24.2.2. Saving traceback messages

If anaconda encounters an error during the graphical installation process, it presents you with a crash reporting dialog box:

An unhandled exception has occurred. This is most likely a bug. Please save a copy of the detailed exception and file a bug report against anaconda at https://bugzilla.redhat.com/bugzilla/

Figure 24.1. The Crash Reporting Dialog Box

Debug: shows you the details of the error:
Details of the crash, showing the python traceback
Figure 24.2. Details of the Crash
Save: saves details of the error locally or remotely:
Exit: exits the installation process.

If you select Save from the main dialog, you can choose from the following options:

Possible destinations for the error report: Red Hat Global Support, Red Hat Global Support (FTP), ftp, local, scp, Cancel.

Figure 24.3. Report destination

Red Hat Global Support: helps you to create a new support case for the issue that you encountered, or to append the details of the issue to an existing support case. Click Create Case or Attach to Existing Case as appropriate, or click Cancel to abandon sending details of the incident to Red Hat Global Support.
Red Hat Global Support selected, with options to Create Case, Attach to Existing Case, or Cancel.
Figure 24.4. Open or Update a case with Red Hat Global Support
Red Hat Global Support (FTP): automatically saves details of the error to a location within Red Hat Global Support using FTP.
Red Hat Global Support (FTP) selected, displaying location to which the report was uploaded.
Figure 24.5. Save Crash Report to Red Hat Global Support (FTP)
ftp: saves details of the error to a remote directory using FTP.
ftp selected, displaying the field for the URL of the destination directory.
Figure 24.6. Save Crash Report to Remote Server
local: saves details of the error to the local hard drive, in a directory that you select:
Local disk selected, the field for the location in which to store the error report.
Figure 24.7. Save Crash Report to a Local disk
scp: saves details of the error to a remote host using SCP.
scp selected, displaying the field for the address of the destination host.
Figure 24.8. Save Crash Report to Remote Server
Cancel: cancels saving the error report.