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Getting started with Red Hat Lightspeed

Red Hat Lightspeed 1-latest

How to start using Red Hat Lightspeed

Red Hat Customer Content Services

Abstract

This document provides starting points and resources for registering and installing Red Hat Lightspeed on Red Hat Enterprise Linux, OpenShift Container Platform, and Ansible Automation Platform.

Chapter 1. About Red Hat Lightspeed
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Red Hat Lightspeed is a Software-as-a-Service (SaaS) application included with almost every subscription to Red Hat Enterprise Linux, OpenShift Container Platform, and Ansible Automation Platform.

Powered by predictive analytics, Red Hat Lightspeed gets smarter with every additional piece of intelligence and data. It can automatically discover relevant insights, recommend tailored, proactive, next actions, and even automate tasks. Using Red Hat Lightspeed, customers can benefit from the experience and technical knowledge of Red Hat Certified Engineers, making it easier to identify, prioritize and resolve issues before business operations are affected.

As a SaaS offering, located at Red Hat Hybrid Cloud Console, Red Hat Lightspeed is regularly updated. Regular updates expand the Red Hat Lightspeed knowledge archive in real time to reflect new IT challenges that can impact the stability of mission-critical systems.

For information about how Red Hat Lightspeed handles data and application security, see:

2.1. System facts
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A data collector is an application or service that regularly sends host information, updates, or system profile data to Red Hat Lightspeed inventory. insights-client is a data collector for Red Hat Lightspeed.

System facts are the metadata that data collectors collect about your RHEL systems. These facts describe runtime configuration, system health, and system performance. insights-client uses the system facts it collects to populate inventory data in Red Hat Lightspeed and to update existing data. Red Hat Lightspeed also uses system facts to analyze system performance and to create recommendations for services such as Advisor or remediations.

Additional resources

Chapter 3. Installing Red Hat Lightspeed on RHEL systems
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To register your RHEL systems in Red Hat Lightspeed, you need to install the insights-client and register your systems. This section describes different methods for installing and registering Red Hat Lightspeed on RHEL systems.

You can use other supported methods to register and install Red Hat Lightspeed, too. A registration assistant is also available to guide you through the process of registering and installing Red Hat Lightspeed. You can also use the remote host configuration (RHC) tool. The installation method you choose can depend on several factors, including whether:

  • You are connecting to Red Hat for the first time
  • You use a certain version of RHEL
  • You want to do an automated installation or a manual installation

You can use the Registration Assistant as a starting point to help you start using Red Hat Lightspeed. The Registration Assistant provides an interactive guide to help you register and install Red Hat Lightspeed.

To start the Registration Assistant, click or go to:

You can also get started with Red Hat Lightspeed by following the steps in the product documentation for configuring the insights-client.

To install Red Hat Lightspeed, use the:

To install Red Hat Lightspeed on Red Hat Enterprise Linux hosts managed by Red Hat Satellite, see:

To install Red Hat Lightspeed on existing RHEL systems managed by Red Hat Subscription Manager, Red Hat Satellite, or Cloud access, see:

To install Red Hat Lightspeed on existing RHEL systems purchased from a marketplace and managed by Red Hat, see:

To install Red Hat Lightspeed on existing RHEL systems purchased from a marketplace, not directly managed by Red Hat, see:

Additional Resources

You can install, operate, and upgrade your Red Hat OpenShift Container Platform clusters from the Hybrid Cloud Console. Some of the capabilities of Red Hat Lightspeed are also available for Red Hat OpenShift Container Platform clusters. To monitor your Red Hat OpenShift Container Platform clusters and receive recommendations from Red Hat Lightspeed to ensure optimal security and performance, you must enable the remote health monitoring feature.

Unlike Red Hat Enterprise Linux, OpenShift Container Platform does not require a separate installation of the Red Hat Lightspeed insights-client. Instead, the platform uses built-in remote health monitoring tools to report telemetry and configuration data to Red Hat. Red Hat Lightspeed analyzes this data to identify potential issues proactively and provide recommendations.

Red Hat Lightspeed relies on data collected by the following components, which are installed and enabled by default in OpenShift Container Platform:

  • Telemeter Client: Gathers and uploads metric values to Red Hat every four minutes and thirty seconds.
  • Insights Operator: Reports configuration data and component failure status every two hours.

For more information on how OpenShift Container Platform gathers data, monitors health, and assists with troubleshooting, see the product documentation links in the Additional resources section.

4.2. Prerequisites
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To ensure your system is ready to use the services of Red Hat Lightspeed, enable your OpenShift Container Platform cluster to collect and report data to Red Hat:

  1. Complete the steps in Remote health reporting.
  2. If you intend to use cost optimization features, complete the steps in How to configure cost management to ensure cost management is also configured for your cluster.

This chapter provides starting points and resources for registering and installing Red Hat Lightspeed systems that use the Red Hat Ansible Automation Platform.

To install Red Hat Lightspeed on RHEL systems that use the Red Hat Ansible automation, see:

Chapter 6. Connecting your systems to Red Hat Lightspeed
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When using Red Hat Lightspeed hosted on the Red Hat Hybrid Cloud Console, each system needs to be able to communicate with Red Hat Lightspeed so that Red Hat can provide system analysis. If constraints are in place that prevent your systems from directly accessing the Internet, such as a firewall or other layers of security, additional configuration might be required.

A system can connect to Red Hat Lightspeed in the following ways:

  • Directly
  • Through Red Hat Satellite
  • Through Red Hat Lightspeed proxy
  • Through your own proxy server

Information is provided to help you to connect your systems to Red Hat Lightspeed.

Important

If you are a Red Hat Satellite user then Satellite is used as the single point of connection in your network with all communications going from the host to the Satellite to Red Hat Lightspeed. Satellite does this automatically so you do not need to configure connectivity.

If you are not a Satellite user then you need to either directly communicate to Red Hat Lightspeed or set up a web proxy.

Red Hat Lightspeed proxy provides capabilities and features for securely and efficiently connecting your systems to Red Hat Lightspeed.

To make it simpler and easier for you, Red Hat Lightspeed provides a proxy, which is included with your RHEL subscription. Red Hat Lightspeed proxy routes all Red Hat traffic through the proxy with a config script hosted on the proxy server that you use to configure each host system.

For detailed information about how to install and configure Red Hat Lightspeed proxy, see Connecting your RHEL systems through the Red Hat Lightspeed proxy.

6.3. Connecting to Red Hat Lightspeed through your own proxy
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You might choose to use a web proxy of your choice to act as a gateway between the public Internet and your private network, and configure a web config file on each host. This is a good security measure to protect your systems from malicious activity.

To connect your systems to Red Hat Lightspeed you must add hostnames, ports, and allow additional URLs. For guidance about how to connect to Red Hat Lightspeed by using your own proxy, see Connecting to Red Hat Lightspeed through your own proxy.

User Access is the Red Hat implementation of role-based access control (RBAC). Your Organization Administrator uses User Access to configure what users can see and do on the Red Hat Hybrid Cloud Console (the console):

  • Control user access by organizing roles instead of assigning permissions individually to users.
  • Create groups that include roles and their corresponding permissions.
  • Assign users to these groups, allowing them to inherit the permissions associated with their group’s roles.

7.1. Predefined User Access groups and roles
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To make groups and roles easier to manage, Red Hat provides two predefined groups and a set of predefined roles:

  • Predefined groups

    The Default access group contains all users in your organization. Many predefined roles are assigned to this group. It is automatically updated by Red Hat.

    Note

    If the Organization Administrator makes changes to the Default access group its name changes to Custom default access group and it is no longer updated by Red Hat.

    The Default admin access group contains only users who have Organization Administrator permissions. This group is automatically maintained and users and roles in this group cannot be changed.

    On the Hybrid Cloud Console navigate to Red Hat Hybrid Cloud Console > the Settings icon (⚙) > Identity & Access Management > User Access > Groups to see the current groups in your account. This view is limited to the Organization Administrator.

  • Predefined roles assigned to groups

    The Default access group contains many of the predefined roles. Because all users in your organization are members of the Default access group, they inherit all permissions assigned to that group.

    The Default admin access group includes many (but not all) predefined roles that provide update and delete permissions. The roles in this group usually include administrator in their name.

    On the Hybrid Cloud Console navigate to Red Hat Hybrid Cloud Console > the Settings icon (⚙) > Identity & Access Management > User Access > Roles to see the current roles in your account. You can see how many groups each role is assigned to. This view is limited to the Organization Administrator.

7.2. Access permissions
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The Prerequisites for each procedure list which predefined role provides the permissions you must have. As a user, you can navigate to Red Hat Hybrid Cloud Console > the Settings icon (⚙) > My User Access to view the roles and application permissions currently inherited by you.

If you try to access Red Hat Lightspeed features and see a message that you do not have permission to perform this action, you must obtain additional permissions. The Organization Administrator or the User Access administrator for your organization configures those permissions.

Use the Red Hat Hybrid Cloud Console Virtual Assistant to ask "Contact my Organization Administrator". The assistant sends an email to the Organization Administrator on your behalf.

Additional resources

For more information about user access and permissions, see User Access configuration guide for role-based access control (RBAC).

Providing feedback on Red Hat documentation
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We appreciate and prioritize your feedback regarding our documentation. Provide as much detail as possible, so that your request can be quickly addressed.

Prerequisites

  • You are logged in to the Red Hat Customer Portal.

Procedure

To provide feedback, perform the following steps:

  1. Click the following link: Create Issue
  2. Describe the issue or enhancement in the Summary text box.
  3. Provide details about the issue or requested enhancement in the Description text box.
  4. Type your name in the Reporter text box.
  5. Click the Create button.

This action creates a documentation ticket and routes it to the appropriate documentation team. Thank you for taking the time to provide feedback.

Legal Notice
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Copyright © Red Hat.
The text of and illustrations in this document are licensed by Red Hat under a Creative Commons Attribution–Share Alike 3.0 Unported license ("CC-BY-SA"). An explanation of CC-BY-SA is available at http://creativecommons.org/licenses/by-sa/3.0/. In accordance with CC-BY-SA, if you distribute this document or an adaptation of it, you must provide the URL for the original version.
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