Red Hat Summit Red Hat SummitSupportConsoleDevelopersStart a trialContact

Chapter 12. Troubleshooting Director Issues

An error can occur at certain stages of the director's processes. This section provides some information for diagnosing common problems.
Note the common logs for the director's components:
  • The /var/log directory contains logs for many common OpenStack Platform components as well as logs for standard Red Hat Enterprise Linux applications.
  • The journald service provides logs for various components. Note that Ironic uses two units: openstack-ironic-api and openstack-ironic-conductor. Likewise, ironic-discoverd uses two units as well: openstack-ironic-discoverd and openstack-ironic-discoverd-dnsmasq. Use both units for each respective component. For example: 
    $ sudo journalctl -u openstack-ironic-discoverd -u openstack-ironic-discoverd-dnsmasq
    Copy to Clipboard
  • ironic-discoverd also stores the ramdisk logs in /var/log/ironic-discoverd/ramdisk/ as gz-compressed tar files. Filenames contain date, time, and IPMI address of the node. Use these logs for diagnosing introspection issues.

12.1. Troubleshooting Node Registration

Issues with node registration usually arise from issues with incorrect node details. In this case, use ironic to fix problems with node data registered. Here are a few examples:

Procedure 12.1. Fixing an Incorrect MAC Address

  1. Find out the assigned port UUID: 
    $ ironic node-port-list [NODE UUID]
    Copy to Clipboard
  2. Update the MAC address: 
    $ ironic port-update [PORT UUID] replace address=[NEW MAC]
    Copy to Clipboard

Procedure 12.2. Fix an Incorrect IPMI Address

  • Run the following command: 
    $ ironic node-update [NODE UUID] replace driver_info/ipmi_address=[NEW IPMI ADDRESS]
    Copy to Clipboard
Back to top
Red Hat logoGithubredditYoutubeTwitter

Learn

Try, buy, & sell

Communities

About Red Hat Documentation

We help Red Hat users innovate and achieve their goals with our products and services with content they can trust. Explore our recent updates.

Making open source more inclusive

Red Hat is committed to replacing problematic language in our code, documentation, and web properties. For more details, see the Red Hat Blog.

About Red Hat

We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

Theme

© 2025 Red Hat