Troubleshoot Generic OIDC scope mismatches

Authentication fails when the Identity Provider (IdP) does not support the default scopes automatically appended by the system.

About this task

To prevent the system from appending this default scope, you must add a setting to your authenticator configuration.

Procedure

  1. From the navigation panel, select Access Management > Authentication Methods.
  2. Select your OIDC authenticator from the list.
  3. Click Edit authentication.
  4. In the Additional Authenticator Fields section, add the following attribute and value. This input box supports either YAML or JSON. Ensure you add this key-value pair on a new line if there are other fields present:
    IGNORE_DEFAULT_SCOPE: True
  5. Save your changes. The authenticator now only uses the scopes you explicitly defined, resolving any authentication failures related to unsupported scopes.