Chapter 2. Disabling telemetry data collection in RHDH


To disable telemetry data collection, you must disable the analytics-provider-segment plugin either using the Helm Chart or the Red Hat Developer Hub Operator configuration.

As an administrator, you can disable the telemetry data collection feature based on your needs. For example, in an air-gapped environment, you can disable this feature to avoid needless outbound requests affecting the responsiveness of the RHDH application. For more details, see the Disabling telemetry data collection in RHDH section.

2.1. Disabling telemetry data collection using the Operator

You can disable the telemetry data collection feature by using the Operator.

Prerequisites

  • You have logged in as an administrator in the OpenShift Container Platform web console.
  • You have installed Red Hat Developer Hub on OpenShift Container Platform using the Operator.

Procedure

  1. Perform one of the following steps:

    • If you have created the dynamic-plugins-rhdh ConfigMap file and not configured the analytics-provider-segment plugin, add the plugin to the list of plugins and set its plugins.disabled parameter to true.
    • If you have created the dynamic-plugins-rhdh ConfigMap file and configured the analytics-provider-segment plugin, search the plugin in the list of plugins and set its plugins.disabled parameter to true.
    • If you have not created the ConfigMap file, create it with the following YAML code:

      kind: ConfigMap
      apiVersion: v1
      metadata:
        name: dynamic-plugins-rhdh
      data:
        dynamic-plugins.yaml: |
          includes:
            - dynamic-plugins.default.yaml
          plugins:
            - package: './dynamic-plugins/dist/backstage-community-plugin-analytics-provider-segment'
              disabled: true
      Copy to Clipboard
  2. Set the value of the dynamicPluginsConfigMapName parameter to the name of your dynamic-plugins-rhdh config map in your Backstage custom resource:

    # ...
    spec:
      application:
        dynamicPluginsConfigMapName: dynamic-plugins-rhdh
    # ...
    Copy to Clipboard
  3. Save the configuration changes.

2.2. Disabling telemetry data collection using the Helm Chart

You can disable the telemetry data collection feature by using the Helm Chart.

Prerequisites

  • You have logged in as an administrator in the OpenShift Container Platform web console.
  • You have installed Red Hat Developer Hub on OpenShift Container Platform using the Helm Chart.

Procedure

  1. In the Developer perspective of the OpenShift Container Platform web console, go to the Helm view to see the list of Helm releases.
  2. Click the overflow menu on the Helm release that you want to use and select Upgrade.

    Note

    You can also create a new Helm release by clicking the Create button and edit the configuration to disable telemetry.

  3. Use either the Form view or YAML view to edit the Helm configuration:

    • Using Form view

      1. Expand Root Schema global Dynamic plugins configuration. List of dynamic plugins that should be installed in the backstage application.
      2. Click the Add list of dynamic plugins that should be installed in the backstage application. link.
      3. Perform one of the following steps:

        • If you have not configured the plugin, add the following value in the Package specification of the dynamic plugin to install. It should be usable by the npm pack command. field:

          ./dynamic-plugins/dist/backstage-community-plugin-analytics-provider-segment

          disabling telemetry
        • If you have configured the plugin, find the Package specification of the dynamic plugin to install. It should be usable by the npm pack command. field with the ./dynamic-plugins/dist/backstage-community-plugin-analytics-provider-segment value.
      4. Select the Disable the plugin checkbox.
      5. Click Upgrade.
    • Using YAML view

      1. Perform one of the following steps:

        • If you have not configured the plugin, add the following YAML code in your values.yaml Helm configuration file:

          # ...
          global:
            dynamic:
              plugins:
                - package: './dynamic-plugins/dist/backstage-community-plugin-analytics-provider-segment'
                  disabled: true
          # ...
          Copy to Clipboard
        • If you have configured the plugin, search it in your Helm configuration and set the value of the plugins.disabled parameter to true.
      2. Click Upgrade.
Back to top
Red Hat logoGithubredditYoutubeTwitter

Learn

Try, buy, & sell

Communities

About Red Hat Documentation

We help Red Hat users innovate and achieve their goals with our products and services with content they can trust. Explore our recent updates.

Making open source more inclusive

Red Hat is committed to replacing problematic language in our code, documentation, and web properties. For more details, see the Red Hat Blog.

About Red Hat

We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

Theme

© 2025 Red Hat