Chapter 7. Support philosophy: A secure platform
Our primary goal is to provide a secure and reliable platform for serving and customizing models on Red Hat OpenShift AI.
The Python packages for model customization (such as docling, sdg-hub, and training-hub) are key components of this platform.
Our support strategy is focused on the integrity of the platform and the secure delivery of these tools, rather than providing direct, standalone support for the individual Python packages themselves.
What is supported
- Installation on OpenShift AI: We fully support the successful installation of these packages from the Red Hat AI Python index onto a supported Red Hat OpenShift AI environment when you use the provided base images.
- The Platform: The underlying Red Hat OpenShift AI platform, including its components and infrastructure, is fully supported according to its own lifecycle policy.
What is not supported
- Issues arising from the use of these packages, for example, to build custom flows or applications.
- Mixing packages outside of the packages provided with the Red Hat AI Python Index base images.
The primary benefit of this strategy is a secure software supply chain. By using the Red Hat AI Python Index, you are guaranteed:
- Red Hat Builds: You are using Red Hat builds of Python libraries built and delivered by Red Hat and our partners. These builds ensure provenance because Red Hat pulls, scans, and builds all dependencies for the packages.
- Trusted Source: The index provides a trusted, secure, and reliable source for your generative AI workflows, especially critical for disconnected (air-gapped) environments.
- Platform Integrity: You can be confident that the tools are tested and intended for use on the Red Hat OpenShift AI platform.
For deeper technical questions or contributions related to the packages themselves, we encourage users to engage with the upstream open-source communities.