Chapter 2. Managing your Red Hat OpenShift Service on AWS in AWS GovCloud account


When you have access to the FedRAMP accounts, you can manage the credentials according to your needs.

To change your FedRAMP account password, you must have access to your Red Hat FedRAMP account.

Procedure

  1. Navigate to the Red Hat FedRAMP account management page.
  2. Sign in with your current username and password.
  3. Under the middle box called Account Security, click Signing In.
  4. Under Basic authentication, select Password.
  5. Click Update and choose a password that meets the following requirements:

    • Minimum of fifteen (15) characters
    • At least one (1) upper-case letter
    • At least one (1) lower-case letter
    • At least one (1) number
    • At least one (1) special character (e.g. ~ ! @ # $ % ^ & * ( ) _ + = - ' [ ] / ? > <)
  6. Confirm your password.
  7. Click Submit.

2.2. Opening a support ticket

To get access to open a support ticket, complete the following steps.

Procedure

  1. If you need to create an account, contact fedramp-css@openshiftusgov.com.
  2. After you receive access, navigate to the Red Hat GovCloud support portal.
  3. Click Create Case and complete the required information.
  4. Click Submit.
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