Chapter 2. Onboarding certification partners


Use the Red Hat Partner Connect Portal to create a new account if you are a new partner, or use your existing Red Hat account if you are a current partner to onboard with Red Hat for certifying your products.

2.1. Onboarding existing certification partners

As an existing partner you could be:

  • A member of the one-to-many EPM program who has some degree of representation on the EPM team, but does not have any assistance with the certification process.

    OR

  • A member fully managed by the EPM team in the traditional manner with a dedicated EPM team member who is assigned to manage the partner, including questions about the certification requests.
Note

If you think your company has an existing Red Hat account but are not sure who is the Organization Administrator for your company, email connect@redhat.com to add you to your company’s existing account.

Prerequisites

You have an existing Red Hat account.

Procedure

  1. Access Red Hat Partner Connect and click Log in.
  2. Enter your Red Hat login or email address and click Next.

    Then, use either of the following options:

    1. Log in with company single sign-on
    2. Log in with Red Hat account
  3. From the menu bar on the header, click your avatar to view the account details.

    1. If an account number is associated with your account, then log in to the Red Hat Partner Connect, to proceed with the certification process.
    2. If an account number is not associated with your account, then first contact the Red Hat global customer service team to raise a request for creating a new account number.

      After that, log in to the Red Hat Partner Connect to proceed with the certification process.

2.2. Onboarding new certification partners

Creating a new Red Hat account is the first step in onboarding new certification partners.

  1. Access Red Hat Partner Connect and click Log in.
  2. Click Register for a Red Hat account.
  3. Enter the following details to create a new Red Hat account:

    1. Choose a Red Hat login and password.
Important

If your login ID is associated with multiple accounts, then do not use your contact email as the login ID as this can cause issues during login. Also, you cannot change your login ID once created.

  1. Enter your Personal information and Company information.
  2. Select Corporate for the Account Type field.

    If you have created a Corporate type account and require an account number, contact the Red Hat global customer service team.

Note

Ensure that you create a company account and not a personal account. The account created during this step is also used to sign in to the Red Hat Ecosystem Catalog when working with certification requests.

  1. Enter your Contact information.
  2. Click Create My Account.

    A new Red Hat account is created. Log in to the Red Hat Partner Connect, to proceed with the certification process.

2.3. Exploring the Partner landing page

After logging in to Red Hat Partner Connect, the partner landing page opens. This page serves as a centralized hub, offering access to various partner services and capabilities that enable you to start working on opportunities.

The Partner landing page offers the following services:

  • Certified technology portal
  • Deal registrations
  • Red Hat Partner Training Portal
  • Access to our library of marketing, sales & technical content
  • Help and support
  • Email preference center
  • Partner subscriptions
  • User account

As part of the Red Hat partnership, partners receive access to various Red Hat systems and services that enable them to create shared value with Red Hat for our joint customers.

Select the Certified technology portal tile to begin your product certification journey. The personalized Certified Technology partner dashboard opens.

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