2.2. Gathering data about your cluster for Red Hat Support
You can gather debugging information about your cluster by using the oc adm must-gather CLI command.
Prerequisites
-
Access to the cluster as a user with the
cluster-adminrole. -
The OpenShift Container Platform CLI (
oc) installed.
Procedure
-
Navigate to the directory where you want to store the
must-gatherdata. Run the
oc adm must-gathercommand:$ oc adm must-gatherCreate a compressed file from the
must-gatherdirectory that was just created in your working directory. For example, on a computer that uses a Linux operating system, run the following command:$ tar cvaf must-gather.tar.gz must-gather.local.5421342344627712289/1 - 1
- Make sure to replace
must-gather-local.5421342344627712289/with the actual directory name.
- Attach the compressed file to your support case on the Red Hat Customer Portal.