22.2. Reviewing IdM replica installation errors


To troubleshoot a failing IdM replica installation, review the errors at the end of the installation error log files on the new replica and the server, and use this information to resolve any corresponding issues.

Prerequisites

  • You must have root privileges to display the contents of IdM log files.

Procedure

  1. Use the tail command to display the latest errors from the primary log file /var/log/ipareplica-install.log. The following example displays the last 10 lines.

    [user@replica ~]$ sudo tail -n 10 /var/log/ipareplica-install.log
    [sudo] password for user:
      func(installer)
    File "/usr/lib/python3.6/site-packages/ipaserver/install/server/replicainstall.py", line 424, in decorated
      func(installer)
    File "/usr/lib/python3.6/site-packages/ipaserver/install/server/replicainstall.py", line 785, in promote_check
      ensure_enrolled(installer)
    File "/usr/lib/python3.6/site-packages/ipaserver/install/server/replicainstall.py", line 740, in ensure_enrolled
      raise ScriptError("Configuration of client side components failed!")
    
    2020-05-28T18:24:51Z DEBUG The ipa-replica-install command failed, exception: ScriptError: Configuration of client side components failed!
    2020-05-28T18:24:51Z ERROR Configuration of client side components failed!
    2020-05-28T18:24:51Z ERROR The ipa-replica-install command failed. See /var/log/ipareplica-install.log for more information
  2. To review the log file interactively, open the end of the log file using the less utility and use the and arrow keys to navigate.

    [user@replica ~]$ sudo less -N +G /var/log/ipareplica-install.log
  3. Optional: While /var/log/ipareplica-install.log is the primary log file for a replica installation, you can gather additional troubleshooting information by repeating this review process with additional files on the replica and the server.

    On the replica:

    [user@replica ~]$ sudo less -N +G /var/log/ipareplica-conncheck.log
    [user@replica ~]$ sudo less -N +G /var/log/ipaclient-install.log
    [user@replica ~]$ sudo less -N +G /var/log/httpd/error_log
    [user@replica ~]$ sudo less -N +G /var/log/dirsrv/slapd-INSTANCE-NAME/access
    [user@replica ~]$ sudo less -N +G /var/log/dirsrv/slapd-INSTANCE-NAME/errors
    [user@replica ~]$ sudo less -N +G /var/log/ipaserver-install.log

    On the server:

    [user@server ~]$ sudo less -N +G /var/log/httpd/error_log
    [user@server ~]$ sudo less -N +G /var/log/dirsrv/slapd-INSTANCE-NAME/access
    [user@server ~]$ sudo less -N +G /var/log/dirsrv/slapd-INSTANCE-NAME/errors
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