Chapter 16. Supportability and Maintenance

In Red Hat Enterprise Linux 7.1, the Automatic Bug Reporting Tool (ABRT) receives tighter integration with the Red Hat Customer Portal and is capable of directly sending micro-reports to the Portal. ABRT provides a utility, abrt-auto-reporting, to easily configure user's Portal credentials necessary to authorize micro-reports.

The integrated authorization allows ABRT to reply to a micro-report with a rich text which may include possible steps to fix the cause of the micro-report. For example, ABRT can suggest which packages are supposed to be upgraded or offer Knowledge base articles related to the issue.

See the Customer Portal for more information on this feature.