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Chapter 2. Partner onboarding

Use the Red Hat Customer Portal to create a new account and to join the hardware certification program.

If you face any issues during the certification process, you can contact us for support in any of the following ways.

  • Create a Partner Acceleration Desk (PAD) ticket under the Product Certification category.
  • Email the Red Hat Certification Operation (cert-ops) team at cert-ops@redhat.com.
  • Contact your dedicated Ecosystem Partner Management (EPM) if you have been assigned one.

2.1. Creating a Red Hat account
Link kopieren

Procedure

  1. Open the Red Hat Customer Portal and click Register on the top-right corner of the page.

    The Register for a Red Hat account page displays.

    Important
    • Make sure you use your company email ID and not your personal email. The email ID you enter will be used for all your communication with Red Hat going forward.
    Note

    Red Hat recommends using a unique login ID that is separate from the email ID to avoid account-related issues in the future. The login ID, once created, cannot be changed.

  2. Enter your Login information and Personal information.
  3. Select Corporate as the Account type.
  4. Enter your company’s Contact information.
  5. Click Create My Account. A new Red Hat account is created.
  6. Request to enable Red Hat Partner Subscription (RHPS) on the same account. You must have Organization Administrator (Org. Admin) rights to make a request.

Verification

  • Verify that an account number is assigned to your account.

    To do this, log in to your account at the Red Hat Customer Portal, and then click your avatar at the top-right to confirm the account details.

2.2. Join the hardware certification program
Link kopieren

Procedure

  1. Log in to the Red Hat Partner Connect portal to join the hardware certification program.
  2. Click Accept Terms and Conditions.
  3. Provide some more information about your company and product, and click Submit.
  4. Verify your email address by clicking on the link you received in your mailbox.

  5. On the Red Hat Terms and Conditions page, select all the I have read and agree to the terms check boxes, and click Submit.

    A message is displayed on successfully becoming a hardware partner.

  6. Select an option from the How will you use this subscription? drop-down list, and click Request partner subscription.

  7. On the Red Hat Terms and Conditions page, select all the I have read and agree to the terms check boxes, and click Submit.

    A message is displayed after successfully receiving a free partner subscription.

    A vendor profile is created and Single Sign-on (SSO) is automatically added to the vendor’s users.

Note

Your vendor profile, once created, remains in the Red Hat database. However, your Red Hat Partner Subscription (RHPS) account becomes inactive after one year of inactivity. Therefore, if you are a returning partner, raise a request to reactivate your RHPS account before beginning hardware certification.

Upon activating your RHPS account, the cert-ops team will be notified of your details, including Single Sign-on (SSO) information assigned to your account.

Next Steps

Opening a new certification case using the Red Hat Certification Tool

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