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Chapter 9. Telemetry capturing

The telemetry data collection feature helps in collecting and analyzing the telemetry data to improve your experience with self-service automation portal. This feature is enabled by default.

9.1. Telemetry data collected by Red Hat
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Red Hat collects and analyses the following data:

  • Events of page visits and clicks on links or buttons.
  • System-related information, for example, locale, timezone, user agent including browser and OS details.
  • Page-related information, for example, title, category, extension name, URL, path, referrer, and search parameters.
  • Anonymized IP addresses, recorded as 0.0.0.0.
  • Anonymized username hashes, which are unique identifiers used solely to identify the number of unique users of the RHDH application.

9.2. Disabling telemetry data collection
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You can disable and enable the telemetry data collection feature for self-service automation portal by updating the Helm chart for your OpenShift Container Platform project.

  1. Log in to the OpenShift Container Platform console and open the project for self-service automation portal in the Developer perspective.
  2. Navigate to Helm.
  3. Click the More actions ⋮ icon for your self-service automation portal Helm chart and select Upgrade.
  4. Select YAML view.
  5. Locate the redhat-developer-hub.global.dynamic.plugins section of the Helm chart.

  6. To disable telemetry data collection, add the following lines to the redhat-developer-hub.global.dynamic.plugins section. 

    redhat-developer-hub:
  global:
    ....
    dynamic:
      plugins:
        - disabled: true
          package: >-
            ./dynamic-plugins/dist/backstage-community-plugin-analytics-provider-segment
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    To re-enable telemetry data collection, delete these lines.

  7. Click Upgrade to apply the changes to the Helm chart and restart the pod.
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