MicroShift is Technology Preview software only.
For more information about the support scope of Red Hat Technology Preview software, see Technology Preview Support Scope.Chapter 2. MicroShift sos report
sos is a tool you can use to collect troubleshooting information about a host. An sos report will generate a detailed report with all the enabled plugins and data from the different components and applications in a system.
Red Hat build of MicroShift is Technology Preview only. This Technology Preview software is not supported with Red Hat production service level agreements (SLAs) and might not be functionally complete. Red Hat does not recommend using Red Hat build of MicroShift in production. Technology Preview provides early access to upcoming product features, enabling customers to test functionality and provide feedback during the development process.
Red Hat does not support an update path from the Technology Preview version to later versions of Red Hat build of MicroShift. A new installation is necessary.
For more information about the support scope of Red Hat Technology Preview features, read Technology Preview Features Support Scope.
2.1. About Red Hat build of MicroShift sos reports
The sos tool is composed of different plugins that will help you gather information from different applications. A Red Hat build of MicroShift specific plugin has been added from sos version 4.5.1, and it can gather the following data:
- Red Hat build of MicroShift configuration and version
- YAML output for cluster-wide and system namespaced resources
- OVN-Kubernetes information
2.2. Gathering data from a Red Hat build of MicroShift sos report
Prerequisites
-
You must have the
sospackage installed.
Procedure
- Log into the failing host as a root user.
Perform the debug report creation procedure by running the following command:
$ sos report --batch --clean --all-logs --profile microshift
Example output
sosreport (version 4.5.1) This command will collect diagnostic and configuration information from this Red Hat Enterprise Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos.o0sznf_8 and may be provided to a Red Hat support representative. Any information provided to Red Hat will be treated in accordance with the published support policies at: Distribution Website : https://www.redhat.com/ Commercial Support : https://www.access.redhat.com/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Running plugins. Please wait ... Starting 1/2 microshift [Running: microshift] Starting 2/2 microshift_ovn [Running: microshift microshift_ovn] Finishing plugins [Running: microshift] Finished running plugins Found 1 total reports to obfuscate, processing up to 4 concurrently sosreport-microshift-rhel9-2023-03-31-axjbyxw : Beginning obfuscation... sosreport-microshift-rhel9-2023-03-31-axjbyxw : Obfuscation completed Successfully obfuscated 1 report(s) Creating compressed archive... A mapping of obfuscated elements is available at /var/tmp/sosreport-microshift-rhel9-2023-03-31-axjbyxw-private_map Your sosreport has been generated and saved in: /var/tmp/sosreport-microshift-rhel9-2023-03-31-axjbyxw-obfuscated.tar.xz Size 444.14KiB Owner root sha256 922e5ff2db25014585b7c6c749d2c44c8492756d619df5e9838ce863f83d4269 Please send this file to your support representative.
