Chapter 10. Support policies
Supported for certain RHEL releases: RHEL for SAP Solutions follows the general RHEL product lifecycle and related policies.
ImportantSAP defines its own release strategy regarding the support of operating systems and operating system versions. For SAP NetWeaver-based solutions, refer to the SAP Product Availability Matrix. For SAP HANA, see SAP Note 2235581. For general information, see SAP Note 2369910.
Production environments must comply with Red Hat and SAP support conditions. Additional SAP certifications may apply.
Intel Optane DC Persistent Memory File System DAX support: Red Hat fully supports Intel Optane DC Persistent Memory (pMEM) File System DAX (FS-DAX) as part of RHEL for SAP Solutions for production deployments of SAP HANA 2.0 SPS 04, revision 40 (or later).
For more information, see Red Hat fully supports persistent memory (pMEM) FS-DAX mode in RHEL 7.6 and later versions for SAP Solutions.
Support for RHEL HA clusters, as part of RHEL for SAP Solutions: The RHEL for SAP Solutions subscription includes the Red Hat Enterprise Linux (RHEL) High Availability Add-on. Users of RHEL High Availability clusters should adhere to general Support Policies for RHEL High Availability Clusters in order to be eligible for support.
In addition, RHEL for SAP Solutions provides resource agents, scripts and documentation for integration with & support of the following SAP applications and scenarios: Red Hat HA Solutions for SAP HANA, S/4HANA and NetWeaver based SAP Applications.