Chapter 6. Integrating Google Chat with the Red Hat Hybrid Cloud Console

Procedure

1. In your Google space, click the arrow on the space name to open the dropdown menu:

   1. Select Apps & Integrations.
   2. Click Webhooks.

2. Enter the following information in the Incoming webhooks dialog:

   1. Enter a name for the integration (for example, Engineering Google Chat).
   2. Optional: To add an avatar for the notifications, enter a URL to an image.
   3. Click Save to generate the webhook URL.
   4. Copy the webhook URL to use for configuration in the Hybrid Cloud Console.

Procedure

1. In the Hybrid Cloud Console, navigate to Settings > Integrations.
2. Select the Communications tab.
3. Click Add integration.
4. Select Google Chat as the integration type, and click Next.
5. In the Integration name field, enter a name for your integration (for example, console-gchat).
6. Paste the incoming webhook URL that you copied from your Google space into the Endpoint URL field, and click Next.
7. Review the integration details and click Submit to enable the integration.

1. Next to your Google Chat integration on the Integrations > Communications page, click the options icon (⋮) and click Test.
2. In the Integration Test screen, enter a message and click Send. If you leave the field empty, the Hybrid Cloud Console sends a default message.
3. Open your Google space and check for the message sent from the Hybrid Cloud Console.
4. In the Hybrid Cloud Console, go to Notifications > Event Log and check that the Integration: Google Chat event is listed with a green label.

Procedure

1. In the Hybrid Cloud Console, navigate to Settings > Notifications.
2. Under Notifications, select Configure Events.
3. Select the application bundle tab you want to configure event notification behavior for: Red Hat Enterprise Linux, Console, or OpenShift.
4. Click the Behavior Groups tab.
5. Click Create new group to open the Create behavior group wizard.
6. Type a name for the behavior group and click Next.
7. In the Actions and Recipients step, select Integration: Google Chat from the Actions drop-down list.
8. From the Recipient drop-down list, select the name of the integration you created (for example, console-gchat), and click Next.
9. In the Associate event types step, select one or more events for which you want to send notifications (for example, Policies: Policy triggered), and click Next.
10. Review your behavior group settings, and click Finish. The new behavior group is listed on the Notifications page.

Verification

1. Create an event that will trigger a Hybrid Cloud Console notification. For example, run insights-client on a system that will trigger a policy event.
2. Wait a few minutes, and then navigate to Google Chat.
3. In your Google Space, check for notifications from the Hybrid Cloud Console.

4. In the Hybrid Cloud Console, go to Settings > Notifications > Event Log and check for an event that shows the label Integration: Google Chat.

   • If the label is green, the notification succeeded.
   • If the label is red, the integration might need to be adjusted.
5. If the integration is not working as expected, verify that the incoming webhook connector was properly created in Google Chat, and that the correct incoming webhook URL is added in the Hybrid Cloud Console integration configuration.