Chapter 3. October 2024


3.1. Product-wide updates

3.1.1. Errata subscription services for Red Hat Insights have moved

Red Hat is consolidating and enhancing system and subscription management capabilities. In Q4 of 2024, between October 28 and December 20, core subscription services for Red Hat products and services are moving from the Customer Portal to the notifications service on the Hybrid Cloud Console.

This change aims to enhance the Red Hat support experience and provides the following new capabilities:

  • Richer permissions through RBAC tools
  • Simplification of client registration tools
  • Better alignment with cloud-native management tools

On October 25th 2024, Red Hat Insights for Red Hat Enterprise Linux moved Errata subscription services from the existing Errata system (access.redhat.com) to the Hybrid Cloud Console (console.redhat.com), including the following notification types:

  • System-level errata notifications (“send me an email if my registered system is affected by errata”)
  • Subscription-level errata notifications (“send me an email if any of my subscribed products are affected by errata”)

Your existing errata subscription preferences were automatically migrated over to the new notification service, regardless of how you deployed or registered them. Unless you applied custom filtering to your subscription preferences, you do not need to take any actions to continue receiving errata notifications.

3.1.1.1. Changes to system-level errata notifications

  • System-level errata notifications, delivered as Patch notifications on console.redhat.com, now include all systems that are connected to Red Hat through Red Hat Subscription Manager (RHSM), Satellite, and Red Hat Update Infrastructure (RHUI). Before the change, only systems connected to Red Hat through Red Hat Subscription Management were included.

3.1.1.2. Changes to subscription-level errata notifications

  • Subscription-level errata notifications are now batched and sent daily by errata type, for example, Security, Bug Fix, or Enhancement.
  • You can also now choose how you want to receive notifications. You can integrate these types of notifications with 3rd-party applications such as Event-driven Ansible, webhooks, Slack, and Microsoft Teams.

3.1.1.3. Changes to email notifications

You will also see the following changes to errata email notifications for Red Hat Insights:

  • The sender has changed from errata@redhat.com to noreply@redhat.com
  • The format now includes a list of errata with links to where you can find more information instead of the full text
  • The frequency of emails aligns with the notification settings on the Hybrid Cloud Console

For more information, see Transition of Red Hat’s subscription services to the Red Hat Hybrid Cloud Console (console.redhat.com).

3.1.2. Reminder: Upcoming End of Life for Basic HTTP Authentication mechanism

Red Hat is implementing a crucial security enhancement for cloud service APIs on console.redhat.com.

Effective December 31, 2024, Red Hat is ending support for Basic HTTP Authentication. Therefore, Basic authentication will no longer be supported as an option for connecting a host with Red Hat Insights through the Insights client (insights-client) or the Hybrid Cloud Console APIs.

For the Insights client:

Basic authentication is not the default authentication mechanism, but it has been available as a manually configured option for a select set of workflows. Red Hat recommends that you modify host systems that use Basic authentication to use certificate authentication instead. Otherwise, systems that continue to use Basic authentication will not be able to connect to Red Hat Insights from January 1, 2025.

For more information, see the Red Hat Knowledgebase article How to switch from Basic Auth to Certificate Authentication for Red Hat Insights and the Life Cycle & Update Policies page for Red Hat Insights.

For the Hybrid Cloud Console APIs:

To support the change from Basic authentication to token-based authentication, service accounts will be integrated with the User Access feature. User Access is an implementation of role-based access control (RBAC) in the Red Hat Hybrid Cloud Console. This change provides you with more granular control over access permissions to services hosted on the Hybrid Cloud Console and also enhances security in the change to token-based authentication.

For more information, see the Red Hat Knowledgebase article Transition of Red Hat Hybrid Cloud Console APIs from Basic authentication to token-based authentication via service accounts.

3.1.3. Published blogs and resources

3.2. Red Hat Insights for Red Hat Enterprise Linux

3.2.1. Advisor

New recommendations

The Red Hat Insights for Red Hat Enterprise Linux advisor service now identifies additional problems and provides you with recommendations in the Hybrid Cloud Console for mitigating critical issues.

In October, the following recommendations were added:

3.2.2. Inventory

3.2.2.1. Enhancements and bug fixes in the inventory UI

The Red Hat Insights inventory UI has been enhanced to give you a better and more consistent experience and several bugs have also been fixed.

Enhancements

When you open the main Red Hat Insights inventory page in the Hybrid Cloud Console, you will now see a new help tooltip, which provides a quick overview and links to relevant product documentation, making it easier for you to find and understand what you need.

A screen capture of the new helper icon in the Insights Inventory UI

Bug fixes

The following known issues in the inventory UI have also been fixed:

  • Display issues related to system tagging
  • Filtering enhancements for consistency
  • Whitespace is handled more effectively in hostname fields

3.2.2.2. Automating Discovery report uploads by using Ansible (Developer Preview)

Using a new experimental feature together with Ansible, you can now automate the upload of Discovery reports to the Red Hat Insights inventory component, saving you time and simplifying the process.

Before this enhancement, you could only upload Discovery reports manually by using dsc, the Red Hat Discovery command-line interface, and the procedure outlined in the Sending reports to the Hybrid Cloud Console chapter of the Using Discovery guide.

For detailed instructions and a demo to help you get started, see "Red Hat Discovery - Ansible Playbook for Automated Upload to Red Hat Insights Inventory" in the insights-discovery GitHub repository.

This feature is still in the experimental stage, and your feedback is crucial in shaping future improvements. We hope this will make managing Discovery reports more efficient and effortless for all of you.

Important

The Discovery report upload automation feature is available as Developer Preview software. Developer Preview software provides early access to upcoming product software in advance of its possible inclusion in a Red Hat product offering. Customers can use this software to test functionality and provide feedback during the development process. This software might not have any documentation, is subject to change or removal at any time, and has received limited testing. We welcome your feedback, which you can provide by creating an issue in the insights-discovery GitHub repository. For more information about the support scope of Red Hat Developer Preview software, see Developer Preview Support Scope.

3.3. Insights for OpenShift Container Platform

3.3.1. Advisor

Incident Detection (Developer Preview)

In October, Red Hat Insights for OpenShift introduced new capabilities in incident detection.

Incident Detection is a new feature that uses analytics to group alerts into incidents and help you quickly and easily understand what the underlying issue might be and how to mitigate it.

Important

Incident Detection feature is available and supported by Red Hat in Developer Preview mode.

For more information about how to set up and use Incident Detection in Red Hat Insights for OpenShift, see the additional resources.

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