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9. Reporting Issues from Within the IDE

Red Hat JBoss Developer Studio and JBoss Tools allow users to report issues from within the IDE as they are encountered. It is recommended that users report issues frequently and include as much detail as possible to help the development and testing teams replicate and fix the issue. The Report Problem wizard creates a zip file containing the relevant IDE log files. This zip file can be attached to the JIRAs submitted against each problem to provide context for the issue.

Procedure 1. Report Issues from Within the IDE

  1. Click Help and then Report Problem.
  2. The Log file name field contains the zipped log files as a default. Click Browse... to select a different log file to attach to the JIRA.
  3. In the Problem Description field, outline details about the problem, such as:
    • What you wanted to do with JBoss Developer Studio.
    • What steps you followed to arrive at the problem or error message.
    • Any other noteworthy information about the environment or any unsupported add-ons or plug-ins in use.
  4. Optionally, add your e-mail address to be potentially contacted in the future about the issue in the E-Mail: field.
  5. Click OK to submit the problem report.
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