Troubleshooting OpenShift Data Foundation


Red Hat OpenShift Data Foundation 4.17

Instructions on troubleshooting OpenShift Data Foundation

Red Hat Storage Documentation Team

Abstract

Read this document for instructions on troubleshooting Red Hat OpenShift Data Foundation.

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Chapter 1. Overview

Troubleshooting OpenShift Data Foundation is written to help administrators understand how to troubleshoot and fix their Red Hat OpenShift Data Foundation cluster.

Most troubleshooting tasks focus on either a fix or a workaround. This document is divided into chapters based on the errors that an administrator may encounter:

Warning

Red Hat does not support running Ceph commands in OpenShift Data Foundation clusters (unless indicated by Red Hat support or Red Hat documentation) as it can cause data loss if you run the wrong commands. In that case, the Red Hat support team is only able to provide commercially reasonable effort and may not be able to restore all the data in case of any data loss.

Chapter 2. Downloading log files and diagnostic information using must-gather

If Red Hat OpenShift Data Foundation is unable to automatically resolve a problem, use the must-gather tool to collect log files and diagnostic information so that you or Red Hat support can review the problem and determine a solution.

Important

When Red Hat OpenShift Data Foundation is deployed in external mode, must-gather only collects logs from the OpenShift Data Foundation cluster and does not collect debug data and logs from the external Red Hat Ceph Storage cluster. To collect debug logs from the external Red Hat Ceph Storage cluster, see Red Hat Ceph Storage Troubleshooting guide and contact your Red Hat Ceph Storage Administrator.

Prerequisites

  • Optional: If OpenShift Data Foundation is deployed in a disconnected environment, ensure that you mirror the individual must-gather image to the mirror registry available from the disconnected environment.

    $ oc image mirror registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15 <local-registry>/odf4/odf-must-gather-rhel9:v4.15 [--registry-config=<path-to-the-registry-config>] [--insecure=true]
    <local-registry>
    Is the local image mirror registry available for a disconnected OpenShift Container Platform cluster.
    <path-to-the-registry-config>
    Is the path to your registry credentials, by default it is ~/.docker/config.json.
    --insecure
    Add this flag only if the mirror registry is insecure.

    For more information, see the Red Hat Knowledgebase solutions:

Procedure

  • Run the must-gather command from the client connected to the OpenShift Data Foundation cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15 --dest-dir=<directory-name>
    <directory-name>

    Is the name of the directory where you want to write the data to.

    Important

    For a disconnected environment deployment, replace the image in --image parameter with the mirrored must-gather image.

    $ oc adm must-gather --image=<local-registry>/odf4/odf-must-gather-rhel9:v4.15 --dest-dir=<directory-name>
    <local-registry>
    Is the local image mirror registry available for a disconnected OpenShift Container Platform cluster.

    This collects the following information in the specified directory:

    • All Red Hat OpenShift Data Foundation cluster related Custom Resources (CRs) with their namespaces.
    • Pod logs of all the Red Hat OpenShift Data Foundation related pods.
    • Output of some standard Ceph commands like Status, Cluster health, and others.

2.1. Variations of must-gather-commands

  • If one or more master nodes are not in the Ready state, use --node-name to provide a master node that is Ready so that the must-gather pod can be safely scheduled.

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15 --dest-dir=_<directory-name>_ --node-name=_<node-name>_
  • If you want to gather information from a specific time:

    • To specify a relative time period for logs gathered, such as within 5 seconds or 2 days, add /usr/bin/gather since=<duration>:

      $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15 --dest-dir=_<directory-name>_ /usr/bin/gather since=<duration>
    • To specify a specific time to gather logs after, add /usr/bin/gather since-time=<rfc3339-timestamp>:

      $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15 --dest-dir=_<directory-name>_ /usr/bin/gather since-time=<rfc3339-timestamp>

    Replace the example values in these commands as follows:

    <node-name>
    If one or more master nodes are not in the Ready state, use this parameter to provide the name of a master node that is still in the Ready state. This avoids scheduling errors by ensuring that the must-gather pod is not scheduled on a master node that is not ready.
    <directory-name>
    The directory to store information collected by must-gather.
    <duration>
    Specify the period of time to collect information from as a relative duration, for example, 5h (starting from 5 hours ago).
    <rfc3339-timestamp>
    Specify the period of time to collect information from as an RFC 3339 timestamp, for example, 2020-11-10T04:00:00+00:00 (starting from 4 am UTC on 11 Nov 2020).

2.2. Running must-gather in modular mode

Red Hat OpenShift Data Foundation must-gather can take a long time to run in some environments. To avoid this, run must-gather in modular mode and collect only the resources you require using the following command:

$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15 -- /usr/bin/gather <-arg>

Replace < -arg> with one or more of the following arguments to specify the resources for which the must-gather logs is required.

-o, --odf
ODF logs (includes Ceph resources, namespaced resources, clusterscoped resources and Ceph logs)
-d, --dr
DR logs
-n, --noobaa
Noobaa logs
-c, --ceph
Ceph commands and pod logs
-cl, --ceph-logs
Ceph daemon, kernel, journal logs, and crash reports
-ns, --namespaced
namespaced resources
-cs, --clusterscoped
clusterscoped resources
-pc , --provider
openshift-storage-client logs from a provider/consumer cluster (includes all the logs under operator namespace, pods, deployments, secrets, configmap, and other resources)
-h, --help
Print help message
Note

If no < -arg> is included, must-gather will collect all logs.

Chapter 3. Using odf-cli command

odf-cli command and its subcommands help to reduce repetitive tasks and provide better experience. You can download the odf-cli tool from the customer portal.

Subcommands of odf get command

odf get recovery-profile

Displays the recovery-profile value set for the OSD. By default, an empty value is displayed if the value is not set using the odf set recovery-profile command. After the value is set, the appropriate value is displayed.

Example:

$ odf get recovery-profile
# high_recovery_ops
odf get health

Checks the health of the Ceph cluster and common configuration issues. This command checks for the following:

  1. At least three mon pods are running on different nodes
  2. Mon quorum and Ceph health details
  3. At least three OSD pods are running on different nodes
  4. The 'Running' status of all pods
  5. Placement group status
  6. At least one MGR pod is running

    Example:

    $ odf get health
    
    Info: Checking if at least three mon pods are running on different nodes
    rook-ceph-mon-a-7fb76597dc-98pxz        Running openshift-storage       ip-10-0-69-145.us-west-1.compute.internal
    rook-ceph-mon-b-885bdc59c-4vvcm Running openshift-storage       ip-10-0-64-239.us-west-1.compute.internal
    rook-ceph-mon-c-5f59bb5dbc-8vvlg        Running openshift-storage       ip-10-0-30-197.us-west-1.compute.internal
    
    Info: Checking mon quorum and ceph health details
    Info: HEALTH_OK
    [...]
odf get dr-health

In mirroring-enabled clusters, fetches the connection status of a cluster from another cluster. The cephblockpool is queried with mirroring-enabled and If not found will exit with relevant logs.

Example:

$ odf get dr-health

Info: fetching the cephblockpools with mirroring enabled
Info: found "ocs-storagecluster-cephblockpool" cephblockpool with mirroring enabled
Info: running ceph status from peer cluster
Info:   cluster:
    id:     9a2e7e55-40e1-4a79-9bfa-c3e4750c6b0f
    health: HEALTH_OK

[...]
odf get dr-prereq

Checks and fetches the status of all the prerequisites to enable Disaster Recovery on a pair of clusters. The command takes the peer cluster name as an argument and uses it to compare current cluster configuration with the peer cluster configuration. Based on the comparison results, the status of the prerequisites is shown.

Example

$ odf get dr-prereq peer-cluster-1

Info: Submariner is installed.
Info: Globalnet is required.
Info: Globalnet is enabled.


odf get mon-endpoints
Displays the mon endpoints
$ odf get dr-prereq peer-cluster-1

Info: Submariner is installed.
Info: Globalnet is required.
Info: Globalnet is enabled.

Subcommands of odf operator command

odf operator rook set

Sets the provided property value in the rook-ceph-operator config configmap

Example:

$ odf operator rook set ROOK_LOG_LEVEL DEBUG

configmap/rook-ceph-operator-config patched

where, ROOK_LOG_LEVEL can be DEBUG, INFO, or WARNING

odf operator rook restart

Restarts the Rook-Ceph operator

Example:

$ odf operator rook restart

deployment.apps/rook-ceph-operator restarted
odf restore mon-quorum

Restores the mon quorum when the majority of mons are not in quorum and the cluster is down. When the majority of mons are lost permanently, the quorum needs to be restored to a remaining good mon in order to bring the Ceph cluster up again.

Example:

$ odf restore mon-quorum c
odf restore deleted <crd>

Restores the deleted Rook CR when there is still data left for the components, CephClusters, CephFilesystems, and CephBlockPools. Generally, when Rook CR is deleted and there is leftover data, the Rook operator does not delete the CR to ensure data is not lost and the operator does not remove the finalizer on the CR. As a result, the CR is stuck in the Deleting state and cluster health is not ensured. Upgrades are blocked too. This command helps to repair the CR without the cluster downtime.

Note

A warning message seeking confirmation to restore appears. After confirming, you need to enter continue to start the operator and expand to the full mon-quorum again.

Example:

$ odf restore deleted cephclusters

Info: Detecting which resources to restore for crd "cephclusters"

Info: Restoring CR my-cluster
Warning: The resource my-cluster was found deleted. Do you want to restore it? yes | no
[...]

3.1. Configuring debug verbosity of Ceph components

You can configure verbosity of Ceph components by enabling or increasing the log debugging for a specific Ceph subsystem from OpenShift Data Foundation. For information about the Ceph subsystems and the log levels that can be updated, see Ceph subsystems default logging level values.

Procedure

  • Set log level for Ceph daemons:

    $ odf set ceph log-level <ceph-subsystem1> <ceph-subsystem2> <log-level>

    where ceph-subsystem can be osd, mds, or mon.

    For example,

    $ odf set ceph log-level osd crush 20
    $ odf set ceph log-level mds crush 20
    $ odf set ceph log-level mon crush 20

Chapter 4. Commonly required logs for troubleshooting

Some of the commonly used logs for troubleshooting OpenShift Data Foundation are listed, along with the commands to generate them.

  • Generating logs for a specific pod:

     $ oc logs <pod-name> -n <namespace>
  • Generating logs for Ceph or OpenShift Data Foundation cluster:

    $ oc logs rook-ceph-operator-<ID> -n openshift-storage
    Important

    Currently, the rook-ceph-operator logs do not provide any information about the failure and this acts as a limitation in troubleshooting issues, see Enabling and disabling debug logs for rook-ceph-operator.

  • Generating logs for plugin pods like cephfs or rbd to detect any problem in the PVC mount of the app-pod:

    $ oc logs csi-cephfsplugin-<ID> -n openshift-storage -c csi-cephfsplugin
    $ oc logs csi-rbdplugin-<ID> -n openshift-storage -c csi-rbdplugin
    • To generate logs for all the containers in the CSI pod:

      $ oc logs csi-cephfsplugin-<ID> -n openshift-storage --all-containers
      $ oc logs csi-rbdplugin-<ID> -n openshift-storage --all-containers
  • Generating logs for cephfs or rbd provisioner pods to detect problems if PVC is not in BOUND state:

    $ oc logs csi-cephfsplugin-provisioner-<ID> -n openshift-storage -c csi-cephfsplugin
    $ oc logs csi-rbdplugin-provisioner-<ID> -n openshift-storage -c csi-rbdplugin
    • To generate logs for all the containers in the CSI pod:

      $ oc logs csi-cephfsplugin-provisioner-<ID> -n openshift-storage --all-containers
      $ oc logs csi-rbdplugin-provisioner-<ID> -n openshift-storage --all-containers
  • Generating OpenShift Data Foundation logs using cluster-info command:

    $ oc cluster-info dump -n openshift-storage --output-directory=<directory-name>
  • When using Local Storage Operator, generating logs can be done using cluster-info command:

    $ oc cluster-info dump -n openshift-local-storage --output-directory=<directory-name>
  • Check the OpenShift Data Foundation operator logs and events.

    • To check the operator logs :

      # oc logs <ocs-operator> -n openshift-storage
      <ocs-operator>
      # oc get pods -n openshift-storage | grep -i "ocs-operator" | awk '{print $1}'
    • To check the operator events :

      # oc get events --sort-by=metadata.creationTimestamp -n openshift-storage
  • Get the OpenShift Data Foundation operator version and channel.

    # oc get csv -n openshift-storage

    Example output :

    NAME                             DISPLAY                       VERSION   REPLACES   PHASE
    mcg-operator.v4.15.0              NooBaa Operator               4.15.0               Succeeded
    ocs-operator.v4.15.0              OpenShift Container Storage   4.15.0               Succeeded
    odf-csi-addons-operator.v4.15.0   CSI Addons                    4.15.0               Succeeded
    odf-operator.v4.15.0              OpenShift Data Foundation     4.15.0               Succeeded
    # oc get subs -n openshift-storage

    Example output :

    NAME                                                              PACKAGE                   SOURCE             CHANNEL
    mcg-operator-stable-4.15-redhat-operators-openshift-marketplace   mcg-operator              redhat-operators   stable-4.15
    ocs-operator-stable-4.15-redhat-operators-openshift-marketplace   ocs-operator              redhat-operators   stable-4.15
    odf-csi-addons-operator                                           odf-csi-addons-operator   redhat-operators   stable-4.15
    odf-operator                                                      odf-operator              redhat-operators   stable-4.15
  • Confirm that the installplan is created.

    # oc get installplan -n openshift-storage
  • Verify the image of the components post updating OpenShift Data Foundation.

    • Check the node on which the pod of the component you want to verify the image is running.

      # oc get pods -o wide | grep <component-name>

      For Example :

      # oc get pods -o wide | grep rook-ceph-operator

      Example output:

      rook-ceph-operator-566cc677fd-bjqnb 1/1 Running 20 4h6m 10.128.2.5 rook-ceph-operator-566cc677fd-bjqnb 1/1 Running 20 4h6m 10.128.2.5 dell-r440-12.gsslab.pnq2.redhat.com <none> <none>
      
      <none> <none>

      dell-r440-12.gsslab.pnq2.redhat.com is the node-name.

    • Check the image ID.

      # oc debug node/<node name>

      <node-name>

      Is the name of the node on which the pod of the component you want to verify the image is running.

      # chroot /host
      # crictl images | grep <component>

      For Example :

      # crictl images | grep rook-ceph

      Take a note of the IMAGEID and map it to the Digest ID on the Rook Ceph Operator page.

Additional resources

4.1. Adjusting verbosity level of logs

The amount of space consumed by debugging logs can become a significant issue. Red Hat OpenShift Data Foundation offers a method to adjust, and therefore control, the amount of storage to be consumed by debugging logs.

In order to adjust the verbosity levels of debugging logs, you can tune the log levels of the containers responsible for container storage interface (CSI) operations. In the container’s yaml file, adjust the following parameters to set the logging levels:

  • CSI_LOG_LEVEL - defaults to 5
  • CSI_SIDECAR_LOG_LEVEL - defaults to 1

The supported values are 0 through 5. Use 0 for general useful logs, and 5 for trace level verbosity.

Chapter 5. Overriding the cluster-wide default node selector for OpenShift Data Foundation post deployment

When a cluster-wide default node selector is used for OpenShift Data Foundation, the pods generated by container storage interface (CSI) daemonsets are able to start only on the nodes that match the selector. To be able to use OpenShift Data Foundation from nodes which do not match the selector, override the cluster-wide default node selector by performing the following steps in the command line interface :

Procedure

  1. Specify a blank node selector for the openshift-storage namespace.

    $ oc annotate namespace openshift-storage openshift.io/node-selector=
  2. Delete the original pods generated by the DaemonSets.

    oc delete pod -l app=csi-cephfsplugin -n openshift-storage
    oc delete pod -l app=csi-rbdplugin -n openshift-storage

Chapter 6. Encryption token is deleted or expired

Use this procedure to update the token if the encryption token for your key management system gets deleted or expires.

Prerequisites

  • Ensure that you have a new token with the same policy as the deleted or expired token

Procedure

  1. Log in to OpenShift Container Platform Web Console.
  2. Click WorkloadsSecrets
  3. To update the ocs-kms-token used for cluster wide encryption:

    1. Set the Project to openshift-storage.
    2. Click ocs-kms-tokenActionsEdit Secret.
    3. Drag and drop or upload your encryption token file in the Value field. The token can either be a file or text that can be copied and pasted.
    4. Click Save.
  4. To update the ceph-csi-kms-token for a given project or namespace with encrypted persistent volumes:

    1. Select the required Project.
    2. Click ceph-csi-kms-tokenActionsEdit Secret.
    3. Drag and drop or upload your encryption token file in the Value field. The token can either be a file or text that can be copied and pasted.
    4. Click Save.

      Note

      The token can be deleted only after all the encrypted PVCs using the ceph-csi-kms-token have been deleted.

Chapter 7. Troubleshooting alerts and errors in OpenShift Data Foundation

7.1. Resolving alerts and errors

Red Hat OpenShift Data Foundation can detect and automatically resolve a number of common failure scenarios. However, some problems require administrator intervention.

To know the errors currently firing, check one of the following locations:

  • ObserveAlertingFiring option
  • HomeOverviewCluster tab
  • StorageData FoundationStorage Systemstorage system link in the pop up → OverviewBlock and File tab
  • StorageData FoundationStorage Systemstorage system link in the pop up → OverviewObject tab

Copy the error displayed and search it in the following section to know its severity and resolution:

Name: CephMonVersionMismatch

Message: There are multiple versions of storage services running.

Description: There are {{ $value }} different versions of Ceph Mon components running.

Severity: Warning

Resolution: Fix

Procedure: Inspect the user interface and log, and verify if an update is in progress.

  • If an update is in progress, this alert is temporary.
  • If an update is not in progress, restart the upgrade process.

Name: CephOSDVersionMismatch

Message: There are multiple versions of storage services running.

Description: There are {{ $value }} different versions of Ceph OSD components running.

Severity: Warning

Resolution: Fix

Procedure: Inspect the user interface and log, and verify if an update is in progress.

  • If an update is in progress, this alert is temporary.
  • If an update is not in progress, restart the upgrade process.

Name: CephClusterCriticallyFull

Message: Storage cluster is critically full and needs immediate expansion

Description: Storage cluster utilization has crossed 85%.

Severity: Crtical

Resolution: Fix

Procedure: Remove unnecessary data or expand the cluster.

Name: CephClusterNearFull

Fixed: Storage cluster is nearing full. Expansion is required.

Description: Storage cluster utilization has crossed 75%.

Severity: Warning

Resolution: Fix

Procedure: Remove unnecessary data or expand the cluster.

Name: NooBaaBucketErrorState

Message: A NooBaa Bucket Is In Error State

Description: A NooBaa bucket {{ $labels.bucket_name }} is in error state for more than 6m

Severity: Warning

Resolution: Workaround

Procedure: Finding the error code of an unhealthy bucket

Name: NooBaaNamespaceResourceErrorState

Message: A NooBaa Namespace Resource Is In Error State

Description: A NooBaa namespace resource {{ $labels.namespace_resource_name }} is in error state for more than 5m

Severity: Warning

Resolution: Fix

Procedure: Finding the error code of an unhealthy namespace store resource

Name: NooBaaNamespaceBucketErrorState

Message: A NooBaa Namespace Bucket Is In Error State

Description: A NooBaa namespace bucket {{ $labels.bucket_name }} is in error state for more than 5m

Severity: Warning

Resolution: Fix

Procedure: Finding the error code of an unhealthy bucket

Name: CephMdsMissingReplicas

Message: Insufficient replicas for storage metadata service.

Description: `Minimum required replicas for storage metadata service not available.

Might affect the working of storage cluster.`

Severity: Warning

Resolution: Contact Red Hat support

Procedure:

  1. Check for alerts and operator status.
  2. If the issue cannot be identified, contact Red Hat support.

Name: CephMgrIsAbsent

Message: Storage metrics collector service not available anymore.

Description: Ceph Manager has disappeared from Prometheus target discovery.

Severity: Critical

Resolution: Contact Red Hat support

Procedure:

  1. Inspect the user interface and log, and verify if an update is in progress.

    • If an update is in progress, this alert is temporary.
    • If an update is not in progress, restart the upgrade process.
  2. Once the upgrade is complete, check for alerts and operator status.
  3. If the issue persists or cannot be identified, contact Red Hat support.

Name: CephNodeDown

Message: Storage node {{ $labels.node }} went down

Description: Storage node {{ $labels.node }} went down. Check the node immediately.

Severity: Critical

Resolution: Contact Red Hat support

Procedure:

  1. Check which node stopped functioning and its cause.
  2. Take appropriate actions to recover the node. If node cannot be recovered:

Name: CephClusterErrorState

Message: Storage cluster is in error state

Description: Storage cluster is in error state for more than 10m.

Severity: Critical

Resolution: Contact Red Hat support

Procedure:

  1. Check for alerts and operator status.
  2. If the issue cannot be identified, download log files and diagnostic information using must-gather.
  3. Open a Support Ticket with Red Hat Support with an attachment of the output of must-gather.

Name: CephClusterWarningState

Message: Storage cluster is in degraded state

Description: Storage cluster is in warning state for more than 10m.

Severity: Warning

Resolution: Contact Red Hat support

Procedure:

  1. Check for alerts and operator status.
  2. If the issue cannot be identified, download log files and diagnostic information using must-gather.
  3. Open a Support Ticket with Red Hat Support with an attachment of the output of must-gather.

Name: CephDataRecoveryTakingTooLong

Message: Data recovery is slow

Description: Data recovery has been active for too long.

Severity: Warning

Resolution: Contact Red Hat support

Name: CephOSDDiskNotResponding

Message: Disk not responding

Description: Disk device {{ $labels.device }} not responding, on host {{ $labels.host }}.

Severity: Critical

Resolution: Contact Red Hat support

Name: CephOSDDiskUnavailable

Message: Disk not accessible

Description: Disk device {{ $labels.device }} not accessible on host {{ $labels.host }}.

Severity: Critical

Resolution: Contact Red Hat support

Name: CephPGRepairTakingTooLong

Message: Self heal problems detected

Description: Self heal operations taking too long.

Severity: Warning

Resolution: Contact Red Hat support

Name: CephMonHighNumberOfLeaderChanges

Message: Storage Cluster has seen many leader changes recently.

Description: 'Ceph Monitor "{{ $labels.job }}": instance {{ $labels.instance }} has seen {{ $value printf "%.2f" }} leader changes per minute recently.'

Severity: Warning

Resolution: Contact Red Hat support

Name: CephMonQuorumAtRisk

Message: Storage quorum at risk

Description: Storage cluster quorum is low.

Severity: Critical

Resolution: Contact Red Hat support

Name: ClusterObjectStoreState

Message: Cluster Object Store is in an unhealthy state. Check Ceph cluster health.

Description: Cluster Object Store is in an unhealthy state for more than 15s. Check Ceph cluster health.

Severity: Critical

Resolution: Contact Red Hat support

Procedure:

Name: CephOSDFlapping

Message: Storage daemon osd.x has restarted 5 times in the last 5 minutes. Check the pod events or Ceph status to find out the cause.

Description: Storage OSD restarts more than 5 times in 5 minutes.

Severity: Critical

Resolution: Contact Red Hat support

Name: OdfPoolMirroringImageHealth

Message: Mirroring image(s) (PV) in the pool <pool-name> are in Warning state for more than a 1m. Mirroring might not work as expected.

Description: Disaster recovery is failing for one or a few applications.

Severity: Warning

Resolution: Contact Red Hat support

Name: OdfMirrorDaemonStatus

Message: Mirror daemon is unhealthy.

Description: Disaster recovery is failing for the entire cluster. Mirror daemon is in an unhealthy status for more than 1m. Mirroring on this cluster is not working as expected.

Severity: Critical

Resolution: Contact Red Hat support

7.2. Resolving cluster health issues

There is a finite set of possible health messages that a Red Hat Ceph Storage cluster can raise that show in the OpenShift Data Foundation user interface. These are defined as health checks which have unique identifiers. The identifier is a terse pseudo-human-readable string that is intended to enable tools to make sense of health checks, and present them in a way that reflects their meaning. Click the health code below for more information and troubleshooting.

Health codeDescription

MON_DISK_LOW

One or more Ceph Monitors are low on disk space.

7.2.1. MON_DISK_LOW

This alert triggers if the available space on the file system storing the monitor database as a percentage, drops below mon_data_avail_warn (default: 15%). This may indicate that some other process or user on the system is filling up the same file system used by the monitor. It may also indicate that the monitor’s database is large.

Note

The paths to the file system differ depending on the deployment of your mons. You can find the path to where the mon is deployed in storagecluster.yaml.

Example paths:

  • Mon deployed over PVC path: /var/lib/ceph/mon
  • Mon deployed over hostpath: /var/lib/rook/mon

In order to clear up space, view the high usage files in the file system and choose which to delete. To view the files, run:

# du -a <path-in-the-mon-node> |sort -n -r |head -n10

Replace <path-in-the-mon-node> with the path to the file system where mons are deployed.

7.3. Resolving cluster alerts

There is a finite set of possible health alerts that a Red Hat Ceph Storage cluster can raise that show in the OpenShift Data Foundation user interface. These are defined as health alerts which have unique identifiers. The identifier is a terse pseudo-human-readable string that is intended to enable tools to make sense of health checks, and present them in a way that reflects their meaning. Click the health alert for more information and troubleshooting.

Table 7.1. Types of cluster health alerts
Health alertOverview

CephClusterCriticallyFull

Storage cluster utilization has crossed 80%.

CephClusterErrorState

Storage cluster is in an error state for more than 10 minutes.

CephClusterNearFull

Storage cluster is nearing full capacity. Data deletion or cluster expansion is required.

CephClusterReadOnly

Storage cluster is read-only now and needs immediate data deletion or cluster expansion.

CephClusterWarningState

Storage cluster is in a warning state for more than 10 mins.

CephDataRecoveryTakingTooLong

Data recovery has been active for too long.

CephMdsCacheUsageHigh

Ceph metadata service (MDS) cache usage for the MDS daemon has exceeded 95% of the mds_cache_memory_limit.

CephMdsCpuUsageHigh

Ceph MDS CPU usage for the MDS daemon has exceeded the threshold for adequate performance.

CephMdsMissingReplicas

Minimum required replicas for storage metadata service not available. Might affect the working of the storage cluster.

CephMgrIsAbsent

Ceph Manager has disappeared from Prometheus target discovery.

CephMgrIsMissingReplicas

Ceph manager is missing replicas. Thispts health status reporting and will cause some of the information reported by the ceph status command to be missing or stale. In addition, the Ceph manager is responsible for a manager framework aimed at expanding the existing capabilities of Ceph.

CephMonHighNumberOfLeaderChanges

The Ceph monitor leader is being changed an unusual number of times.

CephMonQuorumAtRisk

Storage cluster quorum is low.

CephMonQuorumLost

The number of monitor pods in the storage cluster are not enough.

CephMonVersionMismatch

There are different versions of Ceph Mon components running.

CephNodeDown

A storage node went down. Check the node immediately. The alert should contain the node name.

CephOSDCriticallyFull

Utilization of back-end Object Storage Device (OSD) has crossed 80%. Free up some space immediately or expand the storage cluster or contact support.

CephOSDDiskNotResponding

A disk device is not responding on one of the hosts.

CephOSDDiskUnavailable

A disk device is not accessible on one of the hosts.

CephOSDFlapping

Ceph storage OSD flapping.

CephOSDNearFull

One of the OSD storage devices is nearing full.

CephOSDSlowOps

OSD requests are taking too long to process.

CephOSDVersionMismatch

There are different versions of Ceph OSD components running.

CephPGRepairTakingTooLong

Self-healing operations are taking too long.

CephPoolQuotaBytesCriticallyExhausted

Storage pool quota usage has crossed 90%.

CephPoolQuotaBytesNearExhaustion

Storage pool quota usage has crossed 70%.

OSDCPULoadHigh

CPU usage in the OSD container on a specific pod has exceeded 80%, potentially affecting the performance of the OSD.

PersistentVolumeUsageCritical

Persistent Volume Claim usage has exceeded more than 85% of its capacity.

PersistentVolumeUsageNearFull

Persistent Volume Claim usage has exceeded more than 75% of its capacity.

7.3.1. CephClusterCriticallyFull

Meaning

Storage cluster utilization has crossed 80% and will become read-only at 85%. Your Ceph cluster will become read-only once utilization crosses 85%. Free up some space or expand the storage cluster immediately. It is common to see alerts related to Object Storage Device (OSD) full or near full prior to this alert.

Impact

High

Diagnosis

Scaling storage
Depending on the type of cluster, you need to add storage devices, nodes, or both. For more information, see the Scaling storage guide.

Mitigation

Deleting information
If it is not possible to scale up the cluster, you need to delete information to free up some space.

7.3.2. CephClusterErrorState

Meaning

This alert reflects that the storage cluster is in ERROR state for an unacceptable amount of time and thispts the storage availability. Check for other alerts that would have triggered prior to this one and troubleshoot those alerts first.

Impact

Critical

Diagnosis

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    $ oc get pod | grep rook-ceph
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a rook-ceph that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important
    • If a node was assigned, check the kubelet on the node.
    • If the basic health of the running pods, node affinity and resource availability on the nodes are verified, run the Ceph tools to get the status of the storage components.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.3. CephClusterNearFull

Meaning

Storage cluster utilization has crossed 75% and will become read-only at 85%. Free up some space or expand the storage cluster.

Impact

Critical

Diagnosis

Scaling storage
Depending on the type of cluster, you need to add storage devices, nodes, or both. For more information, see the Scaling storage guide.

Mitigation

Deleting information
If it is not possible to scale up the cluster, you need to delete information in order to free up some space.

7.3.4. CephClusterReadOnly

Meaning

Storage cluster utilization has crossed 85% and will become read-only now. Free up some space or expand the storage cluster immediately.

Impact

Critical

Diagnosis

Scaling storage
Depending on the type of cluster, you need to add storage devices, nodes, or both. For more information, see the Scaling storage guide.

Mitigation

Deleting information
If it is not possible to scale up the cluster, you need to delete information in order to free up some space.

7.3.5. CephClusterWarningState

Meaning

This alert reflects that the storage cluster has been in a warning state for an unacceptable amount of time. While the storage operations will continue to function in this state, it is recommended to fix the errors so that the cluster does not get into an error state. Check for other alerts that might have triggered prior to this one and troubleshoot those alerts first.

Impact

High

Diagnosis

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep {ceph-component}
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important

    If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.6. CephDataRecoveryTakingTooLong

Meaning

Data recovery is slow. Check whether all the Object Storage Devices (OSDs) are up and running.

Impact

High

Diagnosis

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep rook-ceph-osd
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important

    If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.7. CephMdsCacheUsageHigh

Meaning

When the storage metadata service (MDS) cannot keep its cache usage under the target threshold specified by mds_health_cache_threshold, or 150% of the cache limit set by mds_cache_memory_limit, the MDS sends a health alert to the monitors indicating the cache is too large. As a result, the MDS related operations become slow.

Impact

High

Diagnosis

The MDS tries to stay under a reservation of the mds_cache_memory_limit by trimming unused metadata in its cache and recalling cached items in the client caches. It is possible for the MDS to exceed this limit due to slow recall from clients as a result of multiple clients accesing the files.

Mitigation

Make sure you have enough memory provisioned for MDS cache. Memory resources for the MDS pods need to be updated in the ocs-storageCluster in order to increase the mds_cache_memory_limit. Run the following command to set the memory of MDS pods, for example, 16GB:

$ oc patch -n openshift-storage storagecluster ocs-storagecluster \
    --type merge \
    --patch '{"spec": {"resources": {"mds": {"limits": {"memory": "16Gi"},"requests": {"memory": "16Gi"}}}}}'

OpenShift Data Foundation automatically sets mds_cache_memory_limit to half of the MDS pod memory limit. If the memory is set to 8GB using the previous command, then the operator sets the MDS cache memory limit to 4GB.

7.3.8. CephMdsCpuUsageHigh

Meaning

The storage metadata service (MDS) serves filesystem metadata. The MDS is crucial for any file creation, rename, deletion, and update operations. MDS by default is allocated two or three CPUs. This does not cause issues as long as there are not too many metadata operations. When the metadata operation load increases enough to trigger this alert, it means the default CPU allocation is unable to cope with load. You need to increase the CPU allocation or run multiple active MDS servers.

Impact

High

Diagnosis

Click WorkloadsPods. Select the corresponding MDS pod and click on the Metrics tab. There you will see the allocated and used CPU. By default, the alert is fired if the used CPU is 67% of allocated CPU for 6 hours. If this is the case, follow the steps in the mitigation section.

Mitigation

You need to either increase the allocated CPU or run multiple active MDS.

Use the following command to set the number of allocated CPU for MDS, for example, 8:

oc patch -n openshift-storage storagecluster ocs-storagecluster \
    --type merge \
    --patch '{"spec": {"resources": {"mds": {"limits": {"cpu": "8"},
    "requests": {"cpu": "8"}}}}}'

In order to run multiple active MDS servers, use the following command:

oc patch -n openshift-storage storagecluster ocs-storagecluster\
    --type merge \
    --patch '{"spec": {"managedResources": {"cephFilesystems":{"activeMetadataServers": 2}}}}'

Make sure you have enough CPU provisioned for MDS depending on the load.

Important

Always increase the activeMetadataServers by 1. The scaling of activeMetadataServers works only if you have more than one PV. If there is only one PV that is causing CPU load, look at increasing the CPU resource as described above.

7.3.9. CephMdsMissingReplicas

Meaning

Minimum required replicas for the storage metadata service (MDS) are not available. MDS is responsible for filing metadata. Degradation of the MDS service can affect how the storage cluster works (related to the CephFS storage class) and should be fixed as soon as possible.

Impact

High

Diagnosis

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep rook-ceph-mds
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important

    If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.10. CephMgrIsAbsent

Meaning

Not having a Ceph manager running the monitoring of the cluster. Persistent Volume Claim (PVC) creation and deletion requests should be resolved as soon as possible.

Impact

High

Diagnosis

  • Verify that the rook-ceph-mgr pod is failing, and restart if necessary. If the Ceph mgr pod restart fails, follow the general pod troubleshooting to resolve the issue.

    • Verify that the Ceph mgr pod is failing:

      $ oc get pods | grep mgr
    • Describe the Ceph mgr pod for more details:

      $ oc describe pods/<pod_name>
      <pod_name>
      Specify the rook-ceph-mgr pod name from the previous step.

      Analyze the errors related to resource issues.

    • Delete the pod, and wait for the pod to restart:

      $ oc get pods | grep mgr

Follow these steps for general pod troubleshooting:

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep rook-ceph-mgr
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important

    If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.11. CephMgrIsMissingReplicas

Meaning

To resolve this alert, you need to determine the cause of the disappearance of the Ceph manager and restart if necessary.

Impact

High

Diagnosis

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep rook-ceph-mgr
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important

    If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.12. CephMonHighNumberOfLeaderChanges

Meaning

In a Ceph cluster there is a redundant set of monitor pods that store critical information about the storage cluster. Monitor pods synchronize periodically to obtain information about the storage cluster. The first monitor pod to get the most updated information becomes the leader, and the other monitor pods will start their synchronization process after asking the leader. A problem in network connection or another kind of problem in one or more monitor pods produces an unusual change of the leader. This situation can negatively affect the storage cluster performance.

Impact

Medium

Important

Check for any network issues. If there is a network issue, you need to escalate to the OpenShift Data Foundation team before you proceed with any of the following troubleshooting steps.

Diagnosis

  1. Print the logs of the affected monitor pod to gather more information about the issue:

    $ oc logs <rook-ceph-mon-X-yyyy> -n openshift-storage
    <rook-ceph-mon-X-yyyy>
    Specify the name of the affected monitor pod.
  2. Alternatively, use the Openshift Web console to open the logs of the affected monitor pod. More information about possible causes is reflected in the log.
  3. Perform the general pod troubleshooting steps:

    pod status: pending
  4. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep {ceph-component}
  5. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  6. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
    pod status: NOT pending, running, but NOT ready
    • Check the readiness probe:
    $ oc describe pod/${MYPOD}
    pod status: NOT pending, but NOT running
    • Check for application or image issues:
    $ oc logs pod/${MYPOD}
    Important

    If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.13. CephMonQuorumAtRisk

Meaning

Multiple MONs work together to provide redundancy. Each of the MONs keeps a copy of the metadata. The cluster is deployed with 3 MONs, and requires 2 or more MONs to be up and running for quorum and for the storage operations to run. If quorum is lost, access to data is at risk.

Impact

High

Diagnosis

Restore the Ceph MON Quorum. For more information, see Restoring ceph-monitor quorum in OpenShift Data Foundation in the Troubleshooting guide. If the restoration of the Ceph MON Quorum fails, follow the general pod troubleshooting to resolve the issue.

Perform the following for general pod troubleshooting:

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep rook-ceph-mon
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:
$ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:
$ oc logs pod/${MYPOD}
Important

If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.14. CephMonQuorumLost

Meaning

In a Ceph cluster there is a redundant set of monitor pods that store critical information about the storage cluster. Monitor pods synchronize periodically to obtain information about the storage cluster. The first monitor pod to get the most updated information becomes the leader, and the other monitor pods will start their synchronization process after asking the leader. A problem in network connection or another kind of problem in one or more monitor pods produces an unusual change of the leader. This situation can negatively affect the storage cluster performance.

Impact

High

Important

Check for any network issues. If there is a network issue, you need to escalate to the OpenShift Data Foundation team before you proceed with any of the following troubleshooting steps.

Diagnosis

Restore the Ceph MON Quorum. For more information, see Restoring ceph-monitor quorum in OpenShift Data Foundation in the Troubleshooting guide. If the restoration of the Ceph MON Quorum fails, follow the general pod troubleshooting to resolve the issue.

Alternatively, perform general pod troubleshooting:

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    oc get pod | grep {ceph-component}
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a {ceph-component}  that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:
$ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:
$ oc logs pod/${MYPOD}
Important

If a node was assigned, check the kubelet on the node.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:
$ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.15. CephMonVersionMismatch

Meaning

Typically this alert triggers during an upgrade that is taking a long time.

Impact

Medium

Diagnosis

Check the ocs-operator subscription status and the operator pod health to check if an operator upgrade is in progress.

  1. Check the ocs-operator subscription health.

    $ oc get sub $(oc get pods -n openshift-storage | grep -v ocs-operator) -n openshift-storage -o json | jq .status.conditions

    The status condition types are CatalogSourcesUnhealthy, InstallPlanMissing, InstallPlanPending, and InstallPlanFailed. The status for each type should be False.

    Example output:

    [
      {
        "lastTransitionTime": "2021-01-26T19:21:37Z",
        "message": "all available catalogsources are healthy",
        "reason": "AllCatalogSourcesHealthy",
        "status": "False",
        "type": "CatalogSourcesUnhealthy"
      }
    ]

    The example output shows a False status for type CatalogSourcesUnHealthly, which means that the catalog sources are healthy.

  2. Check the OCS operator pod status to see if there is an OCS operator upgrading in progress.

    $ oc get pod -n openshift-storage | grep ocs-operator OCSOP=$(oc get pod -n openshift-storage -o custom-columns=POD:.metadata.name --no-headers | grep ocs-operator) echo $OCSOP oc get pod/${OCSOP} -n openshift-storage oc describe pod/${OCSOP} -n openshift-storage

    If you determine that the `ocs-operator`is in progress, wait for 5 mins and this alert should resolve itself. If you have waited or see a different error status condition, continue troubleshooting.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.16. CephNodeDown

Meaning

A node running Ceph pods is down. While storage operations will continue to function as Ceph is designed to deal with a node failure, it is recommended to resolve the issue to minimize the risk of another node going down and affecting storage functions.

Impact

Medium

Diagnosis

  1. List all the pods that are running and failing:

    oc -n openshift-storage get pods
    Important

    Ensure that you meet the OpenShift Data Foundation resource requirements so that the Object Storage Device (OSD) pods are scheduled on the new node. This may take a few minutes as the Ceph cluster recovers data for the failing but now recovering OSD. To watch this recovery in action, ensure that the OSD pods are correctly placed on the new worker node.

  2. Check if the OSD pods that were previously failing are now running:

    oc -n openshift-storage get pods

    If the previously failing OSD pods have not been scheduled, use the describe command and check the events for reasons the pods were not rescheduled.

  3. Describe the events for the failing OSD pod:

    oc -n openshift-storage get pods | grep osd
  4. Find the one or more failing OSD pods:

    oc -n openshift-storage describe pods/<osd_podname_ from_the_ previous step>

    In the events section look for the failure reasons, such as the resources are not being met.

    In addition, you may use the rook-ceph-toolbox to watch the recovery. This step is optional, but is helpful for large Ceph clusters. To access the toolbox, run the following command:

    TOOLS_POD=$(oc get pods -n openshift-storage -l app=rook-ceph-tools -o name)
    oc rsh -n openshift-storage $TOOLS_POD

    From the rsh command prompt, run the following, and watch for "recovery" under the io section:

    ceph status
  5. Determine if there are failed nodes.

    1. Get the list of worker nodes, and check for the node status:

      oc get nodes --selector='node-role.kubernetes.io/worker','!node-role.kubernetes.io/infra'
    2. Describe the node which is of the NotReady status to get more information about the failure:

      oc describe node <node_name>

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.17. CephOSDCriticallyFull

Meaning

One of the Object Storage Devices (OSDs) is critically full. Expand the cluster immediately.

Impact

High

Diagnosis

Deleting data to free up storage space
You can delete data, and the cluster will resolve the alert through self healing processes.
Important

This is only applicable to OpenShift Data Foundation clusters that are near or full but not in read-only mode. Read-only mode prevents any changes that include deleting data, that is, deletion of Persistent Volume Claim (PVC), Persistent Volume (PV) or both.

Expanding the storage capacity
Current storage size is less than 1 TB

You must first assess the ability to expand. For every 1 TB of storage added, the cluster needs to have 3 nodes each with a minimum available 2 vCPUs and 8 GiB memory.

You can increase the storage capacity to 4 TB via the add-on and the cluster will resolve the alert through self healing processes. If the minimum vCPU and memory resource requirements are not met, you need to add 3 additional worker nodes to the cluster.

Mitigation

  • If your current storage size is equal to 4 TB, contact Red Hat support.
  • Optional: Run the following command to gather the debugging information for the Ceph cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.18. CephOSDDiskNotResponding

Meaning

A disk device is not responding. Check whether all the Object Storage Devices (OSDs) are up and running.

Impact

Medium

Diagnosis

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    $ oc get pod | grep rook-ceph
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a rook-ceph that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important
    • If a node was assigned, check the kubelet on the node.
    • If the basic health of the running pods, node affinity and resource availability on the nodes are verified, run the Ceph tools to get the status of the storage components.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.19. CephOSDDiskUnavailable

Meaning

A disk device is not accessible on one of the hosts and its corresponding Object Storage Device (OSD) is marked out by the Ceph cluster. This alert is raised when a Ceph node fails to recover within 10 minutes.

Impact

High

Diagnosis

Determine the failed node
  1. Get the list of worker nodes, and check for the node status:
oc get nodes --selector='node-role.kubernetes.io/worker','!node-role.kubernetes.io/infra'
  1. Describe the node which is of NotReady status to get more information on the failure:

    oc describe node <node_name>

7.3.20. CephOSDFlapping

Meaning

A storage daemon has restarted 5 times in the last 5 minutes. Check the pod events or Ceph status to find out the cause.

Impact

High

Diagnosis

Follow the steps in the Flapping OSDs section of the Red Hat Ceph Storage Troubleshooting Guide.

Alternatively, follow the steps for general pod troubleshooting:

pod status: pending
  1. Check for resource issues, pending Persistent Volume Claims (PVCs), node assignment, and kubelet problems:

    $ oc project openshift-storage
    $ oc get pod | grep rook-ceph
  2. Set MYPOD as the variable for the pod that is identified as the problem pod:

    # Examine the output for a rook-ceph that is in the pending state, not running or not ready
    MYPOD=<pod_name>
    <pod_name>
    Specify the name of the pod that is identified as the problem pod.
  3. Look for the resource limitations or pending PVCs. Otherwise, check for the node assignment:

    $ oc get pod/${MYPOD} -o wide
pod status: NOT pending, running, but NOT ready
  • Check the readiness probe:

    $ oc describe pod/${MYPOD}
pod status: NOT pending, but NOT running
  • Check for application or image issues:

    $ oc logs pod/${MYPOD}
    Important
    • If a node was assigned, check the kubelet on the node.
    • If the basic health of the running pods, node affinity and resource availability on the nodes are verified, run the Ceph tools to get the status of the storage components.

Mitigation

Debugging log information
  • This step is optional. Run the following command to gather the debugging information for the Ceph cluster:

    $ oc adm must-gather --image=registry.redhat.io/odf4/odf-must-gather-rhel9:v4.15

7.3.21. CephOSDNearFull

Meaning

Utilization of back-end storage device Object Storage Device (OSD) has crossed 75% on a host.

Impact

High

Mitigation

Free up some space in the cluster, expand the storage cluster, or contact Red Hat support. For more information on scaling storage, see the Scaling storage guide.

7.3.22. CephOSDSlowOps

Meaning

An Object Storage Device (OSD) with slow requests is every OSD that is not able to service the I/O operations per second (IOPS) in the queue within the time defined by the osd_op_complaint_time parameter. By default, this parameter is set to 30 seconds.

Impact

Medium

Diagnosis

More information about the slow requests can be obtained using the Openshift console.

  1. Access the OSD pod terminal, and run the following commands:

    $ ceph daemon osd.<id> ops
    $ ceph daemon osd.<id> dump_historic_ops
    Note

    The number of the OSD is seen in the pod name. For example, in rook-ceph-osd-0-5d86d4d8d4-zlqkx, <0> is the OSD.

Mitigation

The main causes of the OSDs having slow requests are:

  • Problems with the underlying hardware or infrastructure, such as, disk drives, hosts, racks, or network switches. Use the Openshift monitoring console to find the alerts or errors about cluster resources. This can give you an idea about the root cause of the slow operations in the OSD.
  • Problems with the network. These problems are usually connected with flapping OSDs. See the Flapping OSDs section of the Red Hat Ceph Storage Troubleshooting Guide
  • If it is a network issue, escalate to the OpenShift Data Foundation team
  • System load. Use the Openshift console to review the metrics of the OSD pod and the node which is running the OSD. Adding or assigning more resources can be a possible solution.

7.3.23. CephOSDVersionMismatch

Meaning

Typically this alert triggers during an upgrade that is taking a long time.

Impact

Medium

Diagnosis

Check the ocs-operator subscription status and the operator pod health to check if an operator upgrade is in progress.

  1. Check the ocs-operator subscription health.

    $ oc get sub $(oc get pods -n openshift-storage | grep -v ocs-operator) -n openshift-storage -o json | jq .status.conditions

    The status condition types are CatalogSourcesUnhealthy, InstallPlanMissing, InstallPlanPending, and InstallPlanFailed. The status for each type should be False.

    Example output:

    [
      {
        "lastTransitionTime": "2021-01-26T19:21:37Z",
        "message": "all available catalogsources are healthy",
        "reason": "AllCatalogSourcesHealthy",
        "status": "False",
        "type": "CatalogSourcesUnhealthy"
      }
    ]

    The example output shows a False status for type CatalogSourcesUnHealthly, which means that the catalog sources are healthy.

  2. Check the OCS operator pod status to see if there is an OCS operator upgrading in progress.

    $ oc get pod -n openshift-storage | grep ocs-operator OCSOP=$(oc get pod -n openshift-storage -o custom-columns=POD:.metadata.name --no-headers | grep ocs-operator) echo $OCSOP oc get pod/${OCSOP} -n openshift-storage oc describe pod/${OCSOP} -n openshift-storage

    If you determine that the `ocs-operator`is in progress, wait for 5 mins and this alert should resolve itself. If you have waited or see a different error status condition, continue troubleshooting.

7.3.24. CephPGRepairTakingTooLong

Meaning

Self-healing operations are taking too long.

Impact

High

Diagnosis

Check for inconsistent Placement Groups (PGs), and repair them. For more information, see the Red Hat Knowledgebase solution Handle Inconsistent Placement Groups in Ceph.

7.3.25. CephPoolQuotaBytesCriticallyExhausted

Meaning

One or more pools has reached, or is very close to reaching, its quota. The threshold to trigger this error condition is controlled by the mon_pool_quota_crit_threshold configuration option.

Impact

High

Mitigation

Adjust the pool quotas. Run the following commands to fully remove or adjust the pool quotas up or down:

ceph osd pool set-quota <pool> max_bytes <bytes>
ceph osd pool set-quota <pool> max_objects <objects>

Setting the quota value to 0 will disable the quota.

7.3.26. CephPoolQuotaBytesNearExhaustion

Meaning

One or more pools is approaching a configured fullness threshold. One threshold that can trigger this warning condition is the mon_pool_quota_warn_threshold configuration option.

Impact

High

Mitigation

Adjust the pool quotas. Run the following commands to fully remove or adjust the pool quotas up or down:

ceph osd pool set-quota <pool> max_bytes <bytes>
ceph osd pool set-quota <pool> max_objects <objects>

Setting the quota value to 0 will disable the quota.

7.3.27. OSDCPULoadHigh

Meaning

OSD is a critical component in Ceph storage, responsible for managing data placement and recovery. High CPU usage in the OSD container suggests increased processing demands, potentially leading to degraded storage performance.

Impact

High

Diagnosis

  1. Navigate to the Kubernetes dashboard or equivalent.
  2. Access the Workloads section and select the relevant pod associated with the OSD alert.
  3. Click the Metrics tab to view CPU metrics for the OSD container.
  4. Verify that the CPU usage exceeds 80% over a significant period (as specified in the alert configuration).

Mitigation

If the OSD CPU usage is consistently high, consider taking the following steps:

  1. Evaluate the overall storage cluster performance and identify the OSDs contributing to high CPU usage.
  2. Increase the number of OSDs in the cluster by adding more new storage devices in the existing nodes or adding new nodes with new storage devices. Review the Scaling storage4 for instructions to help distribute the load and improve overall system performance.

7.3.28. PersistentVolumeUsageCritical

Meaning

A Persistent Volume Claim (PVC) is nearing its full capacity and may lead to data loss if not attended to timely.

Impact

High

Mitigation

Expand the PVC size to increase the capacity.

  1. Log in to the OpenShift Web Console.
  2. Click StoragePersistentVolumeClaim.
  3. Select openshift-storage from the Project drop-down list.
  4. On the PVC you want to expand, click Action menu (⋮)Expand PVC.
  5. Update the Total size to the desired size.
  6. Click Expand.

Alternatively, you can delete unnecessary data that may be taking up space.

7.3.29. PersistentVolumeUsageNearFull

Meaning

A Persistent Volume Claim (PVC) is nearing its full capacity and may lead to data loss if not attended to timely.

Impact

High

Mitigation

Expand the PVC size to increase the capacity.

  1. Log in to the OpenShift Web Console.
  2. Click StoragePersistentVolumeClaim.
  3. Select openshift-storage from the Project drop-down list.
  4. On the PVC you want to expand, click Action menu (⋮)Expand PVC.
  5. Update the Total size to the desired size.
  6. Click Expand.

Alternatively, you can delete unnecessary data that may be taking up space.

7.4. Finding the error code of an unhealthy bucket

Procedure

  1. In the OpenShift Web Console, click StorageObject Storage.
  2. Click the Object Bucket Claims tab.
  3. Look for the object bucket claims (OBCs) that are not in Bound state and click on it.
  4. Click the Events tab and do one of the following:

    • Look for events that might hint you about the current state of the bucket.
    • Click the YAML tab and look for related errors around the status and mode sections of the YAML.

    If the OBC is in Pending state. the error might appear in the product logs. However, in this case, it is recommended to verify that all the variables provided are accurate.

7.5. Finding the error code of an unhealthy namespace store resource

Procedure

  1. In the OpenShift Web Console, click StorageObject Storage.
  2. Click the Namespace Store tab.
  3. Look for the namespace store resources that are not in Bound state and click on it.
  4. Click the Events tab and do one of the following:

    • Look for events that might hint you about the current state of the resource.
    • Click the YAML tab and look for related errors around the status and mode sections of the YAML.

7.6. Recovering pods

When a first node (say NODE1) goes to NotReady state because of some issue, the hosted pods that are using PVC with ReadWriteOnce (RWO) access mode try to move to the second node (say NODE2) but get stuck due to multi-attach error. In such a case, you can recover MON, OSD, and application pods by using the following steps.

Procedure

  1. Power off NODE1 (from AWS or vSphere side) and ensure that NODE1 is completely down.
  2. Force delete the pods on NODE1 by using the following command:

    $ oc delete pod <pod-name> --grace-period=0 --force

7.7. Recovering from EBS volume detach

When an OSD or MON elastic block storage (EBS) volume where the OSD disk resides is detached from the worker Amazon EC2 instance, the volume gets reattached automatically within one or two minutes. However, the OSD pod gets into a CrashLoopBackOff state. To recover and bring back the pod to Running state, you must restart the EC2 instance.

7.8. Enabling and disabling debug logs for rook-ceph-operator

Enable the debug logs for the rook-ceph-operator to obtain information about failures that help in troubleshooting issues.

Procedure

Enabling the debug logs
  1. Edit the configmap of the rook-ceph-operator.

    $ oc edit configmap rook-ceph-operator-config
  2. Add the ROOK_LOG_LEVEL: DEBUG parameter in the rook-ceph-operator-config yaml file to enable the debug logs for rook-ceph-operator.

    …
    data:
      # The logging level for the operator: INFO | DEBUG
      ROOK_LOG_LEVEL: DEBUG

    Now, the rook-ceph-operator logs consist of the debug information.

Disabling the debug logs
  1. Edit the configmap of the rook-ceph-operator.

    $ oc edit configmap rook-ceph-operator-config
  2. Add the ROOK_LOG_LEVEL: INFO parameter in the rook-ceph-operator-config yaml file to disable the debug logs for rook-ceph-operator.

    …
    data:
      # The logging level for the operator: INFO | DEBUG
      ROOK_LOG_LEVEL: INFO

7.9. Resolving low Ceph monitor count alert

The CephMonLowNumber alert is displayed in the notification panel or Alert Center of the OpenShift Web Console to indicate the low number of Ceph monitor count when your internal mode deployment has five or more nodes, racks, or rooms, and when there are five or more number of failure domains in the deployment. You can increase the Ceph monitor count to improve the availability of cluster.

Procedure

  1. In the CephMonLowNumber alert of the notification panel or Alert Center of OpenShift Web Console, click Configure.
  2. In the Configure Ceph Monitor pop up, click Update count.

    In the pop up, the recommended monitor count depending on the number of failure zones is shown.

  3. In the Configure CephMon pop up, update the monitor count value based on the recommended value and click Save changes.

7.10. Troubleshooting unhealthy blocklisted nodes

7.10.1. ODFRBDClientBlocked

Meaning

This alert indicates that an RADOS Block Device (RBD) client might be blocked by Ceph on a specific node within your Kubernetes cluster. The blocklisting occurs when the ocs_rbd_client_blocklisted metric reports a value of 1 for the node. Additionally, there are pods in a CreateContainerError state on the same node. The blocklisting can potentially result in the filesystem for the Persistent Volume Claims (PVCs) using RBD becoming read-only. It is crucial to investigate this alert to prevent any disruption to your storage cluster.

Impact

High

Diagnosis

The blocklisting of an RBD client can occur due to several factors, such as network or cluster slowness. In certain cases, the exclusive lock contention among three contending clients (workload, mirror daemon, and manager/scheduler) can lead to the blocklist.

Mitigation

  1. Taint the blocklisted node: In Kubernetes, consider tainting the node that is blocklisted to trigger the eviction of pods to another node. This approach relies on the assumption that the unmounting/unmapping process progresses gracefully. Once the pods have been successfully evicted, the blocklisted node can be untainted, allowing the blocklist to be cleared. The pods can then be moved back to the untainted node.
  2. Reboot the blocklisted node: If tainting the node and evicting the pods do not resolve the blocklisting issue, a reboot of the blocklisted node can be attempted. This step may help alleviate any underlying issues causing the blocklist and restore normal functionality.
Important

Investigating and resolving the blocklist issue promptly is essential to avoid any further impact on the storage cluster.

Chapter 8. Checking for Local Storage Operator deployments

Red Hat OpenShift Data Foundation clusters with Local Storage Operator are deployed using local storage devices. To find out if your existing cluster with OpenShift Data Foundation was deployed using local storage devices, use the following procedure:

Prerequisites

  • OpenShift Data Foundation is installed and running in the openshift-storage namespace.

Procedure

By checking the storage class associated with your OpenShift Data Foundation cluster’s persistent volume claims (PVCs), you can tell if your cluster was deployed using local storage devices.

  1. Check the storage class associated with OpenShift Data Foundation cluster’s PVCs with the following command:

    $ oc get pvc -n openshift-storage
  2. Check the output. For clusters with Local Storage Operators, the PVCs associated with ocs-deviceset use the storage class localblock. The output looks similar to the following:

    NAME                      STATUS   VOLUME                                     CAPACITY   ACCESS MODES   STORAGECLASS                  AGE
    db-noobaa-db-0            Bound    pvc-d96c747b-2ab5-47e2-b07e-1079623748d8   50Gi       RWO            ocs-storagecluster-ceph-rbd   114s
    ocs-deviceset-0-0-lzfrd   Bound    local-pv-7e70c77c                          1769Gi     RWO            localblock                    2m10s
    ocs-deviceset-1-0-7rggl   Bound    local-pv-b19b3d48                          1769Gi     RWO            localblock                    2m10s
    ocs-deviceset-2-0-znhk8   Bound    local-pv-e9f22cdc                          1769Gi     RWO            localblock                    2m10s

Chapter 9. Removing failed or unwanted Ceph Object Storage devices

The failed or unwanted Ceph OSDs (Object Storage Devices) affects the performance of the storage infrastructure. Hence, to improve the reliability and resilience of the storage cluster, you must remove the failed or unwanted Ceph OSDs.

If you have any failed or unwanted Ceph OSDs to remove:

  1. Verify the Ceph health status.

    For more information see: Verifying Ceph cluster is healthy.

  2. Based on the provisioning of the OSDs, remove failed or unwanted Ceph OSDs.

    See:

If you are using local disks, you can reuse these disks after removing the old OSDs.

9.1. Verifying Ceph cluster is healthy

Storage health is visible on the Block and File and Object dashboards.

Procedure

  1. In the OpenShift Web Console, click StorageData Foundation.
  2. In the Status card of the Overview tab, click Storage System and then click the storage system link from the pop up that appears.
  3. In the Status card of the Block and File tab, verify that the Storage Cluster has a green tick.
  4. In the Details card, verify that the cluster information is displayed.

9.2. Removing failed or unwanted Ceph OSDs in dynamically provisioned Red Hat OpenShift Data Foundation

Follow the steps in the procedure to remove the failed or unwanted Ceph Object Storage Devices (OSDs) in dynamically provisioned Red Hat OpenShift Data Foundation.

Important

Scaling down of clusters is supported only with the help of the Red Hat support team.

Warning
  • Removing an OSD when the Ceph component is not in a healthy state can result in data loss.
  • Removing two or more OSDs at the same time results in data loss.

Prerequisites

Procedure

  1. Scale down the OSD deployment.

    # oc scale deployment rook-ceph-osd-<osd-id> --replicas=0
  2. Get the osd-prepare pod for the Ceph OSD to be removed.

    # oc get deployment rook-ceph-osd-<osd-id> -oyaml | grep ceph.rook.io/pvc
  3. Delete the osd-prepare pod.

    # oc delete -n openshift-storage pod rook-ceph-osd-prepare-<pvc-from-above-command>-<pod-suffix>
  4. Remove the failed OSD from the cluster.

    # failed_osd_id=<osd-id>
    
    # oc process -n openshift-storage ocs-osd-removal -p FAILED_OSD_IDS=$<failed_osd_id> | oc create -f -

    where, FAILED_OSD_ID is the integer in the pod name immediately after the rook-ceph-osd prefix.

  5. Verify that the OSD is removed successfully by checking the logs.

    # oc logs -n openshift-storage ocs-osd-removal-$<failed_osd_id>-<pod-suffix>
  6. Optional: If you get an error as cephosd:osd.0 is NOT ok to destroy from the ocs-osd-removal-job pod in OpenShift Container Platform, see Troubleshooting the error cephosd:osd.0 is NOT ok to destroy while removing failed or unwanted Ceph OSDs.
  7. Delete the OSD deployment.

    # oc delete deployment rook-ceph-osd-<osd-id>

Verification step

  • To check if the OSD is deleted successfully, run:

    # oc get pod -n openshift-storage ocs-osd-removal-$<failed_osd_id>-<pod-suffix>

    This command must return the status as Completed.

9.3. Removing failed or unwanted Ceph OSDs provisioned using local storage devices

You can remove failed or unwanted Ceph provisioned Object Storage Devices (OSDs) using local storage devices by following the steps in the procedure.

Important

Scaling down of clusters is supported only with the help of the Red Hat support team.

Warning
  • Removing an OSD when the Ceph component is not in a healthy state can result in data loss.
  • Removing two or more OSDs at the same time results in data loss.

Prerequisites

Procedure

  1. Forcibly, mark the OSD down by scaling the replicas on the OSD deployment to 0. You can skip this step if the OSD is already down due to failure.

    # oc scale deployment rook-ceph-osd-<osd-id> --replicas=0
  2. Remove the failed OSD from the cluster.

    # failed_osd_id=<osd_id>
    
    # oc process -n openshift-storage ocs-osd-removal -p FAILED_OSD_IDS=$<failed_osd_id> | oc create -f -

    where, FAILED_OSD_ID is the integer in the pod name immediately after the rook-ceph-osd prefix.

  3. Verify that the OSD is removed successfully by checking the logs.

    # oc logs -n openshift-storage ocs-osd-removal-$<failed_osd_id>-<pod-suffix>
  4. Optional: If you get an error as cephosd:osd.0 is NOT ok to destroy from the ocs-osd-removal-job pod in OpenShift Container Platform, see Troubleshooting the error cephosd:osd.0 is NOT ok to destroy while removing failed or unwanted Ceph OSDs.
  5. Delete persistent volume claim (PVC) resources associated with the failed OSD.

    1. Get the PVC associated with the failed OSD.

      # oc get -n openshift-storage -o yaml deployment rook-ceph-osd-<osd-id> | grep ceph.rook.io/pvc
    2. Get the persistent volume (PV) associated with the PVC.

      # oc get -n openshift-storage pvc <pvc-name>
    3. Get the failed device name.

      # oc get pv <pv-name-from-above-command> -oyaml | grep path
    4. Get the prepare-pod associated with the failed OSD.

      # oc describe -n openshift-storage pvc ocs-deviceset-0-0-nvs68 | grep Mounted
    5. Delete the osd-prepare pod before removing the associated PVC.

      # oc delete -n openshift-storage pod <osd-prepare-pod-from-above-command>
    6. Delete the PVC associated with the failed OSD.

      # oc delete -n openshift-storage pvc <pvc-name-from-step-a>
  6. Remove failed device entry from the LocalVolume custom resource (CR).

    1. Log in to node with the failed device.

      # oc debug node/<node_with_failed_osd>
    2. Record the /dev/disk/by-id/<id> for the failed device name.

      # ls -alh /mnt/local-storage/localblock/
  7. Optional: In case, Local Storage Operator is used for provisioning OSD, login to the machine with {osd-id} and remove the device symlink.

    # oc debug node/<node_with_failed_osd>
    1. Get the OSD symlink for the failed device name.

      # ls -alh /mnt/local-storage/localblock
    2. Remove the symlink.

      # rm /mnt/local-storage/localblock/<failed-device-name>
  8. Delete the PV associated with the OSD.
# oc delete pv <pv-name>

Verification step

  • To check if the OSD is deleted successfully, run:

    #oc get pod -n openshift-storage ocs-osd-removal-$<failed_osd_id>-<pod-suffix>

    This command must return the status as Completed.

9.4. Troubleshooting the error cephosd:osd.0 is NOT ok to destroy while removing failed or unwanted Ceph OSDs

If you get an error as cephosd:osd.0 is NOT ok to destroy from the ocs-osd-removal-job pod in OpenShift Container Platform, run the Object Storage Device (OSD) removal job with FORCE_OSD_REMOVAL option to move the OSD to a destroyed state.

# oc process -n openshift-storage ocs-osd-removal -p FORCE_OSD_REMOVAL=true -p FAILED_OSD_IDS=$<failed_osd_id> | oc create -f -
Note

You must use the FORCE_OSD_REMOVAL option only if all the PGs are in active state. If not, PGs must either complete the back filling or further investigate to ensure they are active.

Chapter 10. Troubleshooting and deleting remaining resources during Uninstall

Occasionally some of the custom resources managed by an operator may remain in "Terminating" status waiting on the finalizer to complete, although you have performed all the required cleanup tasks. In such an event you need to force the removal of such resources. If you do not do so, the resources remain in the Terminating state even after you have performed all the uninstall steps.

  1. Check if the openshift-storage namespace is stuck in the Terminating state upon deletion.

    $ oc get project -n <namespace>

    Output:

    NAME                DISPLAY NAME   STATUS
    openshift-storage                  Terminating
  2. Check for the NamespaceFinalizersRemaining and NamespaceContentRemaining messages in the STATUS section of the command output and perform the next step for each of the listed resources.

    $ oc get project openshift-storage -o yaml

    Example output :

    status:
      conditions:
      - lastTransitionTime: "2020-07-26T12:32:56Z"
        message: All resources successfully discovered
        reason: ResourcesDiscovered
        status: "False"
        type: NamespaceDeletionDiscoveryFailure
      - lastTransitionTime: "2020-07-26T12:32:56Z"
        message: All legacy kube types successfully parsed
        reason: ParsedGroupVersions
        status: "False"
        type: NamespaceDeletionGroupVersionParsingFailure
      - lastTransitionTime: "2020-07-26T12:32:56Z"
        message: All content successfully deleted, may be waiting on finalization
        reason: ContentDeleted
        status: "False"
        type: NamespaceDeletionContentFailure
      - lastTransitionTime: "2020-07-26T12:32:56Z"
        message: 'Some resources are remaining: cephobjectstoreusers.ceph.rook.io has
          1 resource instances'
        reason: SomeResourcesRemain
        status: "True"
        type: NamespaceContentRemaining
      - lastTransitionTime: "2020-07-26T12:32:56Z"
        message: 'Some content in the namespace has finalizers remaining: cephobjectstoreuser.ceph.rook.io
          in 1 resource instances'
        reason: SomeFinalizersRemain
        status: "True"
        type: NamespaceFinalizersRemaining
  3. Delete all the remaining resources listed in the previous step.

    For each of the resources to be deleted, do the following:

    1. Get the object kind of the resource which needs to be removed. See the message in the above output.

      Example :

      message: Some content in the namespace has finalizers remaining: cephobjectstoreuser.ceph.rook.io

      Here cephobjectstoreuser.ceph.rook.io is the object kind.

    2. Get the Object name corresponding to the object kind.

      $ oc get  <Object-kind> -n  <project-name>

      Example :

      $ oc get cephobjectstoreusers.ceph.rook.io -n openshift-storage

      Example output:

      NAME                           AGE
      noobaa-ceph-objectstore-user   26h
    3. Patch the resources.

      $ oc patch -n <project-name> <object-kind>/<object-name> --type=merge -p '{"metadata": {"finalizers":null}}'

      Example:

      $ oc patch -n openshift-storage cephobjectstoreusers.ceph.rook.io/noobaa-ceph-objectstore-user \
      --type=merge -p '{"metadata": {"finalizers":null}}'

      Output:

      cephobjectstoreuser.ceph.rook.io/noobaa-ceph-objectstore-user patched
  4. Verify that the openshift-storage project is deleted.

    $ oc get project openshift-storage

    Output:

    Error from server (NotFound): namespaces "openshift-storage" not found

    If the issue persists, reach out to Red Hat Support.

Chapter 11. Troubleshooting CephFS PVC creation in external mode

If you have updated the Red Hat Ceph Storage cluster from a version lower than 4.1.1 to the latest release and is not a freshly deployed cluster, you must manually set the application type for the CephFS pool on the Red Hat Ceph Storage cluster to enable CephFS Persistent Volume Claim (PVC) creation in external mode.

  1. Check for CephFS pvc stuck in Pending status.

    # oc get pvc -n <namespace>

    Example output :

    NAME                      STATUS    VOLUME
    CAPACITY  ACCESS MODES    STORAGECLASS                        AGE
    ngx-fs-pxknkcix20-pod     Pending
                              ocs-external-storagecluster-cephfs  28h
    [...]
  2. Check the output of the oc describe command to see the events for respective pvc.

    Expected error message is cephfs_metadata/csi.volumes.default/csi.volume.pvc-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx: (1) Operation not permitted)

    # oc describe pvc ngx-fs-pxknkcix20-pod -n nginx-file

    Example output:

    Name:          ngx-fs-pxknkcix20-pod
    Namespace:     nginx-file
    StorageClass:  ocs-external-storagecluster-cephfs
    Status:        Pending
    Volume:
    Labels:        <none>
    Annotations:   volume.beta.kubernetes.io/storage-provisioner: openshift-storage.cephfs.csi.ceph.com
    Finalizers:    [kubernetes.io/pvc-protection]
    Capacity:
    Access Modes:
    VolumeMode:    Filesystem
    Mounted By:    ngx-fs-oyoe047v2bn2ka42jfgg-pod-hqhzf
    Events:
     Type     Reason              Age                   From                                                                                                                      Message
     ----     ------              ----                  ----                                                                                                                      -------
     Warning  ProvisioningFailed  107m (x245 over 22h)  openshift-storage.cephfs.csi.ceph.com_csi-cephfsplugin-provisioner-5f8b66cc96-hvcqp_6b7044af-c904-4795-9ce5-bf0cf63cc4a4
     (combined from similar events): failed to provision volume with StorageClass "ocs-external-storagecluster-cephfs": rpc error: code = Internal desc = error (an error (exit status 1) occurred while
     running rados args: [-m 192.168.13.212:6789,192.168.13.211:6789,192.168.13.213:6789 --id csi-cephfs-provisioner --keyfile=stripped -c /etc/ceph/ceph.conf -p cephfs_metadata getomapval
     csi.volumes.default csi.volume.pvc-1ac0c6e6-9428-445d-bbd6-1284d54ddb47 /tmp/omap-get-186436239 --namespace=csi]) occurred, command output streams is ( error getting omap value
     cephfs_metadata/csi.volumes.default/csi.volume.pvc-1ac0c6e6-9428-445d-bbd6-1284d54ddb47: (1) Operation not permitted)
  3. Check the settings for the <cephfs metadata pool name> (here cephfs_metadata ) and <cephfs data pool name> (here cephfs_data). For running the command, you will need jq preinstalled in the Red Hat Ceph Storage client node.

    # ceph osd pool ls detail --format=json | jq '.[] | select(.pool_name| startswith("cephfs")) | .pool_name, .application_metadata' "cephfs_data"
    {
      "cephfs": {}
    }
    "cephfs_metadata"
    {
       "cephfs": {}
    }
  4. Set the application type for the CephFS pool.

    • Run the following commands on the Red Hat Ceph Storage client node :

      # ceph osd pool application set <cephfs metadata pool name> cephfs metadata cephfs
      # ceph osd pool application set <cephfs data pool name> cephfs data cephfs
  5. Verify if the settings are applied.

     # ceph osd pool ls detail --format=json | jq '.[] | select(.pool_name| startswith("cephfs")) | .pool_name, .application_metadata' "cephfs_data"
      {
        "cephfs": {
          "data": "cephfs"
       }
      }
      "cephfs_metadata"
      {
        "cephfs": {
          "metadata": "cephfs"
        }
      }
  6. Check the CephFS PVC status again. The PVC should now be in Bound state.

    # oc get pvc -n <namespace>

    Example output :

    NAME                      STATUS    VOLUME
    CAPACITY  ACCESS MODES    STORAGECLASS                        AGE
    ngx-fs-pxknkcix20-pod     Bound     pvc-1ac0c6e6-9428-445d-bbd6-1284d54ddb47
    1Mi       RWO             ocs-external-storagecluster-cephfs  29h
    [...]

Chapter 12. Restoring the monitor pods in OpenShift Data Foundation

Restore the monitor pods if all three of them go down, and when OpenShift Data Foundation is not able to recover the monitor pods automatically.

Note

This is a disaster recovery procedure and must be performed under the guidance of the Red Hat support team. Contact Red Hat support team on, Red Hat support.

Procedure

  1. Scale down the rook-ceph-operator and ocs operator deployments.

    # oc scale deployment rook-ceph-operator --replicas=0 -n openshift-storage
    # oc scale deployment ocs-operator --replicas=0 -n openshift-storage
  2. Create a backup of all deployments in openshift-storage namespace.

    # mkdir backup
    # cd backup
    # oc project openshift-storage
    # for d in $(oc get deployment|awk -F' ' '{print $1}'|grep -v NAME); do echo $d;oc get deployment $d -o yaml > oc_get_deployment.${d}.yaml; done
  3. Patch the Object Storage Device (OSD) deployments to remove the livenessProbe parameter, and run it with the command parameter as sleep.

    # for i in $(oc get deployment -l app=rook-ceph-osd -oname);do oc patch ${i} -n openshift-storage --type='json' -p '[{"op":"remove", "path":"/spec/template/spec/containers/0/livenessProbe"}]' ; oc patch ${i} -n openshift-storage -p '{"spec": {"template": {"spec": {"containers": [{"name": "osd", "command": ["sleep", "infinity"], "args": []}]}}}}' ; done
  4. Retrieve the monstore cluster map from all the OSDs.

    1. Create the recover_mon.sh script.

      #!/bin/bash
      ms=/tmp/monstore
      
      rm -rf $ms
      mkdir $ms
      
      for osd_pod in $(oc get po -l app=rook-ceph-osd -oname -n openshift-storage); do
      
        echo "Starting with pod: $osd_pod"
      
        podname=$(echo $osd_pod|sed 's/pod\///g')
        oc exec $osd_pod -- rm -rf $ms
        oc cp $ms $podname:$ms
      
        rm -rf $ms
        mkdir $ms
      
        echo "pod in loop: $osd_pod ; done deleting local dirs"
      
        oc exec $osd_pod -- ceph-objectstore-tool --type bluestore --data-path /var/lib/ceph/osd/ceph-$(oc get $osd_pod -ojsonpath='{ .metadata.labels.ceph_daemon_id }') --op update-mon-db --no-mon-config --mon-store-path $ms
        echo "Done with COT on pod: $osd_pod"
      
        oc cp $podname:$ms $ms
      
        echo "Finished pulling COT data from pod: $osd_pod"
      done
    2. Run the recover_mon.sh script.

      # chmod +x recover_mon.sh
      # ./recover_mon.sh
  5. Patch the MON deployments, and run it with the command parameter as sleep.

    1. Edit the MON deployments.

      # for i in $(oc get deployment -l app=rook-ceph-mon -oname);do oc patch ${i} -n openshift-storage -p '{"spec": {"template": {"spec": {"containers": [{"name": "mon", "command": ["sleep", "infinity"], "args": []}]}}}}'; done
    2. Patch the MON deployments to increase the initialDelaySeconds.

      # oc get deployment rook-ceph-mon-a -o yaml | sed "s/initialDelaySeconds: 10/initialDelaySeconds: 2000/g" | oc replace -f -
      # oc get deployment rook-ceph-mon-b -o yaml | sed "s/initialDelaySeconds: 10/initialDelaySeconds: 2000/g" | oc replace -f -
      # oc get deployment rook-ceph-mon-c -o yaml | sed "s/initialDelaySeconds: 10/initialDelaySeconds: 2000/g" | oc replace -f -
  6. Copy the previously retrieved monstore to the mon-a pod.

    # oc cp /tmp/monstore/ $(oc get po -l app=rook-ceph-mon,mon=a -oname |sed 's/pod\///g'):/tmp/
  7. Navigate into the MON pod and change the ownership of the retrieved monstore.

    # oc rsh $(oc get po -l app=rook-ceph-mon,mon=a -oname)
    # chown -R ceph:ceph /tmp/monstore
  8. Copy the keyring template file before rebuilding the mon db.

    # oc rsh $(oc get po -l app=rook-ceph-mon,mon=a -oname)
    # cp /etc/ceph/keyring-store/keyring /tmp/keyring
    # cat /tmp/keyring
      [mon.]
        key = AQCleqldWqm5IhAAgZQbEzoShkZV42RiQVffnA==
        caps mon = "allow *"
      [client.admin]
        key = AQCmAKld8J05KxAArOWeRAw63gAwwZO5o75ZNQ==
        auid = 0
        caps mds = "allow *"
        caps mgr = "allow *"
        caps mon = "allow *"
        caps osd = "allow *”
  9. Identify the keyring of all other Ceph daemons (MGR, MDS, RGW, Crash, CSI and CSI provisioners) from its respective secrets.

    # oc get secret rook-ceph-mds-ocs-storagecluster-cephfilesystem-a-keyring -ojson  | jq .data.keyring | xargs echo | base64 -d
    
    [mds.ocs-storagecluster-cephfilesystem-a]
    key = AQB3r8VgAtr6OhAAVhhXpNKqRTuEVdRoxG4uRA==
    caps mon = "allow profile mds"
    caps osd = "allow *"
    caps mds = "allow"

    Example keyring file, /etc/ceph/ceph.client.admin.keyring:

    [mon.]
    	key = AQDxTF1hNgLTNxAAi51cCojs01b4I5E6v2H8Uw==
    	caps mon = "allow "
    [client.admin]
            key = AQDxTF1hpzguOxAA0sS8nN4udoO35OEbt3bqMQ==
            caps mds = "allow " caps mgr = "allow *" caps mon = "allow *" caps osd = "allow *" [mds.ocs-storagecluster-cephfilesystem-a] key = AQCKTV1horgjARAA8aF/BDh/4+eG4RCNBCl+aw== caps mds = "allow" caps mon = "allow profile mds" caps osd = "allow *" [mds.ocs-storagecluster-cephfilesystem-b] key = AQCKTV1hN4gKLBAA5emIVq3ncV7AMEM1c1RmGA== caps mds = "allow" caps mon = "allow profile mds" caps osd = "allow *" [client.rgw.ocs.storagecluster.cephobjectstore.a] key = AQCOkdBixmpiAxAA4X7zjn6SGTI9c1MBflszYA== caps mon = "allow rw" caps osd = "allow rwx" [mgr.a] key = AQBOTV1hGYOEORAA87471+eIZLZtptfkcHvTRg== caps mds = "allow *" caps mon = "allow profile mgr" caps osd = "allow *" [client.crash] key = AQBOTV1htO1aGRAAe2MPYcGdiAT+Oo4CNPSF1g== caps mgr = "allow rw" caps mon = "allow profile crash" [client.csi-cephfs-node] key = AQBOTV1hiAtuBBAAaPPBVgh1AqZJlDeHWdoFLw== caps mds = "allow rw" caps mgr = "allow rw" caps mon = "allow r" caps osd = "allow rw tag cephfs *=" [client.csi-cephfs-provisioner] key = AQBNTV1hHu6wMBAAzNXZv36aZJuE1iz7S7GfeQ== caps mgr = "allow rw" caps mon = "allow r" caps osd = "allow rw tag cephfs metadata="
    [client.csi-rbd-node]
    	key = AQBNTV1h+LnkIRAAWnpIN9bUAmSHOvJ0EJXHRw==
    	caps mgr = "allow rw"
    	caps mon = "profile rbd"
    	caps osd = "profile rbd"
    [client.csi-rbd-provisioner]
    	key = AQBNTV1hMNcsExAAvA3gHB2qaY33LOdWCvHG/A==
    	caps mgr = "allow rw"
    	caps mon = "profile rbd"
    	caps osd = "profile rbd"
    Important
    • For client.csi related keyring, refer to the previous keyring file output and add the default caps after fetching the key from its respective OpenShift Data Foundation secret.
    • OSD keyring is added automatically post recovery.
  10. Navigate into the mon-a pod, and verify that the monstore has a monmap.

    1. Navigate into the mon-a pod.

      # oc rsh $(oc get po -l app=rook-ceph-mon,mon=a -oname)
    2. Verify that the monstore has a monmap.

      # ceph-monstore-tool /tmp/monstore get monmap -- --out /tmp/monmap
      # monmaptool /tmp/monmap --print
  11. Optional: If the monmap is missing then create a new monmap.

    # monmaptool --create --add <mon-a-id> <mon-a-ip> --add <mon-b-id> <mon-b-ip> --add <mon-c-id> <mon-c-ip> --enable-all-features --clobber /root/monmap --fsid <fsid>
    <mon-a-id>
    Is the ID of the mon-a pod.
    <mon-a-ip>
    Is the IP address of the mon-a pod.
    <mon-b-id>
    Is the ID of the mon-b pod.
    <mon-b-ip>
    Is the IP address of the mon-b pod.
    <mon-c-id>
    Is the ID of the mon-c pod.
    <mon-c-ip>
    Is the IP address of the mon-c pod.
    <fsid>
    Is the file system ID.
  12. Verify the monmap.

    # monmaptool /root/monmap --print
  13. Import the monmap.

    Important

    Use the previously created keyring file.

    # ceph-monstore-tool /tmp/monstore rebuild -- --keyring /tmp/keyring --monmap /root/monmap
    # chown -R ceph:ceph /tmp/monstore
  14. Create a backup of the old store.db file.

    # mv /var/lib/ceph/mon/ceph-a/store.db /var/lib/ceph/mon/ceph-a/store.db.corrupted
    # mv /var/lib/ceph/mon/ceph-b/store.db /var/lib/ceph/mon/ceph-b/store.db.corrupted
    # mv /var/lib/ceph/mon/ceph-c/store.db /var/lib/ceph/mon/ceph-c/store.db.corrupted
  15. Copy the rebuild store.db file to the monstore directory.

    # mv /tmp/monstore/store.db /var/lib/ceph/mon/ceph-a/store.db
    # chown -R ceph:ceph /var/lib/ceph/mon/ceph-a/store.db
  16. After rebuilding the monstore directory, copy the store.db file from local to the rest of the MON pods.

    # oc cp $(oc get po -l app=rook-ceph-mon,mon=a -oname | sed 's/pod\///g'):/var/lib/ceph/mon/ceph-a/store.db /tmp/store.db
    # oc cp /tmp/store.db $(oc get po -l app=rook-ceph-mon,mon=<id> -oname | sed 's/pod\///g'):/var/lib/ceph/mon/ceph-<id>
    <id>
    Is the ID of the MON pod
  17. Navigate into the rest of the MON pods and change the ownership of the copied monstore.

    # oc rsh $(oc get po -l app=rook-ceph-mon,mon=<id> -oname)
    # chown -R ceph:ceph /var/lib/ceph/mon/ceph-<id>/store.db
    <id>
    Is the ID of the MON pod
  18. Revert the patched changes.

    • For MON deployments:

      # oc replace --force -f <mon-deployment.yaml>
      <mon-deployment.yaml>
      Is the MON deployment yaml file
    • For OSD deployments:

      # oc replace --force -f <osd-deployment.yaml>
      <osd-deployment.yaml>
      Is the OSD deployment yaml file
    • For MGR deployments:

      # oc replace --force -f <mgr-deployment.yaml>
      <mgr-deployment.yaml>

      Is the MGR deployment yaml file

      Important

      Ensure that the MON, MGR and OSD pods are up and running.

  19. Scale up the rook-ceph-operator and ocs-operator deployments.

    # oc -n openshift-storage scale deployment ocs-operator --replicas=1

Verification steps

  1. Check the Ceph status to confirm that CephFS is running.

    # ceph -s

    Example output:

    cluster:
       id:     f111402f-84d1-4e06-9fdb-c27607676e55
       health: HEALTH_ERR
                1 filesystem is offline
                1 filesystem is online with fewer MDS than max_mds
                3 daemons have recently crashed
    
       services:
         mon: 3 daemons, quorum b,c,a (age 15m)
         mgr: a(active, since 14m)
         mds: ocs-storagecluster-cephfilesystem:0
         osd: 3 osds: 3 up (since 15m), 3 in (since 2h)
    
       data:
         pools:   3 pools, 96 pgs
         objects: 500 objects, 1.1 GiB
         usage:   5.5 GiB used, 295 GiB / 300 GiB avail
         pgs:     96 active+clean
  2. Check the Multicloud Object Gateway (MCG) status. It should be active, and the backingstore and bucketclass should be in Ready state.

    noobaa status -n openshift-storage
    Important

    If the MCG is not in the active state, and the backingstore and bucketclass not in the Ready state, you need to restart all the MCG related pods. For more information, see Section 12.1, “Restoring the Multicloud Object Gateway”.

12.1. Restoring the Multicloud Object Gateway

If the Multicloud Object Gateway (MCG) is not in the active state, and the backingstore and bucketclass is not in the Ready state, you need to restart all the MCG related pods, and check the MCG status to confirm that the MCG is back up and running.

Procedure

  1. Restart all the pods related to the MCG.

    # oc delete pods <noobaa-operator> -n openshift-storage
    # oc delete pods <noobaa-core> -n openshift-storage
    # oc delete pods <noobaa-endpoint> -n openshift-storage
    # oc delete pods <noobaa-db> -n openshift-storage
    <noobaa-operator>
    Is the name of the MCG operator
    <noobaa-core>
    Is the name of the MCG core pod
    <noobaa-endpoint>
    Is the name of the MCG endpoint
    <noobaa-db>
    Is the name of the MCG db pod
  2. If the RADOS Object Gateway (RGW) is configured, restart the pod.

    # oc delete pods <rgw-pod> -n openshift-storage
    <rgw-pod>
    Is the name of the RGW pod
Note

In OpenShift Container Platform 4.11, after the recovery, RBD PVC fails to get mounted on the application pods. Hence, you need to restart the node that is hosting the application pods. To get the node name that is hosting the application pod, run the following command:

# oc get pods <application-pod> -n <namespace> -o yaml | grep nodeName
  nodeName: node_name

Chapter 13. Restoring ceph-monitor quorum in OpenShift Data Foundation

In some circumstances, the ceph-mons might lose quorum. If the mons cannot form quorum again, there is a manual procedure to get the quorum going again. The only requirement is that at least one mon must be healthy. The following steps removes the unhealthy mons from quorum and enables you to form a quorum again with a single mon, then bring the quorum back to the original size.

For example, if you have three mons and lose quorum, you need to remove the two bad mons from quorum, notify the good mon that it is the only mon in quorum, and then restart the good mon.

Procedure

  1. Stop the rook-ceph-operator so that the mons are not failed over when you are modifying the monmap.

    # oc -n openshift-storage scale deployment rook-ceph-operator --replicas=0
  2. Inject a new monmap.

    Warning

    You must inject the monmap very carefully. If run incorrectly, your cluster could be permanently destroyed. The Ceph monmap keeps track of the mon quorum. The monmap is updated to only contain the healthy mon. In this example, the healthy mon is rook-ceph-mon-b, while the unhealthy mons are rook-ceph-mon-a and rook-ceph-mon-c.

    1. Take a backup of the current rook-ceph-mon-b Deployment:

      # oc -n openshift-storage get deployment rook-ceph-mon-b -o yaml > rook-ceph-mon-b-deployment.yaml
    2. Open the YAML file and copy the command and arguments from the mon container (see containers list in the following example). This is needed for the monmap changes.

      [...]
        containers:
        - args:
          - --fsid=41a537f2-f282-428e-989f-a9e07be32e47
          - --keyring=/etc/ceph/keyring-store/keyring
          - --log-to-stderr=true
          - --err-to-stderr=true
          - --mon-cluster-log-to-stderr=true
          - '--log-stderr-prefix=debug '
          - --default-log-to-file=false
          - --default-mon-cluster-log-to-file=false
          - --mon-host=$(ROOK_CEPH_MON_HOST)
          - --mon-initial-members=$(ROOK_CEPH_MON_INITIAL_MEMBERS)
          - --id=b
          - --setuser=ceph
          - --setgroup=ceph
          - --foreground
          - --public-addr=10.100.13.242
          - --setuser-match-path=/var/lib/ceph/mon/ceph-b/store.db
          - --public-bind-addr=$(ROOK_POD_IP)
          command:
          - ceph-mon
      [...]
    3. Cleanup the copied command and args fields to form a pastable command as follows:

      # ceph-mon \
          --fsid=41a537f2-f282-428e-989f-a9e07be32e47 \
          --keyring=/etc/ceph/keyring-store/keyring \
          --log-to-stderr=true \
          --err-to-stderr=true \
          --mon-cluster-log-to-stderr=true \
          --log-stderr-prefix=debug \
          --default-log-to-file=false \
          --default-mon-cluster-log-to-file=false \
          --mon-host=$ROOK_CEPH_MON_HOST \
          --mon-initial-members=$ROOK_CEPH_MON_INITIAL_MEMBERS \
          --id=b \
          --setuser=ceph \
          --setgroup=ceph \
          --foreground \
          --public-addr=10.100.13.242 \
          --setuser-match-path=/var/lib/ceph/mon/ceph-b/store.db \
          --public-bind-addr=$ROOK_POD_IP
      Note

      Make sure to remove the single quotes around the --log-stderr-prefix flag and the parenthesis around the variables being passed ROOK_CEPH_MON_HOST, ROOK_CEPH_MON_INITIAL_MEMBERS and ROOK_POD_IP).

    4. Patch the rook-ceph-mon-b Deployment to stop the working of this mon without deleting the mon pod.

      # oc -n openshift-storage patch deployment rook-ceph-mon-b  --type='json' -p '[{"op":"remove", "path":"/spec/template/spec/containers/0/livenessProbe"}]'
      
      # oc -n openshift-storage patch deployment rook-ceph-mon-b -p '{"spec": {"template": {"spec": {"containers": [{"name": "mon", "command": ["sleep", "infinity"], "args": []}]}}}}'
    5. Perform the following steps on the mon-b pod:

      1. Connect to the pod of a healthy mon and run the following commands:

        # oc -n openshift-storage exec -it <mon-pod> bash
      2. Set the variable.

        # monmap_path=/tmp/monmap
      3. Extract the monmap to a file, by pasting the ceph mon command from the good mon deployment and adding the --extract-monmap=${monmap_path} flag.

        # ceph-mon \
               --fsid=41a537f2-f282-428e-989f-a9e07be32e47 \
               --keyring=/etc/ceph/keyring-store/keyring \
               --log-to-stderr=true \
               --err-to-stderr=true \
               --mon-cluster-log-to-stderr=true \
               --log-stderr-prefix=debug \
               --default-log-to-file=false \
               --default-mon-cluster-log-to-file=false \
               --mon-host=$ROOK_CEPH_MON_HOST \
               --mon-initial-members=$ROOK_CEPH_MON_INITIAL_MEMBERS \
               --id=b \
               --setuser=ceph \
               --setgroup=ceph \
               --foreground \
               --public-addr=10.100.13.242 \
               --setuser-match-path=/var/lib/ceph/mon/ceph-b/store.db \
               --public-bind-addr=$ROOK_POD_IP \
               --extract-monmap=${monmap_path}
      4. Review the contents of the monmap.

        # monmaptool --print /tmp/monmap
      5. Remove the bad mons from the monmap.

        # monmaptool ${monmap_path} --rm <bad_mon>

        In this example we remove mon0 and mon2:

        # monmaptool ${monmap_path} --rm a
        # monmaptool ${monmap_path} --rm c
      6. Inject the modified monmap into the good mon, by pasting the ceph mon command and adding the --inject-monmap=${monmap_path} flag as follows:

        # ceph-mon \
               --fsid=41a537f2-f282-428e-989f-a9e07be32e47 \
               --keyring=/etc/ceph/keyring-store/keyring \
               --log-to-stderr=true \
               --err-to-stderr=true \
               --mon-cluster-log-to-stderr=true \
               --log-stderr-prefix=debug \
               --default-log-to-file=false \
               --default-mon-cluster-log-to-file=false \
               --mon-host=$ROOK_CEPH_MON_HOST \
               --mon-initial-members=$ROOK_CEPH_MON_INITIAL_MEMBERS \
               --id=b \
               --setuser=ceph \
               --setgroup=ceph \
               --foreground \
               --public-addr=10.100.13.242 \
               --setuser-match-path=/var/lib/ceph/mon/ceph-b/store.db \
               --public-bind-addr=$ROOK_POD_IP \
               --inject-monmap=${monmap_path}
      7. Exit the shell to continue.
  3. Edit the Rook configmaps.

    1. Edit the configmap that the operator uses to track the mons.

      # oc -n openshift-storage edit configmap rook-ceph-mon-endpoints
    2. Verify that in the data element you see three mons such as the following (or more depending on your moncount):

      data: a=10.100.35.200:6789;b=10.100.13.242:6789;c=10.100.35.12:6789
    3. Delete the bad mons from the list to end up with a single good mon. For example:

      data: b=10.100.13.242:6789
    4. Save the file and exit.
    5. Now, you need to adapt a Secret which is used for the mons and other components.

      1. Set a value for the variable good_mon_id.

        For example:

        # good_mon_id=b
      2. You can use the oc patch command to patch the rook-ceph-config secret and update the two key/value pairs mon_host and mon_initial_members.

        # mon_host=$(oc -n openshift-storage get svc rook-ceph-mon-b -o jsonpath='{.spec.clusterIP}')
        
        # oc -n openshift-storage patch secret rook-ceph-config -p '{"stringData": {"mon_host": "[v2:'"${mon_host}"':3300,v1:'"${mon_host}"':6789]", "mon_initial_members": "'"${good_mon_id}"'"}}'
        Note

        If you are using hostNetwork: true, you need to replace the mon_host var with the node IP the mon is pinned to (nodeSelector). This is because there is no rook-ceph-mon-* service created in that “mode”.

  4. Restart the mon.

    You need to restart the good mon pod with the original ceph-mon command to pick up the changes.

    1. Use the oc replace command on the backup of the mon deployment YAML file:

      # oc replace --force -f rook-ceph-mon-b-deployment.yaml
      Note

      Option --force deletes the deployment and creates a new one.

    2. Verify the status of the cluster.

      The status should show one mon in quorum. If the status looks good, your cluster should be healthy again.

  5. Delete the two mon deployments that are no longer expected to be in quorum.

    For example:

    # oc delete deploy <rook-ceph-mon-1>
    # oc delete deploy <rook-ceph-mon-2>

    In this example the deployments to be deleted are rook-ceph-mon-a and rook-ceph-mon-c.

  6. Restart the operator.

    1. Start the rook operator again to resume monitoring the health of the cluster.

      Note

      It is safe to ignore the errors that a number of resources already exist.

      # oc -n openshift-storage scale deployment rook-ceph-operator --replicas=1

      The operator automatically adds more mons to increase the quorum size again depending on the mon count.

Chapter 14. Enabling the Red Hat OpenShift Data Foundation console plugin

The Data Foundation console plugin is enabled by default. In case, this option was unchecked during OpenShift Data Foundation Operator installation, use the following instructions to enable the console plugin post-deployment either from the graphical user interface (GUI) or command-line interface.

Prerequisites

  • You have administrative access to the OpenShift Web Console.
  • OpenShift Data Foundation Operator is installed and running in the openshift-storage namespace.

Procedure

From user interface
  1. In the OpenShift Web Console, click Operators → Installed Operators to view all the installed operators.
  2. Ensure that the Project selected is openshift-storage.
  3. Click on the OpenShift Data Foundation operator.
  4. Enable the console plugin option.

    1. In the Details tab, click the pencil icon under the Console plugin.
    2. Select Enable, and click Save.
From command-line interface
  • Execute the following command to enable the console plugin option:

    $ oc patch console.operator cluster -n openshift-storage --type json -p '[{"op": "add", "path": "/spec/plugins", "value": ["odf-console"]}]'

Verification steps

  • After the console plugin option is enabled, a pop-up with a message, Web console update is available appears on the GUI. Click Refresh web console from this pop-up for the console changes to reflect.

    • In the Web Console, navigate to Storage and verify if Data Foundation is available.

Chapter 15. Changing resources for the OpenShift Data Foundation components

When you install OpenShift Data Foundation, it comes with pre-defined resources that the OpenShift Data Foundation pods can consume. In some situations with higher I/O load, it might be required to increase these limits.

15.1. Changing the CPU and memory resources on the rook-ceph pods

When you install OpenShift Data Foundation, it comes with pre-defined CPU and memory resources for the rook-ceph pods. You can manually increase these values according to the requirements.

You can change the CPU and memory resources on the following pods:

  • mgr
  • mds
  • rgw

The following example illustrates how to change the CPU and memory resources on the rook-ceph pods. In this example, the existing MDS pod values of cpu and memory are increased from 1 and 4Gi to 2 and 8Gi respectively.

  1. Edit the storage cluster:

    # oc edit storagecluster -n openshift-storage <storagecluster_name>
    <storagecluster_name>

    Specify the name of the storage cluster.

    For example:

    # oc edit storagecluster -n openshift-storage ocs-storagecluster
  2. Add the following lines to the storage cluster Custom Resource (CR):

    spec:
      resources:
        mds:
          limits:
            cpu: 2
            memory: 8Gi
          requests:
            cpu: 2
            memory: 8Gi
  3. Save the changes and exit the editor.
  4. Alternatively, run the oc patch command to change the CPU and memory value of the mds pod:

    # oc patch -n openshift-storage storagecluster <storagecluster_name>
        --type merge \
        --patch '{"spec": {"resources": {"mds": {"limits": {"cpu": "2","memory": "8Gi"},"requests": {"cpu": "2","memory": "8Gi"}}}}}'
    <storagecluster_name>

    Specify the name of the storage cluster.

    For example:

    # oc patch -n openshift-storage storagecluster ocs-storagecluster \
        --type merge \
        --patch '{"spec": {"resources": {"mds": {"limits": {"cpu": "2","memory": "8Gi"},"requests": {"cpu": "2","memory": "8Gi"}}}}}'

15.2. Tuning the resources for the MCG

The default configuration for the Multicloud Object Gateway (MCG) is optimized for low resource consumption and not performance. For more information on how to tune the resources for the MCG, see the Red Hat Knowledgebase solution Performance tuning guide for Multicloud Object Gateway (NooBaa).

Chapter 16. Disabling Multicloud Object Gateway external service after deploying OpenShift Data Foundation

When you deploy OpenShift Data Foundation, public IPs are created even when OpenShift is installed as a private cluster. However, you can disable the Multicloud Object Gateway (MCG) load balancer usage by using the disableLoadBalancerService variable in the storagecluster CRD. This restricts MCG from creating any public resources for private clusters and helps to disable the NooBaa service EXTERNAL-IP.

Procedure

  • Run the following command and add the disableLoadBalancerService variable in the storagecluster YAML to set the service to ClusterIP:

    $ oc edit storagecluster -n openshift-storage <storagecluster_name>
    [...]
    spec:
      arbiter: {}
      encryption:
        kms: {}
      externalStorage: {}
      managedResources:
        cephBlockPools: {}
        cephCluster: {}
        cephConfig: {}
        cephDashboard: {}
        cephFilesystems: {}
        cephNonResilientPools: {}
        cephObjectStoreUsers: {}
        cephObjectStores: {}
        cephRBDMirror: {}
        cephToolbox: {}
      mirroring: {}
      multiCloudGateway:
        disableLoadBalancerService: true       <--------------- Add this
        endpoints:
    [...]
    Note

    To undo the changes and set the service to LoadBalancer, set the disableLoadBalancerService variable to false or remove that line completely.

Chapter 17. Accessing odf-console with the ovs-multitenant plugin by manually enabling global pod networking

In OpenShift Container Platform, when ovs-multitenant plugin is used for software-defined networking (SDN), pods from different projects cannot send packets to or receive packets from pods and services of a different project. By default, pods can not communicate between namespaces or projects because a project’s pod networking is not global.

To access odf-console, the OpenShift console pod in the openshift-console namespace needs to connect with the OpenShift Data Foundation odf-console in the openshift-storage namespace. This is possible only when you manually enable global pod networking.

Issue

  • When`ovs-multitenant` plugin is used in the OpenShift Container Platform, the odf-console plugin fails with the following message:

    GET request for "odf-console" plugin failed: Get "https://odf-console-service.openshift-storage.svc.cluster.local:9001/locales/en/plugin__odf-console.json": context deadline exceeded (Client.Timeout exceeded while awaiting headers)

Resolution

  • Make the pod networking for the OpenShift Data Foundation project global:

    $ oc adm pod-network make-projects-global openshift-storage

Chapter 18. Annotating encrypted RBD storage classes

Starting with OpenShift Data Foundation 4.14, when the OpenShift console creates a RADOS block device (RBD) storage class with encryption enabled, the annotation is set automatically. However, you need to add the annotation, cdi.kubevirt.io/clone-strategy=copy for any of the encrypted RBD storage classes that were previously created before updating to the OpenShift Data Foundation version 4.14. This enables customer data integration (CDI) to use host-assisted cloning instead of the default smart cloning.

The keys used to access an encrypted volume are tied to the namespace where the volume was created. When cloning an encrypted volume to a new namespace, such as, provisioning a new OpenShift Virtualization virtual machine, a new volume must be created and the content of the source volume must then be copied into the new volume. This behavior is triggered automatically if the storage class is properly annotated.

Chapter 19. Troubleshooting issues in provider mode

19.1. Force deletion of storage in provider clusters

When a client cluster is deleted without performing the offboarding process to remove all the resources from the corresponding provider cluster, you need to perform force deletion of the corresponding storage consumer from the provider cluster. This helps to release the storage space that was claimed by the client.

Caution

It is recommended to use this method only in unavoidable situations such as accidental deletion of storage client clusters.

Prerequisites

  • Access to the OpenShift Data Foundation storage cluster in provider mode.

Procedure

  1. Click StorageStorage Clients from the OpenShift console.
  2. Click the delete icon at the far right of the listed storage client cluster.

    The delete icon is enabled only after 5 minutes of the last heartbeat of the cluster.

  3. Click Confirm.
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