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Chapter 1. Introduction to Red Hat software certification program

Use this guide to certify and distribute your software application product on the Red Hat Enterprise Linux and Red Hat OpenShift platforms.

1.1. The Red Hat certification program overview

The Red Hat software certification program ensures compatibility of your software application products targeting Red Hat Enterprise Linux and Red Hat OpenShift as the deployment platform.

The program has five main elements:

  • Product listing: A source of all the essential product information that potential customers look for before using your product.
  • Components: It comprises the containers, operators, helm charts, and various other infrastructure services that are attached to the product listing. Additionally, it includes the online workflow where the progress and status of certification requests are tracked and reported.
  • Test suite: Tests implemented as an integrated pipeline for software application products undergoing certification.

  • Publication:

    • Non-containerized products: Certified traditional, non-containerized products are published on the Red Hat Ecosystem Catalog.

    • Containerized applications: It has the following product categories:

      • Containers: Certified containers are published on the Red Hat Ecosystem Catalog.
      • Operators: Certified Operators are published on the Red Hat Ecosystem Catalog and in the embedded OperatorHub.
      • Helm Charts: Certified Helm Charts are published on the Red Hat Ecosystem Catalog.

      • Functional certification for OpenShift badges:

        • Cloud-native Network Functions (CNFs): Partner Validated and Certified CNFs are attached to the product listings and are published on the Red Hat Ecosystem Catalog.
        • Container Network Interface (CNI): Certified CNIs are published on the Red Hat Ecosystem Catalog.
        • Container Storage Interface (CSI): Certified CSIs are published on the Red Hat Ecosystem Catalog.
        • Meets Best Practices: Workload follows Red Hat’s best practices.
      • Applications on OpenStack Infrastructure: Non-containerized, containerized, and VNF applications are certified on OpenStack Infrastructure and published on the Red Hat Ecosystem Catalog.

  • Support: A joint support relationship between you and Red Hat to ensure customer success when deploying certified software application products.

    This table summarizes the basic differences between a product listing and components:

Product listingComponent (Project)

Includes detailed information about your product.

The individual containers, operators, helm charts, and infrastructure services that you test, certify, and then add to the product listing.

Products are composed of one or more components.

Components are added to a product listing.

You add components to a product for proceeding with certification.

A component can be used in multiple products by adding it to each product listing.

A product can not be published without certified components.

Certified components are published as part of a product listing.

1.2. Certification workflow

Note

Red Hat recommends that you are a Red Hat Certified Engineer or hold equivalent experience before starting the certification process.

The following diagram gives an overview of the software certification process.

Figure 1.1. Certification workflow

This diagram gives an overview of the certification process.

1.3. Getting help and giving feedback

For any questions related to the Red Hat certification toolset, certification process, or procedure described in this documentation, refer to the KB Articles, Red Hat Customer Portal, and Red Hat Partner Connect.

Note

To receive Red Hat product assistance, it is necessary to have the required product entitlements or subscriptions, which may be separate from the partner program and certification program memberships.

Opening a support case

To open a support case, see How do I open and manage a support case?

To open a support case for any certification issue, complete the Support Case Form for Partner Acceleration Desk with special attention to the following fields:

  • From the Issue Category, select Product Certification.
  • From the Product field, select the required product.
  • From the Product Version field, select the version on which your product or application is being certified.
  • In the Problem Statement field, type a problem statement or issue or feedback using the following format:

{Partner Certification} (The Issue/Problem or Feedback)

  • Replace (The Issue/Problem or Feedback) with either the issue or problem faced in the certification process or Red Hat product or feedback on the certification toolset or documentation.

    Copy to Clipboard Toggle word wrap 
    For example: {Partner Certification} Error occurred while submitting certification test results using the Red Hat Certification application.
Note

Red Hat recommends that you are a Red Hat Certified Engineer or hold equivalent experience before starting the certification process.

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