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Chapter 3. Managing Ansible Automation Platform subscriptions, updates, and support

Ansible is an open source software project and is licensed under the GNU General Public License version 3, as described in the Ansible Source Code.

You must have valid subscriptions attached before installing Ansible Automation Platform.

3.1. Trial and evaluation
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A subscription is required to run Ansible Automation Platform. You can start by signing up for a free trial subscription.

  • Trial subscriptions for Ansible Automation Platform are available at the Red Hat product trial center.
  • Support is not included in a trial subscription or during an evaluation of the Ansible Automation Platform.

3.2. Node counting in subscriptions
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The Ansible Automation Platform subscription defines the number of Managed Nodes that can be managed as part of your subscription.

For more information about managed node requirements for subscriptions, see How are "managed nodes" defined as part of the Red Hat Ansible Automation Platform offering.

Note

Ansible does not recycle node counts or reset automated hosts.

3.3. Subscription Types
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Red Hat Ansible Automation Platform is provided at various levels of support and number of machines as an annual subscription.

All subscription levels include regular updates and releases of automation controller, Ansible, and any other components of the Ansible Automation Platform.

For more information, contact Ansible through the Red Hat Customer Portal or at the Ansible site.

3.4. Attaching your Red Hat Ansible Automation Platform subscription
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You must have valid subscriptions on all nodes before installing Red Hat Ansible Automation Platform.

Note

Simple Content Access (SCA) is now the default subscription method for all Red Hat accounts. With SCA, you must register your systems to Red Hat Subscription Management (RHSM) or Satellite to access content. Traditional pool-based subscription attachment commands (such as subscription-manager attach --pool or subscription-manager attach --auto) are no longer required. For more information, see Simple Content Access.

Procedure

  1. Register your system with Red Hat Subscription Management: 

    $ sudo subscription-manager register --username <$INSERT_USERNAME_HERE> --password <$INSERT_PASSWORD_HERE>
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    With Simple Content Access (SCA), registration is the only step required to access Ansible Automation Platform content.

    Note

    For accounts still using legacy subscription pools, you might have to manually attach subscriptions using the commands shown in the troubleshooting section.

Verification

  1. Refresh the subscription information on your system: 

    $ sudo subscription-manager refresh
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  2. Verify your registration: 

    $ sudo subscription-manager identity
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    This command displays your system identity, name, organization name, and organization ID, confirming successful registration.

Troubleshooting

  • For legacy accounts not using SCA, you might have to manually attach subscriptions: 

    $ sudo subscription-manager list --available --all | grep "Ansible Automation Platform" -B 3 -A 6
$ sudo subscription-manager attach --pool=<pool_id>
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    Note

    Do not use MCT4022 as a pool_id as it can cause subscription attachment to fail.

  • For legacy accounts not using SCA, if you are unable to locate certain packages that came bundled with the Ansible Automation Platform installer, or if you are seeing a Repositories disabled by configuration message, use the following steps to identify and enable the required repository:

    1. List available repositories: 

      $ sudo subscription-manager repos --list | grep -i ansible-automation-platform
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    2. Identify the repository name that matches your RHEL version, Ansible Automation Platform version, and architecture (for example, ansible-automation-platform-2.5-for-rhel-9-x86_64-rpms).

    3. Enable the repository: 

      $ sudo subscription-manager repos --enable <repository_name>
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3.5. Obtaining a manifest file
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You can obtain a subscription manifest in the Subscription Allocations section of Red Hat Subscription Management. After you obtain a subscription allocation, you can download its manifest file and upload it to activate Ansible Automation Platform.

To begin, log in to the Red Hat Customer Portal by using your administrator user account and follow the procedures listed.

3.5.1. Create a subscription allocation
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Creating a new subscription allocation allows you to set aside subscriptions and entitlements for a system that is currently offline or air-gapped. This is necessary before you can download its manifest and upload it to Ansible Automation Platform.

Procedure

  1. From the Subscription Allocations page, click New Subscription Allocation.
  2. Enter a name for the allocation so that you can find it later.
  3. Select Type: Satellite 6.16 as the management application.
  4. Click Create.

3.5.2. Adding subscriptions to a subscription allocation
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After you create an allocation, you can add the subscriptions you need for Ansible Automation Platform to run properly. This step is necessary before you can download the manifest and add it to Ansible Automation Platform.

Procedure

  1. From the Subscription Allocations page, click the name of the Subscription Allocation to which you want to add a subscription.
  2. Click the Subscriptions tab.
  3. Click Add Subscriptions.
  4. Enter the number of Ansible Automation Platform Entitlements you plan to add.
  5. Click Submit.

3.5.3. Downloading a manifest file
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After an allocation is created and has the appropriate subscriptions on it, you can download the manifest from Red Hat Subscription Management.

Procedure

  1. From the Subscription Allocations page, click the name of the Subscription Allocation to which you want to generate a manifest.
  2. Click the Subscriptions tab.

  3. Click Export Manifest to download the manifest file.

    This downloads a file manifest<allocation name>_<date>.zip_ to your default downloads folder.

3.6. Activating Red Hat Ansible Automation Platform
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Red Hat Ansible Automation Platform uses available subscriptions or a subscription manifest to authorize the use of Ansible Automation Platform. To obtain a subscription, you can do either of the following:

  1. Use your Red Hat username and password, service account credentials, or Satellite credentials when you launch Ansible Automation Platform.
  2. Upload a subscriptions manifest file either using the Red Hat Ansible Automation Platform interface or manually in an Ansible Playbook.

3.6.1. Activate with credentials
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When Ansible Automation Platform launches for the first time, the Ansible Automation Platform subscription wizard automatically displays. If you are an organization administrator, you can create a Red Hat service account and use the client ID and client secret to retrieve and import your subscription directly into Ansible Automation Platform.

If you do not have administrative access, you can enter your Red Hat username and password in the Username and password tab to locate and add your subscription to your Ansible Automation Platform instance.

Note

You are opted in for Automation Analytics by default when you activate the platform on first login. This helps Red Hat improve the product by delivering you a much better user experience. You can opt out after activating Ansible Automation Platform by taking the following steps:

  1. From the navigation panel, select Settings Automation Execution System.
  2. Clear the Gather data for Automation Analytics option.
  3. Click Save.

Procedure

  1. Log in to Red Hat Ansible Automation Platform.
  2. Select the Service Account tab in the subscription wizard.
  3. Enter your Client ID and Client secret.

  4. Select your subscription from the Subscription list.

    Note

    You can also enter your Satellite username and password in the Satellite tab if your cluster nodes are registered to Satellite through Subscription Manager.

  5. Review the End User License Agreement and select I agree to the End User License Agreement.
  6. Click Finish.

Verification

After your subscription has been accepted, subscription details are displayed. A status of Compliant indicates your subscription is in compliance with the number of hosts you have automated within your subscription count. Otherwise, your status shows as Out of Compliance, indicating you have exceeded the number of hosts in your subscription. Other important information displayed include the following:

Hosts automated
Host count automated by the job, which consumes the license count
Hosts imported
Host count considering all inventory sources (does not impact hosts remaining)
Hosts remaining
Total host count minus hosts automated

3.6.2. Activate with a manifest file
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If you have a subscriptions manifest, you can upload the manifest file using the Red Hat Ansible Automation Platform interface.

Note

You are opted in for Automation Analytics by default when you activate the platform on first login. This helps Red Hat improve the product by delivering you a much better user experience. You can opt out after activating Ansible Automation Platform by taking the following steps:

  1. From the navigation panel, select Settings Automation Execution System.
  2. Clear the Gather data for Automation Analytics option.
  3. Click Save.

Prerequisites

You must have a Red Hat Subscription Manifest file exported from the Red Hat Customer Portal. For more information, see Obtaining a manifest file.

Procedure

  1. Log in to Red Hat Ansible Automation Platform.

    1. If you are not immediately taken to the subscription wizard, go to Settings Subscription.
  2. Select the Subscription manifest tab.
  3. Click Browse and select your manifest file.
  4. Review the End User License Agreement and select I agree to the End User License Agreement.

  5. Click Finish.

    Note

    If the BROWSE button is disabled on the subscription wizard page, clear the USERNAME and PASSWORD fields.

Verification

After your subscription has been accepted, subscription details are displayed. A status of Compliant indicates your subscription is in compliance with the number of hosts you have automated within your subscription count. Otherwise, your status shows as Out of Compliance, indicating you have exceeded the number of hosts in your subscription. Other important information displayed include the following:

Hosts automated
Host count automated by the job, which consumes the subscription count
Hosts imported
Host count considering all inventory sources (does not impact hosts remaining)
Hosts remaining
Total host count minus hosts automated
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