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Chapter 7. Managing alerts on the Ceph dashboard


As a storage administrator, you can see the details of alerts and create silences for them on the Red Hat Ceph Storage dashboard. This includes the following pre-defined alerts:

  • CephadmDaemonFailed
  • CephadmPaused
  • CephadmUpgradeFailed
  • CephDaemonCrash
  • CephDeviceFailurePredicted
  • CephDeviceFailurePredictionTooHigh
  • CephDeviceFailureRelocationIncomplete
  • CephFilesystemDamaged
  • CephFilesystemDegraded
  • CephFilesystemFailureNoStandby
  • CephFilesystemInsufficientStandby
  • CephFilesystemMDSRanksLow
  • CephFilesystemOffline
  • CephFilesystemReadOnly
  • CephHealthError
  • CephHealthWarning
  • CephMgrModuleCrash
  • CephMgrPrometheusModuleInactive
  • CephMonClockSkew
  • CephMonDiskspaceCritical
  • CephMonDiskspaceLow
  • CephMonDown
  • CephMonDownQuorumAtRisk
  • CephNodeDiskspaceWarning
  • CephNodeInconsistentMTU
  • CephNodeNetworkPacketDrops
  • CephNodeNetworkPacketErrors
  • CephNodeRootFilesystemFull
  • CephObjectMissing
  • CephOSDBackfillFull
  • CephOSDDown
  • CephOSDDownHigh
  • CephOSDFlapping
  • CephOSDFull
  • CephOSDHostDown
  • CephOSDInternalDiskSizeMismatch
  • CephOSDNearFull
  • CephOSDReadErrors
  • CephOSDTimeoutsClusterNetwork
  • CephOSDTimeoutsPublicNetwork
  • CephOSDTooManyRepairs
  • CephPGBackfillAtRisk
  • CephPGImbalance
  • CephPGNotDeepScrubbed
  • CephPGNotScrubbed
  • CephPGRecoveryAtRisk
  • CephPGsDamaged
  • CephPGsHighPerOSD
  • CephPGsInactive
  • CephPGsUnclean
  • CephPGUnavilableBlockingIO
  • CephPoolBackfillFull
  • CephPoolFull
  • CephPoolGrowthWarning
  • CephPoolNearFull
  • CephSlowOps
  • PrometheusJobMissing

Figure 7.1. Pre-defined alerts

Pre-defined alerts

You can also monitor alerts using simple network management protocol (SNMP) traps.

7.1. Enabling monitoring stack

You can manually enable the monitoring stack of the Red Hat Ceph Storage cluster, such as Prometheus, Alertmanager, and Grafana, using the command-line interface.

You can use the Prometheus and Alertmanager API to manage alerts and silences.

Prerequisite

  • A running Red Hat Ceph Storage cluster.
  • root-level access to all the hosts.

Procedure

  1. Log into the cephadm shell:

    Example

    [root@host01 ~]# cephadm shell

  2. Set the APIs for the monitoring stack:

    1. Specify the host and port of the Alertmanager server:

      Syntax

      ceph dashboard set-alertmanager-api-host ALERTMANAGER_API_HOST:PORT

      Example

      [ceph: root@host01 /]# ceph dashboard set-alertmanager-api-host http://10.0.0.101:9093
      Option ALERTMANAGER_API_HOST updated

    2. To see the configured alerts, configure the URL to the Prometheus API. Using this API, the Ceph Dashboard UI verifies that a new silence matches a corresponding alert.

      Syntax

      ceph dashboard set-prometheus-api-host PROMETHEUS_API_HOST:PORT

      Example

      [ceph: root@host01 /]# ceph dashboard set-prometheus-api-host http://10.0.0.101:9095
      Option PROMETHEUS_API_HOST updated

      After setting up the hosts, refresh your browser’s dashboard window.

      • Specify the host and port of the Grafana server:

        Syntax

        ceph dashboard set-grafana-api-url GRAFANA_API_URL:PORT

        Example

        [ceph: root@host01 /]# ceph dashboard set-grafana-api-url https://10.0.0.101:3000
        Option GRAFANA_API_URL updated

  3. Get the Prometheus, Alertmanager, and Grafana API host details:

    Example

    [ceph: root@host01 /]# ceph dashboard get-alertmanager-api-host
    http://10.0.0.101:9093
    [ceph: root@host01 /]# ceph dashboard get-prometheus-api-host
    http://10.0.0.101:9095
    [ceph: root@host01 /]# ceph dashboard get-grafana-api-url
    http://10.0.0.101:3000

  4. Optional: If you are using a self-signed certificate in your Prometheus, Alertmanager, or Grafana setup, disable the certificate verification in the dashboard This avoids refused connections caused by certificates signed by an unknown Certificate Authority (CA) or that do not match the hostname.

    • For Prometheus:

      Example

      [ceph: root@host01 /]# ceph dashboard set-prometheus-api-ssl-verify False

    • For Alertmanager:

      Example

      [ceph: root@host01 /]# ceph dashboard set-alertmanager-api-ssl-verify False

    • For Grafana:

      Example

      [ceph: root@host01 /]# ceph dashboard set-grafana-api-ssl-verify False

  5. Get the details of the self-signed certificate verification setting for Prometheus, Alertmanager, and Grafana:

    Example

    [ceph: root@host01 /]# ceph dashboard get-prometheus-api-ssl-verify
    [ceph: root@host01 /]# ceph dashboard get-alertmanager-api-ssl-verify
    [ceph: root@host01 /]# ceph dashboard get-grafana-api-ssl-verify

  6. Optional: If the dashboard does not reflect the changes, you have to disable and then enable the dashboard:

    Example

    [ceph: root@host01 /]# ceph mgr module disable dashboard
    [ceph: root@host01 /]# ceph mgr module enable dashboard

Additional Resources

7.2. Configuring Grafana certificate

The cephadm deploys Grafana using the certificate defined in the ceph key/value store. If a certificate is not specified, cephadm generates a self-signed certificate during the deployment of the Grafana service.

You can configure a custom certificate with the ceph config-key set command.

Prerequisite

  • A running Red Hat Ceph Storage cluster.

Procedure

  1. Log into the cephadm shell:

    Example

    [root@host01 ~]# cephadm shell

  2. Configure the custom certificate for Grafana:

    Example

    [ceph: root@host01 /]# ceph config-key set mgr/cephadm/grafana_key -i $PWD/key.pem
    [ceph: root@host01 /]# ceph config-key set mgr/cephadm/grafana_crt -i $PWD/certificate.pem

  3. If Grafana is already deployed, then run reconfig to update the configuration:

    Example

    [ceph: root@host01 /]# ceph orch reconfig grafana

  4. Every time a new certificate is added, follow the below steps:

    1. Make a new directory

      Example

      [root@host01 ~]# mkdir /root/internalca
      [root@host01 ~]# cd /root/internalca

    2. Generate the key:

      Example

      [root@host01 internalca]# openssl ecparam -genkey -name secp384r1 -out $(date +%F).key

    3. View the key:

      Example

      [root@host01 internalca]# openssl ec -text -in $(date +%F).key | less

    4. Make a request:

      Example

      [root@host01 internalca]# umask 077; openssl req -config openssl-san.cnf -new -sha256 -key $(date +%F).key -out $(date +%F).csr

    5. Review the request prior to sending it for signature:

      Example

      [root@host01 internalca]# openssl req -text -in $(date +%F).csr | less

    6. As the CA sign:

      Example

      [root@host01 internalca]# openssl ca -extensions v3_req -in $(date +%F).csr -out $(date +%F).crt -extfile openssl-san.cnf

    7. Check the signed certificate:

      Example

      [root@host01 internalca]# openssl x509 -text -in $(date +%F).crt -noout | less

Additional Resources

7.3. Adding Alertmanager webhooks

You can add new webhooks to an existing Alertmanager configuration to receive real-time alerts about the health of the storage cluster. You have to enable incoming webhooks to allow asynchronous messages into third-party applications.

For example, if an OSD is down in a Red Hat Ceph Storage cluster, you can configure the Alertmanager to send notification on Google chat.

Prerequisite

  • A running Red Hat Ceph Storage cluster with monitoring stack components enabled.
  • Incoming webhooks configured on the receiving third-party application.

Procedure

  1. Log into the cephadm shell:

    Example

    [root@host01 ~]# cephadm shell

  2. Configure the Alertmanager to use the webhook for notification:

    Syntax

    service_type: alertmanager
    spec:
      user_data:
        default_webhook_urls:
        - "_URLS_"

    The default_webhook_urls is a list of additional URLs that are added to the default receivers' webhook_configs configuration.

    Example

    service_type: alertmanager
    spec:
      user_data:
        webhook_configs:
        - url: 'http:127.0.0.10:8080'

  3. Update Alertmanager configuration:

    Example

    [ceph: root@host01 /]#  ceph orch reconfig alertmanager

Verification

  • An example notification from Alertmanager to Gchat:

    Example

    using: https://chat.googleapis.com/v1/spaces/(xx- space identifyer -xx)/messages
    posting: {'status': 'resolved', 'labels': {'alertname': 'PrometheusTargetMissing', 'instance': 'postgres-exporter.host03.chest
    response: 200
    response: {
    "name": "spaces/(xx- space identifyer -xx)/messages/3PYDBOsIofE.3PYDBOsIofE",
    "sender": {
    "name": "users/114022495153014004089",
    "displayName": "monitoring",
    "avatarUrl": "",
    "email": "",
    "domainId": "",
    "type": "BOT",
    "isAnonymous": false,
    "caaEnabled": false
    },
    "text": "Prometheus target missing (instance postgres-exporter.cluster.local:9187)\n\nA Prometheus target has disappeared. An e
    "cards": [],
    "annotations": [],
    "thread": {
    "name": "spaces/(xx- space identifyer -xx)/threads/3PYDBOsIofE"
    },
    "space": {
    "name": "spaces/(xx- space identifyer -xx)",
    "type": "ROOM",
    "singleUserBotDm": false,
    "threaded": false,
    "displayName": "_privmon",
    "legacyGroupChat": false
    },
    "fallbackText": "",
    "argumentText": "Prometheus target missing (instance postgres-exporter.cluster.local:9187)\n\nA Prometheus target has disappea
    "attachment": [],
    "createTime": "2022-06-06T06:17:33.805375Z",
    "lastUpdateTime": "2022-06-06T06:17:33.805375Z"

7.4. Viewing alerts on the Ceph dashboard

After an alert has fired, you can view it on the Red Hat Ceph Storage Dashboard. You can edit the Manager module settings to trigger a mail when an alert is fired.

Prerequisite

  • A running Red Hat Ceph Storage cluster.
  • Dashboard is installed.
  • A running simple mail transfer protocol (SMTP) configured.
  • An alert emitted.

Procedure

  1. From the dashboard navigation, go to Observability→Alerts.
  2. View active Prometheus alerts from the Active Alerts tab.
  3. View all alerts from the Alerts tab.

    To view alert details, expand the alert row.

  4. To view the source of an alert, click on its row, and then click Source.

    Alert Source

Additional resources

7.5. Creating a silence on the Ceph dashboard

You can create a silence for an alert for a specified amount of time on the Red Hat Ceph Storage Dashboard.

Prerequisite

  • A running Red Hat Ceph Storage cluster.
  • Dashboard is installed.
  • An alert fired.

Procedure

  1. From the dashboard navigation, go to Observability→Alerts.
  2. On the Silences tab, click Create.
  3. In the Create Silence form, fill in the required fields.

    1. Use the Add matcher to add silence requirements.

      Figure 7.2. Creating a silence

      Creating a silence form
  4. Click Create Silence.

    A notification displays that the silence was created successfully and the Alerts Silenced updates in the Silences table.

7.6. Recreating a silence on the Ceph dashboard

You can recreate a silence from an expired silence on the Red Hat Ceph Storage Dashboard.

Prerequisite

  • A running Red Hat Ceph Storage cluster.
  • Dashboard is installed.
  • An alert fired.
  • A silence created for the alert.

Procedure

  1. From the dashboard navigation, go to Observability→Alerts.
  2. On the Silences tab, select the row with the alert that you want to recreate, and click Recreate from the action drop-down.
  3. Edit any needed details, and click Recreate Silence button.

    A notification displays indicating that the silence was edited successfully and the status of the silence is now active.

7.7. Editing a silence on the Ceph dashboard

You can edit an active silence, for example, to extend the time it is active on the Red Hat Ceph Storage Dashboard. If the silence has expired, you can either recreate a silence or create a new silence for the alert.

Prerequisite

  • A running Red Hat Ceph Storage cluster.
  • Dashboard is installed.
  • An alert fired.
  • A silence created for the alert.

Procedure

  1. Log in to the Dashboard.
  2. On the navigation menu, click Cluster.
  3. Select Monitoring from the drop-down menu.
  4. Click the Silences tab.
  5. To edit the silence, click it’s row.
  6. In the Edit drop-down menu, select Edit.
  7. In the Edit Silence window, update the details and click Edit Silence.

    Figure 7.3. Edit silence

    Edit Silence
  8. You get a notification that the silence was updated successfully.

7.8. Expiring a silence on the Ceph dashboard

You can expire a silence so any matched alerts will not be suppressed on the Red Hat Ceph Storage Dashboard.

Prerequisite

  • A running Red Hat Ceph Storage cluster.
  • Dashboard is installed.
  • An alert fired.
  • A silence created for the alert.

Procedure

  1. From the dashboard navigation, go to Observability→Alerts.
  2. On the Silences tab, select the row with the alert that you want to expire, and click Expire from the action drop-down.
  3. In the Expire Silence notification, select Yes, I am sure and click Expire Silence.

    A notification displays indicating that the silence was expired successfully and the Status of the alert is expired, in the Silences table.

Additional Resources

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