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Chapter 2. Recovering a single server with replication


Recover an Identity Management (IdM) server after a failure by reinstallation from a functional replica. Use your existing replication topology to return the failed server to a functional state, ensure data consistency, and maintain high availability across your environment.

If your IdM topology contains an integrated Certificate Authority (CA), the steps for removing and replacing a damaged replica differ for the CA renewal server and other replicas.

2.1. Recovering from losing the CA renewal server

If the Certificate Authority (CA) renewal server is lost, you must first promote another CA replica to fulfill the CA renewal server role, and then deploy a replacement CA replica.

Prerequisites

  • Your deployment uses IdM’s internal Certificate Authority (CA).
  • Another Replica in the environment has CA services installed.
Warning

An IdM deployment is unrecoverable if:

  1. The CA renewal server has been lost.
  2. No other server has a CA installed.
  3. No backup of a replica with the CA role exists.

    It is critical to make backups from a replica with the CA role so certificate data is protected. For more information about creating and restoring from backups, see Preparing for data loss with IdM backups.

Procedure

  1. From another replica in your environment, promote another CA replica in the environment to act as the new CA renewal server. See Changing and resetting IdM CA renewal server.
  2. From another replica in your environment, remove replication agreements to the lost CA renewal server. See Removing server from topology using the CLI.
  3. Install a new CA Replica to replace the lost CA replica. See Installing an IdM replica with a CA.
  4. Update DNS to reflect changes in the replica topology. If IdM DNS is used, DNS service records are updated automatically.
  5. Verify IdM clients can reach IdM servers. See Adjusting IdM clients during recovery.

Verification

  1. Test the Kerberos server on the new replica by successfully retrieving a Kerberos Ticket-Granting-Ticket as an IdM user.

    [root@server ~]# kinit admin
    Password for admin@EXAMPLE.COM:
  2. Verify the cached ticket by listing the active credentials.

    [root@server ~]# klist
    Ticket cache: KCM:0
    Default principal: admin@EXAMPLE.COM
    
    Valid starting       Expires              Service principal
    10/31/2019 15:51:37  11/01/2019 15:51:02  HTTP/server.example.com@EXAMPLE.COM
    10/31/2019 15:51:08  11/01/2019 15:51:02  krbtgt/EXAMPLE.COM@EXAMPLE.COM
  3. Test the Directory Server and SSSD configuration by retrieving user information.

    [root@server ~]# ipa user-show admin
      User login: admin
      Last name: Administrator
      Home directory: /home/admin
      Login shell: /bin/bash
      Principal alias: admin@EXAMPLE.COM
      UID: 1965200000
      GID: 1965200000
      Account disabled: False
      Password: True
      Member of groups: admins, trust admins
      Kerberos keys available: True
  4. Test the CA configuration with the ipa cert-show command.

    [root@server ~]# ipa cert-show 1
      Issuing CA: ipa
      Certificate: MIIEgjCCAuqgAwIBAgIjoSIP...
      Subject: CN=Certificate Authority,O=EXAMPLE.COM
      Issuer: CN=Certificate Authority,O=EXAMPLE.COM
      Not Before: Thu Oct 31 19:43:29 2019 UTC
      Not After: Mon Oct 31 19:43:29 2039 UTC
      Serial number: 1
      Serial number (hex): 0x1
      Revoked: False

2.2. Recovering from losing a regular replica

To replace a replica that is not the Certificate Authority (CA) renewal server, remove the lost replica from the topology and install a new replica in its place.

Prerequisites

Procedure

  1. Remove replication agreements to the lost server. See Uninstalling an IdM server.
  2. Deploy a new replica with the corresponding services (CA, KRA, DNS). See Installing an IdM replica.
  3. Update DNS to reflect changes in the replica topology. If IdM DNS is used, DNS service records are updated automatically.
  4. Verify IdM clients can reach IdM servers. See Adjusting IdM clients during recovery.

Verification

  1. Test the Kerberos server on the new replica by successfully retrieving a Kerberos Ticket-Granting-Ticket as an IdM user.

    [root@newreplica ~]# kinit admin
    Password for admin@EXAMPLE.COM:
  2. Verify the cached ticket by listing the active credentials.

    [root@newreplica ~]# klist
    Ticket cache: KCM:0
    Default principal: admin@EXAMPLE.COM
    
    Valid starting       Expires              Service principal
    10/31/2019 15:51:37  11/01/2019 15:51:02  HTTP/server.example.com@EXAMPLE.COM
    10/31/2019 15:51:08  11/01/2019 15:51:02  krbtgt/EXAMPLE.COM@EXAMPLE.COM
  3. Test the Directory Server and SSSD configuration on the new replica by retrieving user information.

    [root@newreplica ~]# ipa user-show admin
      User login: admin
      Last name: Administrator
      Home directory: /home/admin
      Login shell: /bin/bash
      Principal alias: admin@EXAMPLE.COM
      UID: 1965200000
      GID: 1965200000
      Account disabled: False
      Password: True
      Member of groups: admins, trust admins
      Kerberos keys available: True
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