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Chapter 2. Onboarding certification partners

Use the Red Hat Customer Portal to create a new account if you are a new partner, or use your existing Red Hat account if you are a current partner to onboard with Red Hat for certifying your products.

2.1. Onboarding existing certification partners
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As an existing partner you could be:

  • A member of the one-to-many EPM program who has some degree of representation on the EPM team, but does not have any assistance with OpenStack certification.

    OR

  • A member fully managed by the EPM team in the traditional manner with a dedicated EPM team member who is assigned to manage the partner, including questions about OpenStack certification requests.

Prerequisites

You have an existing Red Hat account.

Procedure

  1. Access Red Hat Customer Portal and click Log in.

  2. Enter your Red Hat login or email address and click Next.

    Then, use either of the following options:

    1. Log in with company single sign-on
    2. Log in with Red Hat account

  3. From the menu bar on the header, click your avatar to view the account details.

    1. If an account number is associated with your account, then contact the certification team to proceed with the certification process.

    2. If an account number is not associated with your account, then first contact the Red Hat global customer service team to raise a request for creating a new account number.

      After you get an account number, contact the certification team to proceed with the certification process.

2.2. Onboarding new certification partners
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Creating a new Red Hat account is the first step in onboarding new certification partners.

  1. Access Red Hat Customer Portal and click Register.

  2. Enter the following details to create a new Red Hat account:

    1. Select Corporate in the Account Type field.

      If you have created a Corporate type account and require an account number, contact the Red Hat global customer service team.

Note

Ensure that you create a company account and not a personal account. The account created during this step is also used to sign in to the Red Hat Ecosystem Catalog when working with certification requests.

  1. Choose a Red Hat login and password.
Important

If your login ID is associated with multiple accounts, then do not use your contact email as the login ID as this can cause issues during login. Also, you cannot change your login ID once created.

  1. Enter your Personal information and Company information.

  2. Click Create My Account.

    A new Red Hat account is created.

  1. Contact your Ecosystem Partner Management (EPM) representative, if available. Else contact the certification team to proceed with the certification process.
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