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Chapter 8. Red Hat Developer Hub data telemetry capturing

Red Hat Developer Hub (RHDH) sends telemetry data to Red Hat using the backstage-plugin-analytics-provider-segment plug-in, which is enabled by default. This includes telemetry data from the Ansible plug-ins.

Red Hat collects and analyzes the following data to improve your experience with Red Hat Developer Hub:

  • Events of page visits and clicks on links or buttons.
  • System-related information, for example, locale, timezone, user agent including browser and OS details.
  • Page-related information, for example, title, category, extension name, URL, path, referrer, and search parameters.
  • Anonymized IP addresses, recorded as 0.0.0.0.
  • Anonymized username hashes, which are unique identifiers used solely to identify the number of unique users of the RHDH application.
  • Feedback and sentiment submitted through the Ansible plug-ins feedback form, including a 1-5 star rating and feedback text. Users must acknowledge that they share the feedback with Red Hat before submitting. The feedback form is disabled by default.

With Red Hat Developer Hub, you can disable or customize the telemetry data collection feature. For more information, refer to the Telemetry data collection and analysis guide in the Red Hat Developer Hub documentation.

8.1. Enable the Ansible plug-ins feedback form
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The Ansible plug-ins feedback form is disabled by default. When enabled, you can submit a star rating and feedback text from the Ansible plug-ins interface. The feedback data is sent to Red Hat as part of the telemetry data collected by your Red Hat Developer Hub instance.

To enable the feedback form, set the ansible.feedback.enabled option to true in your Red Hat Developer Hub configuration.

Helm installation

If you installed Red Hat Developer Hub by using the Helm chart, add or update the following YAML in the app-config-rhdh.yaml data section of the ConfigMap: 

kind: ConfigMap
apiVersion: v1
metadata:
  name: app-config-rhdh
data:
  app-config-rhdh.yaml: |
    ansible:
      feedback:
        enabled: true

After updating the ConfigMap:

  1. In the OpenShift Developer UI, select the Red Hat Developer Hub pod.
  2. Open Actions.
  3. Click Restart rollout.

Operator installation

If you installed Red Hat Developer Hub by using the Operator, update the app-config-rhdh ConfigMap referenced by your Backstage custom resource.

Add or update the following YAML in the app-config-rhdh.yaml data section of the ConfigMap: 

kind: ConfigMap
apiVersion: v1
metadata:
  name: app-config-rhdh
data:
  app-config-rhdh.yaml: |
    ansible:
      feedback:
        enabled: true

The Operator detects the ConfigMap change and automatically restarts the Red Hat Developer Hub deployment.

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