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Appendix A. Troubleshooting: Remote jobs timing out after yggdrasil update

On hosts that have weak dependencies disabled and are configured to use the yggdrasil pull client, remote jobs can start failing due to timeouts after the yggdrasil package has been updated to version 0.4.z or later.

The pull-based transport configuration relies on the Yggdrasil service and differs based on the version of the yggdrasil package that is installed on the host. For pull-based remote execution mode to work correctly after yggdrasil version 0.4.z is installed on the host, the Yggdrasil client configuration must be updated. Installing the foreman_ygg_migration package on the host ensures that Satellite applies the required changes to Yggdrasil configuration.

On hosts with weak dependencies enabled, Satellite automatically installs the foreman_ygg_migration package. No further steps are required.

On hosts with weak dependencies disabled, you must install the foreman_ygg_migration package manually.

Procedure

  1. Determine which version of the yggdrasil package is installed on the host: 

    $ rpm --query yggdrasil
    Copy to Clipboard Toggle word wrap

  2. If your host has yggdrasil version 0.4.z or later installed, the yggdrasil and com.redhat.Yggdrasil1.Worker1.foreman services are expected to be running. Check the status of these services: 

    # systemctl status yggdrasil com.redhat.Yggdrasil1.Worker1.foreman
    Copy to Clipboard Toggle word wrap

    If the above services are not running, it means that Yggdrasil might not be configured correctly.

  3. Install the foreman_ygg_migration package manually: 

    # dnf install foreman_ygg_migration
    Copy to Clipboard Toggle word wrap

    Installing foreman_ygg_migration ensures that Satellite applies the required Yggdrasil configuration changes and enables remote execution in pull mode to work as expected.

Verification

  1. Check the status of the Yggdrasil services again: 

    # systemctl status yggdrasil com.redhat.Yggdrasil1.Worker1.foreman
    Copy to Clipboard Toggle word wrap

    These services should now be running.

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