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Chapter 2. Red Hat OpenStack services on Openshift certification targets

To achieve certification, you must implement the following targets:

2.1. Products implementing OpenStack APIs
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This category includes products that provide OpenStack services or functionalities, such as launching server instances, adding new routers, creating images, creating storage containers and objects, creating user profiles, and so on. These capabilities are achieved by implementing an API or API extension for Networking, Block Storage, or File Share services.

For products implementing OpenStack APIs, you are required to complete the relevant certification tests for the API group.

The certification process verifies that the service delivers the API in accordance with the platform specifications and that the underlying OpenStack environment is configured correctly.

Support for certified OpenStack services on OpenShift components, such as plugins or drivers, and customer assistance is provided by the Partner shipping the component. The support responsibilities are outlined as follows:

  • If Red Hat certifies and ships a partner component as part of RHOSO, customers should contact Red Hat for assistance with any issues.
  • If a Partner ships a RHOSO-certified component, the Partner is fully responsible for assisting customers and providing support.

However, Red Hat certified Partners and Red Hat, maintain active engineering relationships that either party can leverage to ensure quick progress is made on customer issues.

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