Email address modification restrictions

The platform restricts email address modifications because it uses email addresses as the primary criterion for linking external identities to existing accounts.

Non-admin users cannot modify their Ansible Automation Platform email address. Only administrators manage email address changes to prevent unauthorized account linking.

The following users can modify email addresses:

• Platform administrators (superusers)
• Organization administrators, on deployments where Organization admins can manage users and teams is enabled

If a user's email address requires updating, contact a platform administrator to make the change.