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Chapter 16. Verifying access to the subscriptions service


User access to Hybrid Cloud Console services, including the subscriptions service, is controlled through a role-based access control (RBAC) system. User management capabilities for this RBAC system are granted to the Red Hat Organization Administrator (sometimes also referred to as org admin) for your Red Hat organization, and might also be granted to other members of the organization through the User Access administrator RBAC role. These user access administrators then manage the Hybrid Cloud Console RBAC groups, roles, and permissions for the other members in the organization by using the Settings > User Access option at console.redhat.com.

The predefined role Subscriptions viewer controls the ability to activate and access the subscriptions service. By default, every user in the organization has this role. However, if your Organization Administrator has made changes to user access roles and groups, you might not be able to access the subscriptions service.

Note

The RBAC system for the console.redhat.com contains two roles for the subscriptions service. The Subscriptions administrator role contains every available permission for the subscriptions service. The Subscriptions viewer role contains a subset of the permissions in the Subscriptions administrator role. An example of this type of user is one who only needs to view high-level report data, but does not need to view more detailed information about individual subscriptions and systems.

By default, all users are assigned the Subscriptions viewer role through the RBAC Default access group. However, the default behavior for role assignments is affected by how an organization is using RBAC groups to manage user access. If custom groups are in use instead of the Default access group, the Organization Administrator or another user with the User Access administrator RBAC role must manually update these groups to contain the new roles and manage any default assignment of them to the users in the organization.

Procedure

  • If you cannot activate or access the subscriptions service, contact your Organization Administrator. Your Organization Administrator can provide information about the status of the subscriptions service for your organization.

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