Chapter 6. Support

Red Hat and Microsoft are committed to providing excellent support for .NET Core and are working together to resolve any problems that come up from either side. At a high level, Red Hat supports the installation, configuration, and running of the .NET Core component in Red Hat Enterprise Linux (RHEL). If it is a runtime issue, we are responsible for getting the customer an answer. Red Hat can also provide "commercially reasonable" support for issues we can help with, for instance, NuGet access problems, permissions issues, firewalls, and application questions that we might know the answer to. If it is a defect or vulnerability in .NET Core, we let Microsoft know about it.

.NET Core 2.0 is supported on RHEL 7 and Red Hat OpenShift Container Platform versions 3.3 and later.

See .NET Core Life Cycle for information about the .NET Core support policy

There are a couple of ways you can get support, depending on how you are using .NET Core.

Integrated Support is a collaborative support agreement between Red Hat and Microsoft. Customers using Red Hat products in Microsoft Azure are mutual customers, so both companies are united to provide the best troubleshooting and support experience possible.

Here are four of the most common support questions for Integrated Support.

The Resources page at Red Hat Developers provides a wealth of information, including:

The Stack Overflow website is a great place to learn more about .NET Core. Here are just a few topics you can explore:

You can also see more support policy information at Red Hat and Microsoft Azure Certified Cloud & Service Provider Support Policies.

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