1.2. Running the must-gather command to troubleshoot
To get started with troubleshooting, learn about the troubleshooting scenarios for users to run the must-gather command to debug the issues, then see the procedures to start using the command.
Required access: Cluster administrator
1.2.1. Must-gather scenarios
Scenario one: Use the Documented troubleshooting section to see if a solution to your problem is documented. The guide is organized by the major functions of the product.
With this scenario, you check the guide to see if your solution is in the documentation. For instance, for trouble with creating a cluster, you might find a solution in the Manage cluster section.
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Scenario two: If your problem is not documented with steps to resolve, run the
must-gathercommand and use the output to debug the issue. -
Scenario three: If you cannot debug the issue using your output from the
must-gathercommand, then share your output with Red Hat Support.
