Chapter 1. Introducing Red Hat Offline Knowledge Portal

All features and content usable offline

Red Hat Offline Knowledge Portal runs without an internet connection, so you have a similar offline and offline experience with Red Hat knowledge content.

Open Container Initiative (OCI)-compliant image for x86_64 and aarch64

The Red Hat Offline Knowledge Portal container image runs on many device architectures and container runtimes.

Single image appliance based on ubi9/httpd-24

Red Hat Offline Knowledge Portal uses a simple platform with few moving parts, so the container image is easy to use, stable, and can run for long periods without intervention.

Knowledgebase articles and solutions

Red Hat Offline Knowledge Portal has over 140,000 articles and solutions from the Red Hat Knowledgebase that you can reference offline to troubleshoot issues in your disconnected environment.

Product documentation

Red Hat Offline Knowledge Portal has more than 8,000 product documentation titles of procedures and configuration guidance that you can reference offline to learn about and use Red Hat products.

Common Vulnerabilities and Exposures (CVE) content

Red Hat Offline Knowledge Portal has CVEs published as of the date of the container image extract, so you can identify and evaluate security vulnerabilities and assess your system- and package-level risk without internet access.

Errata content

Red Hat Offline Knowledge Portal has errata advisories for security, bug fix, and enhancement updates, so you can reference the recent and historical updates that are critical to the maintenance of your Red Hat products while offline.

Security data application programming interface (API)

Red Hat Offline Knowledge Portal includes a machine-consumable JSON format for offline CVEs and errata advisories that you can integrate into your security automation and custom tools that consume security data.

Select miscellaneous Customer Portal pages

Red Hat Offline Knowledge Portal has unique informational pages beyond Knowledgebase solutions, articles, and CVEs, so you retain access to essential support resources even when you are offline.

Search and filter content

Red Hat Offline Knowledge Portal uses a Apache Solr 9.8 server for search, so you can locate the content that is most relevant to you by using one or more of the following methods:

Offline link quality

Because exporting online content offline is sure to break hyperlinks, the Red Hat Offline Knowledge Portal product team applies HTTP redirects and converts absolute links to relative links for included content. Red Hat Offline Knowledge Portal denotes all links external to *.redhat.com or to content not included in Red Hat Offline Knowledge Portal with strikethrough formatting, so you can quickly identify links that do not work offline.

Customer Portal path parity

For included Customer Portal content, the online URL path is the same offline in Red Hat Offline Knowledge Portal, so you can easily share links when you coordinate with Red Hat Sales, Support, and partners.