Appendix A. Collecting Information for Troubleshooting IdM and SSSD Running in a Container

Procedure

1. Install the rhel7/rhel-tools container:

   # docker pull rhel7/rhel-tools

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2. Start the rhel7/rhel-tools container:

   # atomic run rhel7/rhel-tools

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3. Run the sosreport utility:

   # sosreport

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   The utility stores the archive of the collected information in the /host/var/tmp/sos_tal4k_* file.

4. Enter exit to leave the container.

   # exit

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5. Attach the sosreport archive to a support request.

Procedure

1. Stop the sssd container:

   # docker stop sssd

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2. Remove the contents of the SSSD cache and log directories:

   # rm -rf /var/lib/sss/db/* /var/lib/sss/mc/* /var/log/sssd/*

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3. Edit the /etc/sssd/sssd.conf file, and set the debug_level parameters to 9:

   [domain/dockerlab.local]
   ...
   debug_level = 9
   
   [nss]
   debug_level = 9

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4. Start the sssd container:

   docker start sssd

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5. Create the /tmp/sssd-debug.tar.gz archive that contains the relevant SSSD configuration and log files:

   # tar czvf /tmp/sssd-debug.tar.gz /etc/sssd/sssd.conf  /etc/nsswitch.conf /etc/krb5.conf /etc/pam.d /etc/samba/smb.conf /var/log/secure /var/log/messages /var/log/sssd

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6. Attach the /tmp/sssd-debug.tar.gz file to the support case.