16. Supportability and Maintenance

Red Hat Enterprise Linux 6 includes the new firstaidkit system recovery tool. By automating common recovery processes, firstaidkit provides an interactive environment to assists in the troubleshooting and recovery of a system that boots incorrectly. Additionally, system administrators are able to create custom automated recovery processes using the firstaidkit plugin infrastructure.

Red Hat Enterprise Linux 6 features the new Automated Bug Reporting Tool (ABRT). ABRT logs details of software crashes on a local system, and provides interfaces (both graphical and command line based) to instantly open a ticket in the Red Hat Bugzilla bug tracking website.