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3.2. Troubleshooting: External CA installation fails

The ipa-server-install --external-ca command fails with the following error: 

ipa         : CRITICAL failed to configure ca instance Command '/usr/sbin/pkispawn -s CA -f /tmp/configuration_file' returned non-zero exit status 1
Configuration of CA failed

The env|grep proxy command displays variables such as the following: 

# env|grep proxy
http_proxy=http://example.com:8080
ftp_proxy=http://example.com:8080
https_proxy=http://example.com:8080
  • What this means:* The *_proxy environmental variables are preventing the server from being installed.

To fix the problem:

  1. Use the following shell script to unset the *_proxy environmental variables: 

    # for i in ftp http https; do unset ${i}_proxy; done

  2. Run the pkidestroy utility to remove the unsuccessful certificate authority (CA) subsystem installation: 

    # pkidestroy -s CA -i pki-tomcat; rm -rf /var/log/pki/pki-tomcat /etc/sysconfig/pki-tomcat /etc/sysconfig/pki/tomcat/pki-tomcat /var/lib/pki/pki-tomcat /etc/pki/pki-tomcat /root/ipa.csr

  3. Remove the failed Identity Management (IdM) server installation: 

    # ipa-server-install --uninstall
  4. Retry running ipa-server-install --external-ca.
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