Red Hat Summit 红帽全球峰会支持控制台（Console）开发人员开始试用联系人

此内容没有您所选择的语言版本。

6.8. Proxy Debugging by Red Hat

If you've exhausted these troubleshooting steps or want to defer them to Red Hat Network professionals, Red Hat recommends that you take advantage of the strong support that comes with RHN Proxy Server.
One way to access that expertise is through the Red Hat Knowledgebase, which provides solutions to the most common issues encountered by users and has a robust browse and search interface for finding the right answers to your Proxy issues. You can access the Red Hat Knowledgebase at http://kbase.redhat.com.
Additionally, Red Hat provides a command line tool called the SoS Report, commonly known by its command sosreport. This tool collects your Proxy's configuration parameters, log files, and database information and sends it directly to Red Hat.
To use this tool for RHN Satellite Server information, you must have the sos package installed. Type sosreport -o rhn as root on the Satellite server to create a report. For example: 
[root@satserver ~]# sosreport -o rhn

sosreport (version 1.7)

This utility will collect some detailed  information about the
hardware and  setup of your  Red Hat Enterprise Linux  system.
The information is collected and an archive is  packaged under
/tmp, which you can send to a support representative.
Red Hat will use this information for diagnostic purposes ONLY
and it will be considered confidential information.

This process may take a while to complete.
No changes will be made to your system.

Press ENTER to continue, or CTRL-C to quit.
Copy to Clipboard Toggle word wrap
You are then prompted for your first initial and last name, then a support case number (also called an Issue Tracker number).
It may take several minutes for the system to generate and archive the report to a compressed file. Once finished, email the new file from the /tmp/ directory to your Red Hat representative for immediate diagnosis.
返回顶部
Red Hat logoGithubredditYoutubeTwitter

学习

尝试、购买和销售

社区

关于红帽文档

通过我们的产品和服务，以及可以信赖的内容，帮助红帽用户创新并实现他们的目标。 了解我们当前的更新.

让开源更具包容性

红帽致力于替换我们的代码、文档和 Web 属性中存在问题的语言。欲了解更多详情，请参阅红帽博客.

關於紅帽

我们提供强化的解决方案，使企业能够更轻松地跨平台和环境（从核心数据中心到网络边缘）工作。

Theme

© 2025 Red Hat