6.3. Collecting Information from Log Files

The foreman-debug command collects configuration and log file data for Red Hat Satellite, its back-end services, and system information. This information is collected and written to a tar file. By default, the output tar file is located at /tmp/foreman-debug-xxx.tar.xz.

Additionally, the foreman-debug command exports tasks run during the last 60 days. By default, the output tar file is located at /tmp/task-export-xxx.tar.xz. If the file is missing, see the file /tmp/task-export.log to learn why task export was unsuccessful.

For more information, run foreman-debug --help.

There is no timeout when running this command.

The sosreport command is a tool that collects configuration and diagnostic information from a Red Hat Enterprise Linux system, such as the running kernel version, loaded modules, and system and service configuration files. The command also runs external programs (for example: foreman-debug -g) to collect Satellite-specific information, and stores this output in a tar file.

By default, the output tar file is located at /var/tmp/sosreport-XXX-20171002230919.tar.xz. For more information, run sosreport --help or see https://access.redhat.com/solutions/3592: What is a sosreport and how can I create one?.

The sosreport command calls the foreman-debug -g and times out after 500 seconds. If your Satellite Server has large log files or many Satellite tasks, support engineers may require the output of sosreport and foreman-debug when you open a support case.