Subscription Types

• Standard:
  • Manage any size environment
  • Enterprise 8x5 support and SLA
  • Maintenance and upgrades included
  • Review the SLA at Product Support Terms of Service
  • Review the Red Hat Support Severity Level Definitions
• Premium:
  • Manage any size environment, including mission-critical environments
  • Premium 24x7 support and SLA
  • Maintenance and upgrades included
  • Review the SLA at Product Support Terms of Service
  • Review the Red Hat Support Severity Level Definitions

All subscription levels include regular updates and releases of automation controller, Ansible, and any other components of the Ansible Automation Platform.

For more information, contact Ansible through the Red Hat Customer Portal or at the Ansible site.