Chapter 2. Onboarding partners


Use the Red Hat Partner Connect Portal to create a new account if you are a new partner, or use your existing Red Hat account if you are a current partner to onboard with Red Hat for validating your products.

2.1. Onboarding existing partners

Note

If you think your company has an existing Red Hat account but are not sure who is the Organization Administrator for your company, contact Red Hat’s connect team to add you to your company’s existing account.

Prerequisites

You have an existing Red Hat account.

Procedure

  1. Access Red Hat Customer Portal and click Log in.
  2. Enter your Red Hat login or email address and click Next.

    Then, use either of the following options:

    1. Log in with company single sign-on
    2. Log in with Red Hat account
  3. From the menu bar on the header, click your avatar to view the account details.

    1. If an account number is associated with your account, then log in to the Red Hat Partner Connect, to proceed with the validation process.
    2. If an account number is not associated with your account, then first contact the Red Hat global customer service team to raise a request for creating a new account number.

      After you get an account number, log in to the Red Hat Partner Connect portal and agree to the program terms and conditions to proceed with the validation process.

2.2. Onboarding new partners

Creating a new Red Hat account is the first step for onboarding new partners.

Procedure

  1. Access Red Hat Customer Portal and click Login.
  2. Click Register for a Red Hat account.
  3. Enter the following details to create a new Red Hat account:

    1. Choose a Red Hat login and password.

      Important

      If your login ID is associated with multiple accounts, then do not use your contact email as the login ID as this can cause issues during login. Also, you cannot change your login ID once created.

    2. Enter your Personal information and Company information.
    3. Select Corporate for the Account Type field.

      If you have created a Corporate type account and require an account number, contact the Red Hat global customer service team.

Note

Ensure that you create a company account and not a personal account. The account created during this step is also used to sign in to the Red Hat Ecosystem Catalog.

  1. Enter your Contact information.
  2. Click Create My Account.

    A new Red Hat account is created.

    1. After creating an account, log in to the Red Hat Partner Connect portal and agree to the program terms and conditions to proceed with the validation process.

2.3. Exploring the Partner landing page

After logging in to Red Hat Partner Connect, the partner landing page opens. This page serves as a centralized hub, offering access to various partner services and capabilities that enable you to start working on opportunities.

The Partner landing page offers the following services:

  • Software products validation and certification
  • Hardware certification
  • Red Hat Partner Training Portal
  • Access library of marketing, sales & technical content
  • Partner help and support
  • Email preference center
  • Partner subscriptions
  • User account

As part of the Red Hat partnership, partners receive access to various Red Hat systems and services that enable them to create shared value with Red Hat for our joint customers.

Go to the Software products tile and click Add a new product to begin your product validation journey by creating a new product.

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