Chapter 1. Overview

As part of an {PlatformName} subscription, customers have access to a supported version of {HubName}. Red Hat provides a published product life cycle for {HubName} so that customers and partners can properly plan, deploy, support, and maintain their {PrivateHubName}s that they use with the {PlatformNameShort}. This life cycle encompasses stated time periods for each version of {HubName}, starting with 4.2. The life cycle for each version of {HubName} is split into production phases, each identifying the various levels of maintenance over a period of time from the initial release date. While multiple versions of {HubName} will be supported at any one time, note that this life cycle applies to each specific version of {HubName} (4.2, 4.3 and so on).

Customers are expected to upgrade their {HubName} environments to the most current supported version of the product in a timely fashion. Bug fixes and feature-work will target only the latest versions of the product, though some allowance may be given for high security risk items.