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Chapter 7. Login
Troubleshoot login issues.
7.1. Issue - Logging in to the automation controller UI results in “Invalid username or password. Please try again.”
When you try to log in to the automation controller UI, the login fails and you see the error message: “Invalid username or password. Please try again.”.
One reason this could be happening is if the value for Maximum number of simultaneous logged in sessions is 0. The Maximum number of simultaneous logged in sessions value determines the maximum number of sessions allowed per user per device. If this value is 0, no users can log in to automation controller.
The default value is -1, which disables the maximum sessions allowed. This means that you can have as many sessions without an imposed limit.
Procedure
As root user, run the following command from the command line to set the
SESSIONS_PER_USERvariable to-1which disables the maximum sessions allowed:# echo "settings.SESSIONS_PER_USER = -1" | awx-manage shell_plus --quiet
Verification
- Verify that you can log in successfully to automation controller.
Additional resources
- For more information about installing and using the controller node CLI, see AWX Command Line Interface and AWX manage utility.
- For more information about session limits, see Session Limits in the Automation Controller Administration Guide.
