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Chapter 1. The Red Hat hardware certification program overview
The Red Hat Hardware Certification Program ensures the compatibility of your hardware, software, and cloud products on the OpenStack Platform. The program has three main elements:
- Test suite: Comprises tests for hardware or software undergoing certification.
- Red Hat Certification Ecosystem: Helps to explore and find certified products including Hardware, Software, Cloud and service providers.
- Support: A joint support relationship between you and Red Hat.
1.1. Getting support and giving feedback
For any questions related to the Red Hat certification toolset, certification process, or procedure described in this documentation, refer to the KB Articles, Red Hat Customer Portal, and Red Hat Partner Connect.
You can also open a support case to get support or submit feedback.
To open a support case see, How do I open and manage a support case on the Customer Portal?
Questions During Certification
If you have any questions or responses about a specific certification, record them in the Comments section of the Dialog Tab of the certification entry.
Issues that can block a certification and might require resolution must be resolved through your Engineering Partner Manager or other engineering engagements.
Additional resources
- For more information about the requirements and policies for Red Hat OpenStack bare metal hardware and Red Hat OpenShift Container Platform bare metal hardware certification , see Red Hat OpenStack Hardware Bare Metal Certification Policy Guide.
