Chapter 4. Commonly required logs for troubleshooting

• Generating logs for a specific pod:

   $ oc logs <pod-name> -n <namespace>

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• Generating logs for Ceph or OpenShift Data Foundation cluster:

  $ oc logs rook-ceph-operator-<ID> -n openshift-storage

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  Important

  Currently, the rook-ceph-operator logs do not provide any information about the failure and this acts as a limitation in troubleshooting issues, see Enabling and disabling debug logs for rook-ceph-operator.

• Generating logs for plugin pods like cephfs or rbd to detect any problem in the PVC mount of the app-pod:

  $ oc logs csi-cephfsplugin-<ID> -n openshift-storage -c csi-cephfsplugin

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  $ oc logs csi-rbdplugin-<ID> -n openshift-storage -c csi-rbdplugin

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  • To generate logs for all the containers in the CSI pod:

    $ oc logs csi-cephfsplugin-<ID> -n openshift-storage --all-containers

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    $ oc logs csi-rbdplugin-<ID> -n openshift-storage --all-containers

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• Generating logs for cephfs or rbd provisioner pods to detect problems if PVC is not in BOUND state:

  $ oc logs csi-cephfsplugin-provisioner-<ID> -n openshift-storage -c csi-cephfsplugin

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  $ oc logs csi-rbdplugin-provisioner-<ID> -n openshift-storage -c csi-rbdplugin

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  • To generate logs for all the containers in the CSI pod:

    $ oc logs csi-cephfsplugin-provisioner-<ID> -n openshift-storage --all-containers

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    $ oc logs csi-rbdplugin-provisioner-<ID> -n openshift-storage --all-containers

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• Generating OpenShift Data Foundation logs using cluster-info command:

  $ oc cluster-info dump -n openshift-storage --output-directory=<directory-name>

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• When using Local Storage Operator, generating logs can be done using cluster-info command:

  $ oc cluster-info dump -n openshift-local-storage --output-directory=<directory-name>

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• Check the OpenShift Data Foundation operator logs and events.

  • To check the operator logs :

    # oc logs <ocs-operator> -n openshift-storage

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    <ocs-operator>

    # oc get pods -n openshift-storage | grep -i "ocs-operator" | awk '{print $1}'

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  • To check the operator events :

    # oc get events --sort-by=metadata.creationTimestamp -n openshift-storage

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• Get the OpenShift Data Foundation operator version and channel.

  # oc get csv -n openshift-storage

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  Example output :

  NAME                             DISPLAY                       VERSION   REPLACES   PHASE
  mcg-operator.v4.15.0              NooBaa Operator               4.15.0               Succeeded
  ocs-operator.v4.15.0              OpenShift Container Storage   4.15.0               Succeeded
  odf-csi-addons-operator.v4.15.0   CSI Addons                    4.15.0               Succeeded
  odf-operator.v4.15.0              OpenShift Data Foundation     4.15.0               Succeeded

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  # oc get subs -n openshift-storage

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  Example output :

  NAME                                                              PACKAGE                   SOURCE             CHANNEL
  mcg-operator-stable-4.15-redhat-operators-openshift-marketplace   mcg-operator              redhat-operators   stable-4.15
  ocs-operator-stable-4.15-redhat-operators-openshift-marketplace   ocs-operator              redhat-operators   stable-4.15
  odf-csi-addons-operator                                           odf-csi-addons-operator   redhat-operators   stable-4.15
  odf-operator                                                      odf-operator              redhat-operators   stable-4.15

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• Confirm that the installplan is created.

  # oc get installplan -n openshift-storage

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• Verify the image of the components post updating OpenShift Data Foundation.

  • Check the node on which the pod of the component you want to verify the image is running.

    # oc get pods -o wide | grep <component-name>

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    For Example :

    # oc get pods -o wide | grep rook-ceph-operator

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    Example output:

    rook-ceph-operator-566cc677fd-bjqnb 1/1 Running 20 4h6m 10.128.2.5 rook-ceph-operator-566cc677fd-bjqnb 1/1 Running 20 4h6m 10.128.2.5 dell-r440-12.gsslab.pnq2.redhat.com <none> <none>
    
    <none> <none>

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    dell-r440-12.gsslab.pnq2.redhat.com is the node-name.

  • Check the image ID.

    # oc debug node/<node name>

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    <node-name>

    Is the name of the node on which the pod of the component you want to verify the image is running.

    # chroot /host

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    # crictl images | grep <component>

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    For Example :

    # crictl images | grep rook-ceph

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    Take a note of the IMAGEID and map it to the Digest ID on the Rook Ceph Operator page.

Additional resources

• Using must-gather