第 16 章 Troubleshooting IdM client installation


The following sections describe how to gather information about a failing IdM client installation, and how to resolve common installation issues.

16.1. Reviewing IdM client installation errors

When you install an Identity Management (IdM) client, debugging information is appended to /var/log/ipaclient-install.log. If a client installation fails, the installer logs the failure and rolls back changes to undo any modifications to the host. The reason for the installation failure may not be at the end of the log file, as the installer also logs the roll back procedure.

To troubleshoot a failing IdM client installation, review lines labeled ScriptError in the /var/log/ipaclient-install.log file and use this information to resolve any corresponding issues.

Prerequisites

  • You must have root privileges to display the contents of IdM log files.

Procedure

  1. Use the grep utility to retrieve any occurrences of the keyword ScriptError from the /var/log/ipaserver-install.log file.

    [user@server ~]$ sudo grep ScriptError /var/log/ipaclient-install.log
    [sudo] password for user:
    2020-05-28T18:24:50Z DEBUG The ipa-client-install command failed, exception: ScriptError: One of password / principal / keytab is required.
  2. To review a log file interactively, open the end of the log file using the less utility and use the and arrow keys to navigate.

    [user@server ~]$ sudo less -N +G /var/log/ipaclient-install.log
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