9.5. Obtaining support


To open a support case, select RHEL 9 as the product, and provide a sosreport from your system.

  • To generate a sosreport on your system, run:
# sosreport

Note that you can leave the case ID empty.

For more information about generating a sosreport, see the Red Hat Knowledgebase solution What is an sosreport and how to create one in Red Hat Enterprise Linux?.

For more information about opening and managing a support case on the Customer Portal, see the Red Hat Knowledgebase solution, How do I open and manage a support case on the Customer Portal?.

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