1.3. 从命令行生成 sos 报告

步骤

1. 运行 sos report 命令并按照屏幕的说明进行操作。您可以添加 --upload 选项，以在生成后将 sos 报告立即转移到红帽。

   [user@server1 ~]$ sudo sos report
   [sudo] password for user:
   
   sos report (version 4.2)
   
   This command will collect diagnostic and configuration information from
   this Red Hat Enterprise Linux system and installed applications.
   
   An archive containing the collected information will be generated in
   /var/tmp/sos.qkn_b7by and may be provided to a Red Hat support
   representative.
   
   ...
   
   Press ENTER to continue, or CTRL-C to quit.

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2. 可选：如果您已经向红帽开了一个技术支持问题单，请输入问题单号，以便将其嵌入到 sos 报告的文件名中，如果您指定了 --upload 选项，它将被上传到该问题单中。如果您没有问题单号，请将此字段留空。输入问题单号是可选的，不会影响 sos 实用程序的操作。

   Please enter the case id that you are generating this report for []: <8-digit_case_number>

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3. 记录下控制台输出末尾显示的 sos 报告文件名称。

   ...
   Finished running plugins
   Creating compressed archive...
   
   Your sos report has been generated and saved in:
   /var/tmp/sosreport-server1-12345678-2022-04-17-qmtnqng.tar.xz
   
   Size    16.51MiB
   Owner   root
   sha256  bf303917b689b13f0c059116d9ca55e341d5fadcd3f1473bef7299c4ad2a7f4f
   
   Please send this file to your support representative.

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