Opening a support case at Red Hat Support

Procedure

1. Access the Red Hat Hybrid Cloud Console:
2. Click Help ? and select My support cases.

3. In My support cases tab, click Open a support case.

   You are redirected to the Customer support page.

4. From the Get Support page, select the type of issue that you want to report and click Continue.

5. From the Summarize page, perform the following steps:

   1. On the Summary field, describe the issue.

      Note

      If Red Hat Lightspeed is not auto-selected, you must manually select the product.

   2. From the Product drop-down menu, select Red Hat Lightspeed.
   3. From the Version drop-down menu, select the component you have issues with.

   4. From the Review page, click Submit.

      A support case is created.