7.3. Using the Red Hat Support Tool in Interactive Shell Mode

To start the tool in interactive mode, enter the following command:

~]$ redhat-support-tool
Welcome to the Red Hat Support Tool.
Command (? for help):

The tool can be run as an unprivileged user, with a consequently reduced set of commands, or as root.

The commands can be listed by entering the ? character. The program or menu selection can be exited by entering the q or e character. You will be prompted for your Red Hat Customer Portal user name and password when you first search the Knowledgebase or support cases. Alternately, set the user name and password for your Red Hat Customer Portal account using interactive mode, and optionally save it to the configuration file.