9.5. Quick start content guidelines
9.5.1. Card copy
You can customize the title and description on a quick start card, but you cannot customize the status.
- Keep your description to one to two sentences.
Start with a verb and communicate the goal of the user. Correct example:
Create a serverless application.
9.5.2. Introduction
After clicking a quick start card, a side panel slides in that introduces the quick start and lists the tasks within it.
- Make your introduction content clear, concise, informative, and friendly.
- State the outcome of the quick start. A user should understand the purpose of the quick start before they begin.
Give action to the user, not the quick start.
Correct example:
In this quick start, you will deploy a sample application to {product-title}.Incorrect example:
This quick start shows you how to deploy a sample application to {product-title}.
- The introduction should be a maximum of four to five sentences, depending on the complexity of the feature. A long introduction can overwhelm the user.
List the quick start tasks after the introduction content, and start each task with a verb. Do not specify the number of tasks because the copy would need to be updated every time a task is added or removed.
Correct example:
Tasks to complete: Create a serverless application; Connect an event source; Force a new revision
Incorrect example:
You will complete these 3 tasks: Creating a serverless application; Connecting an event source; Forcing a new revision
9.5.3. Task steps
After the user clicks Start, a series of steps appears that they must perform to complete the quick start.
Follow these general guidelines when writing task steps:
- Use "Click" for buttons and labels. Use "Select" for checkboxes, radio buttons, and drop-down menus.
Use "Click" instead of "Click on"
Correct example:
Click OK.
Incorrect example:
Click on the OK button.
Tell users how to navigate between Administrator and Developer perspectives. Even if you think a user might already be in the appropriate perspective, give them instructions on how to get there so that they are definitely where they need to be.
Examples:
Enter the Developer perspective: In the main navigation, click the dropdown menu and select Developer. Enter the Administrator perspective: In the main navigation, click the dropdown menu and select Admin.
Use the "Location, action" structure. Tell a user where to go before telling them what to do.
Correct example:
In the node.js deployment, hover over the icon.
Incorrect example:
Hover over the icon in the node.js deployment.
- Keep your product terminology capitalization consistent.
- If you must specify a menu type or list as a dropdown, write "dropdown” as one word without a hyphen.
Clearly distinguish between a user action and additional information on product functionality.
User action:
Change the time range of the dashboard by clicking the dropdown menu and selecting time range.
Additional information:
To look at data in a specific time frame, you can change the time range of the dashboard.
Avoid directional language, like "In the top-right corner, click the icon". Directional language becomes outdated every time UI layouts change. Also, a direction for desktop users might not be accurate for users with a different screen size. Instead, identify something using its name.
Correct example:
In the navigation menu, click Settings.
Incorrect example:
In the left-hand menu, click Settings.
Do not identify items by color alone, like "Click the gray circle". Color identifiers are not useful for sight-limited users, especially colorblind users. Instead, identify an item using its name or copy, like button copy.
Correct example:
The success message indicates a connection.
Incorrect example:
The message with a green icon indicates a connection.
Use the second-person point of view, you, consistently:
Correct example:
Set up your environment.
Incorrect example:
Let's set up our environment.
9.5.4. Check your work module
After a user completes a step, a Check your work module appears. This module prompts the user to answer a yes or no question about the step results, which gives them the opportunity to review their work. For this module, you only need to write a single yes or no question.
- If the user answers Yes, a check mark will appear.
- If the user answers No, an error message appears with a link to relevant documentation, if necessary. The user then has the opportunity to go back and try again.
9.5.5. Formatting UI elements
Format UI elements using these guidelines:
- Copy for buttons, dropdowns, tabs, fields, and other UI controls: Write the copy as it appears in the UI and bold it.
- All other UI elements—including page, window, and panel names: Write the copy as it appears in the UI and bold it.
- Code or user-entered text: Use monospaced font.
- Hints: If a hint to a navigation or masthead element is included, style the text as you would a link.
- CLI commands: Use monospaced font.
- In running text, use a bold, monospaced font for a command.
- If a parameter or option is a variable value, use an italic monospaced font.
- Use a bold, monospaced font for the parameter and a monospaced font for the option.
