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3.75. redhat-support-lib-python
Updated redhat-support-lib-python and redhat-support-tool packages that fix one bug and add one enhancement are now available for Red Hat Enterprise Linux 5.
The redhat-support-lib-python package provides a Python library that developers can use to easily write software solutions that leverage Red Hat Access subscription services.
The redhat-support-tool utility facilitates console-based access to Red Hat's subscriber services and gives Red Hat subscribers more venues for accessing the content and services available to them as Red Hat customers. Further, it enables our customers to integrate and automate their helpdesk services with our subscription services.
This update fixes the following bug:
Bug Fix
- BZ#996553
- Due to insufficient logs produced by the kernel download code, non-root users were not informed about lacking the necessary root privileges to download kernel debug symbols. To fix this bug, a log message which explains that root privileges are required to execute the findkerneldebugs and getkerneldebug commands has been added. In addition, the help for these two commands has been expanded to indicate that root privileges are required. Now, the non-root user has a better indication of which commands require root permissions.
The redhat-support-tool utility facilitates console-based access to Red Hat's subscriber services and gives Red Hat subscribers more venues for accessing the content and services available to them as Red Hat customers. Further, it enables our customers to integrate and automate their helpdesk services with our subscription services.
In addition, this update adds the following
Enhancement
- BZ#995103
- Issues such as low disk space or connectivity problems can interrupt the downloading of kernel debug symbols from Red Hat Network. Nevertheless, the user was not informed properly about the cause of this failure. With this update, error messages explaining why the kernel debug symbols failed to download are returned.
Users of redhat-support-lib-python and redhat-support-tool are advised to upgrade to these updated packages, which fix this bug and add this enhancement.
